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based on 3097 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pleased with results
Professional and thorough
We have used other carpet cleaning services in the past, so we have a good idea of what works for us. After the first time we used Zerorez, many years ago, we thought the job was performed as well, and equal to the other companies that we have used. Then, after several months, we started realizing that our carpets still looked clean, and noticeably cleaner, than the other companies looked after just a month or two. We actually could not believe the difference in the value of having the carpets stay clean for so much longer. When we called to have you come out again, you had left the area and were not available for us. We are really glad that you are back in town.
Floors look great, technician was prompt and professional. The upholstery cleaning did not turn out like i expected, but the floors definitely look great!
Excellent customer service and results
Excellant job, but the servcie oerson didnt wear a mask
I was extremely impressed with the services and treatment we received. He was very professional and explained everything. Will
Communication and friendly attitude from the employees.
Did a perfect job on my tiles got rid of all the gout
The employee was very courteous, knowledgeable, and professional.
You do a good job cleaning my carpets
Did a grt job on my carpets
Excellent service! Tanner is a gem. On time, very pleasant , and did a terrific job!
The speed and professionalism of the Zerorez Team. It is always a good experience.
I hidden costs. Prompt response
Fantastic results, both spot removal and overall cleaning.
Price is too high for services rendered
I've used zeroes multiple times in two states. The quality of the cleaning and workmanship is outstanding. Both my son and I have used Zerorez of Orlando and have been completely satisfied with the services
The technician was very nice but was not knowledgeable about Sunbrella fabric.
We had 3 hour window from 11:00-2:00 and your worker didn't arrive until 2:40. I think that was unacceptable.
Great customer service
Good quality and excellent service.
Your technician Jimmy was on time friendly and professional. My sofa and rug look new. I would recommend Zerotez confidently.
Fast and effective
Third time using your company and it’s been great the guy has been the same the last two times and he has been great super nice makes sure I’m happy with the services and like I said last time it won’t be the last thank you great job and he was so great thank you thank you
Friendly efficient and great results 😊
Technician was very professional, timely and did a great job.
The cleaning process did not meet expectations
Did not clean as well as I thought per advertising
Did a good job and reasonable price.
Showed up on time, fast and clean
BNI works !!