based on 4864 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like am able to check in online which it makes it a lot easier and faster. Leah is always nice and does a great job.
Good Timely Service
Caitlyn ins always amazing...she provides an amazing service
Excellent hair cut
Great cut and like being able to sign in from my phone
Tammy at your Alvin location is one of the best!
Great haircuts and service. Steph is amazing, as is her staff!!! Will always be a client!
Vety professional and provide excellent haircuts
I really like the employees very friendly and always get a great haircut.
Stefani is the best!!
Melodie is an excellent stylist. She is very good at her job and she works very well with my two boys as well.
Regular barber Maria Garcia always does an outstanding haircut, etc.
Amazing service
The Servuce was fantastic
I’ve always been satisfied with my haircuts. My hair always comes out great and clean looking.
It was my first time there and the stylist helped me with what I needed
So for the 4th or 5 th time you app failed and wasted my time. I don’t under why this happens several times a year but I will check in on the app. It shows no one waiting. I select the stylist. It says I’m not. She is currently working and is expected to be done in so many minutes. In this instance it said she had 25 mins until she was done. I arrived early. About 12 mins after I checked in on the app. I look at the board and it says I’m 3rd in line.
I was next but now I’m third. Maybe it’s counting everyone who is waiting for any given stylist. I sit. I wait. 10 mins later a new guy shows up. Checks in the board does not change.
My stylist is done and then she comes and calls HIS name.
Why does the app keep saying (as I said this is the 4th or 5th this has happened) I’m next. I show up early and I get SKIPPED.
Ridiculous no one has time to wait an unexpected extra 30-45 mins for a haircut because you guys won’t do scheduled appointments. I started coming to sports clips because my stylist of 12 years moved. And there was a location 5 mins from my house.
That location is gone now. The free loyalty haircuts are gone. And you’ve raised the prices over 60% in just a small number of years and I can’t even book appointments or get consistent service,, that’s not to mention the stylist I had to use yesterday scratch my neck with her razor.
For $40 this is very mediocre service. I might as just go to a fancy salon and pay $55.
Come to think of it I don’t even think I can rate you guys a 5. It’s probably more like a 3.75 or mmmmmmaybe a 4
Ester was amazing!!! 10/10 service.
My son went asking for his hair to be thinned out and his sideburns trimmed. He didn’t get the sideburns trimmed and when he asked for more off the top she said it would be 10 dollars more. He is 16 and he felt like she didn’t know what she was doing nor listened to what he wanted.
The cut and wash is always amazing. The con man dry conditioner is a huge plus
My hair looks great. Got just what I wanted.
Hair cuts
Haircuts are usually very good.
Maria is great! She always does an excellent job. The "get in line" system lacks a lot to be desired. Some people actually prefer to be able to make an actual appointment and show up at a specific time to be seen for that appointment. Hoping your preferred stylist is working a given day and open the app several times to see if they are working and then just hoping they don't have a 35 or 45 minute wait to see them specifically is a bad experience. Blend the current system with the capability to make an appointment. A simple AI subsystem can handle all of the reservations without tying up personnel.
Great job thanks
I always get my haircut at Sports Clips nice, friendly stylists that do very good job.
Haircut was not what i asked for. Everything else was great. Its hair it will grow back but still not what i wanted at all
Andrea is always demonstrating the true meaning of customer service
Friendly staff! Happy and fun environment.