based on 2923 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your stylist was phenomenal as always. Grace gives a professional haircut and engages in light hearted and meaningful conversation.
The stylist I see (Rita) is excellent and a real pleasure to deal with.
Everything. Loyal customer for over 16 years.
My son is autistic and his stylist was so patient with him. We were so pleased.
The stylist was a bit eccentric and awkward. He didn't trim my neck very well
Alyssa is my go to girl!!! Nothing but the BEST!!!
Katy, Tx store on I10 always is great. Monica E. is awesome and always takes the time to it right. Karrie is also very friendly every time I come in.
Good
First of all, Kalila did a great job in cutting my hair. She was very nice to me, friendly and professional. I am well pleased with my hair cut result. her kindness means so much to me. She also showed me a hair gel to purchase. I cannot ask for any better service.
Arlette is the best
Quality of hairstylist like Crystal and the Oak Forest 34th. At Ella 77018. Excellent quality every time consistently great service.
I received an outstanding haircut from Andy.
Great service
Angela is the best!
Very professional and makes sure everything is right with my haircut
Sandra was great and nailed the cut I was looking for it. Will be back
The hair wash and massage are amazing.
The app and checking stylist times is a great tool, along with the text notifications are very handy. The equipment inside is new and comfortable. The store was clean and the staff friendly as always.
Maria has cut my hair for the past year and she is amazing. Very thorough, but service times are great. She has a great outgoing personality and represents your brand like a true professional.
The available locations and the check in process while using the app.
Bri is the best hair stylist there.
She help me pick out a product to fix my hair.
Not very good experience, messed up my style cut hair very short and without asking trim hair of my ears .
Unprofessional personal not following instructions.
I absolutely love Eva, she does a great job and friendly! I follow her to whatever store she is working at.
Angel - has listened to how i want my haircut & has it perfected now after 3 straight haircuts
Friendly staff and great service
The hairdresser was in a rush to finish and did not do well. I wanted to get MVP but she did not bother.
I like the schedule ahead appointment system. Shop is clean. Kastin was great.
My barber, Tammy, was very friendly and professional.
Great experience. Stylist was knowledgeable and helped pick a great hair style for my curly haired boy.
My hair cut profile is stored. They 98% of the time do a good job even if I go to a different location due to my travel schedule. Good atmosphere and the staff is typically welcoming and nice.
Ava provided a great MVP haircut and good conversation. I also like the free neck and ear trim which will be in 4 more weeks.
Personal service by associates who feel like family.
Longer hairwash