based on 4480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sarah's haircut was perfect. I will be coming back. My personal experience with this trip was a 10. As far as recommending to a friend, I say 8 only because I know from experience that who you get to cut your hair matters. I got lucky with Sarah.
Friendly service and good value
Usually don’t have to wait long. Never used any of your products.
Sorry, I don’t remember the lady that cut my hair. Thought she rushed a little while cutting my hair.
Silvia gives the best haircuts
Great service
Eva was great! Thought about leaving my wife for a minute there.
Sylvia did an excellent job, as usual
Professional and quick
Fantastic service and convenient, Thanks!
Not trying to be rude but the girl that cut my hair was clearly straight out of school and had zero confidence. It took 1 hr 15 mins to do a simple med fade with a 1 guard on the side. I'm as patient as the next guy but that was entirely too long. Her counterpart was trying to help her but at the end of the day, I'm not in love with the final result. I know everyone has to start somewhere, but I don't like being a test doll and still have to pay the full price. Is it possible to get a credit or is that only when you come in within a few days?
Ease of arranging, speed in and out all while being affordable
Very pleasant experience.
Corinne did a great job and was very friendly, 10/10
I like the check-in process. I like my haircut. I think my stylist was Maria. She is great!
Elsa was such a wonderful person she was so detailed and wanted the best haircut for me 10/10 would definitely go again
Jackie!
Alex does a great job. Well done!!!
Great haircuts and great friendly staff!
Very fast & efficient - using the app, I usually get seated immediately (I wait for the app to show 0 checkin time, and it's less than 5 minutes from my house to Sports C). The stylist knows from the printout how I want my hair done (they ask for confirmation).
Great experience. Product is a little pricey.
Makayla (probably butchered the spelling) in the Port Arthur location is perfect. It might be because I'm 50 and have the memory of a dead rock, but I'm so impressed how she remembers me and what I want. She doesn't need the notes any more.
Usually I get annoyed with the ones that ask you a lot of questions. But not with her. She knows how to carry on good conversation.
Eva does a great job! it's hard to find a great hairstylist
Always an excellent haircut and the mvp treatment is wonderful.
I enjoy the vibe, the lady who attended me was very kind and easy to talk to. She gave me a nice cut as well as hair shampoo with hot towel. Overall a great experience.
Way to expensive for the rushed job
Fast and consistent
We love Tu and she does great haircuts! Very professional!
I love the app and use it all the time during my extensive business travels. If I need a haircut, I open the app and look at the locations in the area and decide which location has the best wait times to fit my schedule at that moment and join the lineup.
I find very reasonable consistency of haircut quality from state to state.
Stylist Kay was extremely welcoming and calm. She listened carefully to what I was looking for in a haircut. (Backstory: It was 1.9 years since my last cut; so you can imagine what she was up against.)
I came in at the very end of the day, when other Sportclips had already turned me away. But Kay, took my call and told me she’d wait for me. I can’t express this enough - Kay never made me feel rushed. Zero frustration or annoyance on her end, even while knowing she may get out of work late because of me. Little did she know the amount of weight and stress I was carrying that evening. My dad’s funeral was the next morning and I was exhausted from all the weight & responsibilities that come with an unexpected family loss. To make matters worse, every other barber shop was booked or closed.
Kay thank you for coming through big, when it mattered the most. - First name removed
The service is very good.
Rachel always does a great job with my hair and product selection.