Customer Testimonials
The personalized attention to detail and exceptional customer service. Rashid is the absolute best!
John goes above and beyond! Highly recommend.
My technician, Michael is amazing. He is responsive and works hard to solve every problem we have at our residence.
They do a great job! Always on time.
Great service for a pesky wasp issue. The technician was prompt and handled the problem. He also came back the next day to check and applied another treatment for the stragglers. Then, he called me 3 days after just to be sure all was well. Great price and just the best company to do business with. Really appreciate Norhtwest!
They show up on time
Chad is awesome - very knowledgeable and thorough in his work and provides outstanding customer service!
prompt and excellent
Chris did an excellent job at our home as usual. He called before arriving, arrived on time and walked me through the process of treating our house.
Always very kind and do a great job
Great company & people to work with. Great service. Highly recommended.
Great people and great communication. Services were very fair priced.
I don't have to worry about bugs invading my home. Casey and Taylor are very knowledgeable. When I have questions they answer them and adjust their spray when needed They are very friendly and I feel they really care about doing a good job. They are an asset to your company.
They let you know there coming They are friendly seem to care enough to do their job and help their customers to get rid of their bug issues they just want to satisfy their customers
Devin has been a pillar of my community providing extermination services since my home was built in 2022. He is always respectful, explains things in a way that is clear, and is genuinely concerned about ensuring the property is covered for pest control. I love that the prices, though they went up from when I first signed on, remain affordable, especially in this economy.
I wish they did wildlife investigations. When I thought I heard something in my attic, they said that they do not do wildlife, not even investigating. I found another company that did check my attic and almost signed on with them, pending my reemployment. However, I remain with Sawyer. Devin is the main reason for my loyalty. If he leaves, I will know no one else at the company and thus have no true reason to remain loyal outside of consistent service, which is of course due primarily to me paying for it.
I love stability and seeing that Devin is still a part of the company, from a time when I was new to NC and just bought a home and did not know who to trust for what (pest control, lawn care, etc.) it is nice to see that he remains with the company. By his good energy and vibes, I feel he remains at the company because they remain a good career endeavor to stay and so with that said, I will stay.
Everybody that services my home is very friendly and very efficient and listens to needs!
Cost of service and dependability.
Customer Service, friendliness and reasonably priced
Very thorough, informative of what service they did and staff professional and friendly
Staff is very professional and service agent was very knowledgeable and professional.
Happy with the service.
We've had Northwest at two of our homes since moving to Georgia. They are very responsive whenever we have had an issue and the problem resolves almost immediately. Chris always calls to let us know he is on his way so that we can discuss any problem areas before he gets there. We wouldn't use anyone else for our home extermination/preventative needs.
Consistent and available when needed. I have been a customer for years.
The green treatment is safe for our dog. Kurt is great about letting us know when he's coming. No complaints at all.
Friendly Technicians
He was courteous and completed the task quickly.
Friendly personnel
Excellent
It was done well and my special notes were followed.