Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 2994 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 18, 2020 — Rated 8 out of 10 by E.L. Zerorez Orlando
What could we do to improve?

Professional and on time.

Report a concern   October 18, 2020 — Rated 10 out of 10 by A.P. Zerorez Orlando
What do you like about our products and services?

It was fast and easy to schedule. The service provider was courteous and did a great job.

Report a concern   October 17, 2020 — Rated 10 out of 10 by M.D. Zerorez Orlando
What do you like about our products and services?

it was all good and the guy who did the service was good

Report a concern   October 17, 2020 — Rated 10 out of 10 by T.W. Zerorez Orlando
What do you like about our products and services?

The service tech did a great job.

Report a concern   October 15, 2020 — Rated 10 out of 10 by D.B. Zerorez Orlando
What do you like about our products and services?

Extraordinary service from Brad. The carpet looks like new thanks to his attention to detail. He treated us like family, answering our questions, and doing the job right. Thanks much!!

Report a concern   October 15, 2020 — Rated 10 out of 10 by R.H. Zerorez Orlando
What do you like about our products and services?

On time, thoroughly good job, no hidden fees, everything looks great.

Report a concern   October 15, 2020 — Rated 10 out of 10 by G.D. Zerorez Orlando
What do you like about our products and services?

The technician was on time and did a great job. He was polite and gave a good description of how it all worked. He explained why he recommended taking one of our big rugs away to be cleaned separately.

Report a concern   October 15, 2020 — Rated 10 out of 10 by T.R. Zerorez Orlando
What do you like about our products and services?

GREAT SERVICE BY THE CLEANING TECH!!!!!! WE LOVE YOU GUYS !!!!! THANK YOU!!!! SEEN YOU AGAIN!!!!!

Report a concern   October 14, 2020 — Rated 10 out of 10 by M.B. Zerorez Orlando
What do you like about our products and services?

Our service rep was awesome !!!! We love our clean carpet

Report a concern   October 13, 2020 — Rated 10 out of 10 by L.T. Zerorez Orlando
What do you like about our products and services?

Convenient. Prompt. Good quality.

Report a concern   October 11, 2020 — Rated 0 out of 10 by T.R. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

PLEASE CALL ME First name removed Phone number removed THANK YOU !!!!

Report a concern   October 11, 2020 — Rated 10 out of 10 by R.M. Zerorez Orlando
What do you like about our products and services?

ZeroRez came to clean my tile and grout. They did a great job. The servicer was very informative and thorough and did a great job on the cleaning. I would absolutely recommend this company.

Report a concern   October 11, 2020 — Rated 10 out of 10 by T.A. Zerorez Orlando
What do you like about our products and services?

Very professional. Carpets looked clean!

Report a concern   October 9, 2020 — Rated 10 out of 10 by M.K. Zerorez Orlando
What do you like about our products and services?

The service tech was on time and did an excellent job thoroughly cleaning our three rooms. Also did a great job protecting our new stairs. Will use the service again in the future.

Report a concern   October 9, 2020 — Rated 10 out of 10 by P.D. Zerorez Orlando
What do you like about our products and services?

So far I just met 1 of your general managers that came by the house to pick up my rugs. I thought he was very knowledgeable, fair and professional.

Report a concern   October 9, 2020 — Rated 10 out of 10 by P.F. Zerorez Orlando
What do you like about our products and services?

carpets came out great. thanks

Report a concern   October 8, 2020 — Rated 10 out of 10 by S.E. Zerorez Orlando
What do you like about our products and services?

Great service and staff was knowledgeable and timely.

Report a concern   October 6, 2020 — Rated 6 out of 10 by E.B. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

The technician was very nice. However we think that the colors of the carpet did not look as bright as we wanted. We were not 100% satisfied with the cleaning.
We also did our counters and to be honest we see no change

Thank you

Report a concern   October 5, 2020 — Rated 10 out of 10 by K.L. Zerorez Orlando
What do you like about our products and services?

You all did a fabulous job on the carpets in my mom’s home. They have never looked better. Thank you.

Report a concern   October 5, 2020 — Rated 10 out of 10 by A.W.P. Zerorez Orlando
What do you like about our products and services?

Mainly the service from Tanner! He has 4 different jobs for me and always provides amazing service. I couldn’t ask for a better technician!

Report a concern   October 4, 2020 — Rated 10 out of 10 by J.B. Zerorez Orlando
What do you like about our products and services?

Everything was a great experience from call center to actual worker in house

Report a concern   October 2, 2020 — Rated 10 out of 10 by S.P. Zerorez Orlando
What do you like about our products and services?

Better value than Stanley Steemer. Good quality. Quick availability.

Report a concern   October 1, 2020 — Rated 10 out of 10 by C.H. Zerorez Orlando
What do you like about our products and services?

So far we had a tech come out and inspect our rug and pick it up to take it back to the warehouse for cleaning. Tanner was kind, knowledgeable, and just down right awesome. They told us it would take about three weeks to get the rug back so I will let you know more once it returns.

Report a concern   October 1, 2020 — Rated 10 out of 10 by P.A. Zerorez Orlando
What do you like about our products and services?

Jimmy did an excellent job. My are rugs and sectional looks like it's brand new. He also took the time to explain the protectant process to me. I have a dog and think this option is going to keep my rugs looking good.

Report a concern   September 30, 2020 — Rated 5 out of 10 by H.F. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

You cleaned my tiles before and did a great job but this time I requested to have my group sealed . Unfortunately I was not happy at all with the job. The mop was used look dirty and left all kinds of dirt and debris on the floor and the tiles were left with a sticky film that had to be fully cleaned . No dure I’d the grout itself was adequately sealed . The technician is friendly and respectful but this time I was not satisfied for the amount of money I paid .

Report a concern   September 29, 2020 — Rated 10 out of 10 by K.C. Zerorez Orlando
What do you like about our products and services?

Consistently excellent service.

Report a concern   September 29, 2020 — Rated 10 out of 10 by S.S. Zerorez Orlando
What do you like about our products and services?

I was very pleased with the work performed and would gladly recommend your service to others.

The two guys that came out were fantastic at explaining everything.

Awesome job!!

Thank you

Report a concern   September 29, 2020 — Rated 10 out of 10 by J.L. Zerorez Orlando
What do you like about our products and services?

On time. Professional.

Report a concern   September 28, 2020 — Rated 10 out of 10 by X.Z. Zerorez Orlando
What do you like about our products and services?

The service was so great, specialist was very patient and extremely understanding. Great experience and very thorough work done. I checked today, already dry and turned out very well! Definitely recommend to others.

Report a concern   September 27, 2020 — Rated 10 out of 10 by P.P. Zerorez Orlando
What do you like about our products and services?

Amazing device. Great prices. Very professional


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