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based on 3097 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was quoted $189 for three room and 15 stair then $40 for pet stains and deorderizing. So my price went up to $309 I was ok whatever. I had to leave so the tech left before I came back. The ad says dries in 1hr that is why I called them he stopped at around 10:30am it is 2:42pm and the stairs are still soaked and dirty. My husband had to redo the stairs to removed all the excess water. We was going to put my home up for sale today but guess what we couldn't because the carpet was still drenched. I am very disappointed worse $309 ever spent. And on top of that the tech has the nerve to come into my home and criticize our music. It took about 12hrs to dry
We have used this company for years, previously when we lived in metro Atlanta. Consistently provide good service. I also like the way no heavy cleaning chemicals are used like at some of the competitor companies.
My sister used Zerorez and loved it. Bryan did an amazing job. You hate to think your carpets are dirty but he was able to show me the line between clean and dirty. It was amazing. Bryan was very professional and did a great job. I will have him back in 6 months. I may consider them doing our tile.
Thank you for a great experience.
The first and most important thing I love about Zerorez is that after the carpet cleaning you do not have that chemical smell or a hard rug. The rug is clean and has that fluff not a crispy feel to it. They cleans my sofa chairs as well and again no chemical smell. It was clean and soft. I would recommend them 100%.
Brad did a great job. Professional. My first time using your company. And I liked the system you use. Thanks
Everything was good, staff friendliness, quality of work etc.
Tanner came out and did a amzing job cleaning up a couch we had that has had 4 kids and 2 dogs do some work on it. Now its nice and clean.
Great job will be using again
The technician did a good job. He told me that the extra that I paid for the stain remover would GUARANTEE that the stains would NEVER come back. Well two of them did. NOT happy with that. Will you come back out and retreat those areas?
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Was easy to schedule appt and availability was convenient.
Technician was very professional and respectful in the manner in which he cleaned our carpeting. And we were very happy with the amount time required to do our whole house. The technician should be commended a great job.
Excellent job and customer service
Technician was very professional and did a great job. Treated my home as it was his own. Tile cleaning looks really good and grout lines are back to original color. Great experience
Everyone from the person answering the phone making the appointment to the very courteous person cleaning our carpets and sectional were great! On time arrival, expert cleaning with no issues. We have already recommended your company to our friends and family. Thank you !
Prompt arrival. Careful with equipment and bumpers around door ways so hoses do not damage the wood work. Carpets are clean and dry immediately and stay clean.
Thorough job
Nice Job. and Fast work. e love it. Thanks,
Tanner did an absolutely amazing job. We had some serious problem areas with our tile. Tanner worked on it came up with a solution and got the job done in a timely manner. This is the second time we’ve had ZeroRez out to clean our floors. First time our carpets and this time our tile. Each experience has been professional and with excellence! I highly recommend ZeroRez. Thx for all you do!
easy to schedule, fast service. Friendly/personable technician.
Don't give unrealistic quotations over the phone without having a rep visit the property.
Fast, affordable and efficient
The carpets we have look great after zerorez cleaned them. Also they were not soaking wet when done and dried quickly. Even the area rugs looked great. Would highly recommend zerorez.
The technician was extremely professional and thorough
Always a great job.
Actually seeing a difference in stain and dirt removal without saturating carpet.
Carpets look and feel great! Service was wonderful:)
The service and the results
Jimmy the tech is very knowledgeable and professional. The equipment and process are the best I've seen, thank you for the great service.
Was on time and did a good job for a fair price
Bradley did an awesome job on our carpets. He was very professional and the price was just right. Thank you!