based on 2423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ana did a great job
I like the convenience of seeing who is available when I’m ready to get my hair cut. Mariah does an amazing job.
Genesis goes above and beyond paying attention to what clients ask for and want making them happy, highly recommended!!
Haircut took about five minutes….shortest time I’ve ever spent in there…
Friendly and welcoming environment and the stylists always leave my hair like my wife's likes it.
Bad non expert barbers , made my 13 years kids cry as they did a bad hair cut even after shows a picture .
Have a senior +65 discount or send vouchers as you did in the past ( 5th haircut free etc)
Stylist did a great job.
Tu did an amazing job and very friendly. I’d recommend her
Nice stylist and knew how to sell
Maria was very nice and understanding to exacting what i was looking for in a haircut. Her knowledge and professionalism was outstanding making this a wonderful experience. Her haircut, shampoo, and friendliness were top tier.
Very friendly! Rebecca was awesome.
The service is great! Hairstylists are very professional and the store is well cleaned.
I drive past a few hair cut establishments to visit SaySay at Sports Clips in Houston's medical center. always get a great cut !
Nancy gave me a fantastic haircut. Although she was new to the store, her enthusiasm and respect for customers were truly remarkable. I believe that’s what consistently is missing. Honestly she provide the best experience at Sports Clips I have had. .
Amazing hair washes, cuts and product selection
The employees and attention to detail of the customer, this is the first time that this employee cut my hair and trimmed my beard ,big difference in just rambling on how your day is or was ,she was down on your level but not to personal just a normal almost your friend kind of experience.
The employees and attention to detail of the customer
Shana is great.
Mardy was great!
When we come in to Sports Clips, it’s too keep up on the sports and focus on getting our haircut. It was hard to pay attention to what was on the TV because one of the workers was on her phone and her speaker was on and we could not make out what was on TV. Then the loud talking across the room from the waiting chairs to the haircut seats take place between the person cutting the hair and the other employee. The professionalism has drastically dropped. And we were there two weeks in a row for three haircut haircuts.
My name is First name removed and I’m a recent corporate retiree to be a full time stay at home mom. Since I’ve been away from my previous team, I’m making a commitment to recognize associates that have gone above & beyond on teams of businesses I have the privilege of supporting. There’s too many keyboard warriors sharing terrible experiences & not enough positive experiences shared by consumers; even though your associates could be doing an astounding job.
Yesterday evening I stopped by last minute to get my almost 3 year old son (Ledge) a haircut for an upcoming family wedding. I was apprehensive because my son has sensory issues and haircuts are a little bit difficult for us in this season. I noticed the salon didn’t have any guests so we proceeded in to see if there was an opening. We were greeted by a kind young lady (I didn’t catch her name) and Mary. I expressed my concerns but both ladies were extremely kind, non judgmental and reassuring that it was a non-issue. If anyone reading this has a child with sensory issues or knows someone who does, you know it can be extremely challenging at times to find people patient and understanding; ones with hearts willing to go the extra mile to accommodate both parent and child and not make you feel judged or out of place. Mary went the extra mile. She was patient, kind and reassured me that it was nothing to be concerned about — we were going to get through the haircut just fine no matter how long it took! Through some tears and a hiccup, we made it through! It’s associates like this, that will help a franchise succeed beyond measure!
Please share my praises with Mary & her colleague in a team setting for recognition.
My stylist was great. Best shampoo and head massage I’ve ever gotten.
Professional, clean, app lets you get on waiting nice and easy
Clean store and fun atmosphere!
Great Service and conversations!
It was fun discussing hikes we've both done over the years. I loved the customer service and quality of the haircut. Great experience!
cut my hair completely wrong. for the price, I would expect it to be better than great clips
Massages and the warm towel on the face
Stylist was upset before my 2 sons got in the haircut chair she was inappropriately talking about a child prior to my sons getting there cut so I knew she wasn’t going to like my kids. I have a 3 yr old and a 5 yr old my 5 yr old does good but my 3 yr old is still adjusting so he moved a little bit but he didn’t cry or anything excessive. She kept stopping and throwing her hands to her side as if she was fed up and sighing loudly while making comments which is a bit dramatic but I kept my comments to myself. Then every time I bring my kids to get there haircut here noone ever does a fade correctly and I keep giving this place second chances and I get disappointed every time. I don’t think they really know how to do a fade so it never actually gets done, last time I told the lady that I asked for a fade and she looked at me like what do you mean? And once I explained myself she called it something else and I was like no a fade and I explained myself again and she still didn’t do it right.