based on 5076 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and a quality cut. Tonya is special.
Fast servicev Follows previous instructions
Very professional stylist
Our lady was so sweet and did a great job!
LISSETH IS THE BEST
LISSETH IS THE BEST
I stopped in for a MVP today. It's always great having Yesica cut my hair!
Quick and easy
Excellent experience’
Clearly your company doesn't respect people. Why do I say that? It's because it blindly spammed an email address that a person have you. That person is not me. I don't even live in the state. There are proper ways to email people, and all of them involve having a SINGLE first email that is only confirmation that the recipient accepted the relationship.
There is a new trend over the last 6 months where I have gotten into the lineup, I get to the store with 10 minutes or more time, check in, am up in X minutes, then I get bumped. Why have the "get in the lineup" ability and be #1 on the list, like it is setup to do, and then not be the next person?
This happens often at the Memorial and Kirkwood location in Houston, 77079. I like two of the stylists there but they both do this. They're the more senior ones there (first chairs).
It's not a good "loyalty" perq. If I have come to you, stylist A, and you bump me a couple of times, why return to you? I've changed stylists over this and then she started doing it, too.
Not eager to have this happen to me a fifth time. Shame on me for assuming it would change.
Eva does great work, takes time to get it right.
Janet is really sweet and friendly and does an amazing job
Drea, as always was very professional and courteous. Took her time and listened to how I want to wear my haircut. 10 out of 10 will definitely be back!!!!
Great hair stylists
Quick and easy to make an appointment. Friendly service. And I really like the haircut.
I like the haircut, mvp, and sports on in the shop.
Good service.
Always a Welcoming & Friendly Experience.
Customer Service is Always Top-Tier.
The online Check-In process very Convenient & Reliable.
Mimi - is my Favorite Stylist (for the past 3 years) . . . She is AWESOME !!
Ultimate MVP, stylist is friendly and does a great job cutting my hair.
Maria did an awesome job as always.
Great cut last time
I love my time in the chair.
My stylist took the time to give me a very good haircut.
Stylist tech was very good and professional
Very professional and clean olace
I enjoyed the quality of the haircut I received from Carly, who was a very experienced barber / hair dresser. She was polite and quick to ask for feedback. She took off a little at a time to get the length right-- and she also did well with the thinning shears. The football game was on also-- which was great since the Longhorns were playing and won handily!
Excellent service from Sandra. She is friendly, listens, and carries out my request. Thank you. Five stars, Sandra.
My last two haircuts were very well done!
App saves time, stylist was friendly and I got a great haircut