Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 3096 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2020 — Rated 10 out of 10 by E.R. Zerorez Orlando
What do you like about our products and services?

Honesty, professional, made sure I was happy with the outcome before he left

Report a concern   November 19, 2020 — Rated 10 out of 10 by D.S. Zerorez Orlando
What do you like about our products and services?

Thank you for your prompt friendly service. Very good job on cleaning the carpets. Will recommend your company to my friends.

Report a concern   November 19, 2020 — Rated 10 out of 10 by R.S. Zerorez Orlando
What do you like about our products and services?

Brad was professional and polite. He answered all of my questions at all times. My carpet is old and hasn't been shampooed in sometime and my carpet looks wonderful. I'm very satisfied with the process and workmanship. Brad deserves a big kudo.

Report a concern   November 19, 2020 — Rated 10 out of 10 by K.S. Zerorez Orlando
What do you like about our products and services?

My technician was very professional and did a thorough job!

Report a concern   November 19, 2020 — Rated 10 out of 10 by B.D. Zerorez Orlando
What do you like about our products and services?

Very clean.

Report a concern   November 19, 2020 — Rated 10 out of 10 by J.B. Zerorez Orlando
What do you like about our products and services?

Clean, safe, dries fast

Report a concern   November 19, 2020 — Rated 10 out of 10 by J.S. Zerorez Orlando
What do you like about our products and services?

very friendly, efficient and did a great job!! 100% improvment in the carpet appearance and odors are gone!

Report a concern   November 18, 2020 — Rated 10 out of 10 by J.M. Zerorez Orlando
What do you like about our products and services?

Quick response and personable service.

Report a concern   November 18, 2020 — Rated 10 out of 10 by J.V. Zerorez Orlando
What do you like about our products and services?

Technician was very acknowledged professional. Good customer service.
Very pleasant He did a great job.

Report a concern   November 18, 2020 — Rated 0 out of 10 by C.Q. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

You failed to provide for the service I paid $875 for. Didn’t treat for biologicals. It’s still saturated.

Extremely disappointed. First and last time I hire a carpet cleaning company.

Report a concern   November 17, 2020 — Rated 10 out of 10 by J.H. Zerorez Orlando
What do you like about our products and services?

Very attentive to our needs.

Report a concern   November 15, 2020 — Rated 10 out of 10 by M.G. Zerorez Orlando
What do you like about our products and services?

Love that double brush machine that got out deep dirt that I never saw. I love that there is no strong chemical smell afterwards. And my carpet was very clean prior to you guys coming but it still looked so much better after you left.

Report a concern   November 15, 2020 — Rated 10 out of 10 by C.H. Zerorez Orlando
What do you like about our products and services?

Good service

Report a concern   November 15, 2020 — Rated 10 out of 10 by D.M. Zerorez Orlando
What do you like about our products and services?

Jimmy did a great job! He worked hard to correct the horrible job the last company did. Can't say enough good things about him!

Report a concern   November 15, 2020 — Rated 10 out of 10 by S.H. Zerorez Orlando
What do you like about our products and services?

Did a very good job.

Report a concern   November 15, 2020 — Rated 10 out of 10 by D.D. Zerorez Orlando
What do you like about our products and services?

Job well done!

Report a concern   November 14, 2020 — Rated 10 out of 10 by C.G. Zerorez Orlando
What do you like about our products and services?

I like the roller brush that was used before they did the steam cleaning. It took a lot of dust and dirt out of my carpet. I am very happy with the clean carpet now

Report a concern   November 13, 2020 — Rated 10 out of 10 by J.M. Zerorez Orlando
What do you like about our products and services?

Brad represented company professionally,
and met all our needs.

Report a concern   November 12, 2020 — Rated 0 out of 10 by M.A. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Not wearing face mask

Report a concern   November 12, 2020 — Rated 9 out of 10 by R.B. Zerorez Orlando
What do you like about our products and services?

friendly professional service by knowledgeable technicians

Report a concern   November 11, 2020 — Rated 10 out of 10 by J.G. Zerorez Orlando
What do you like about our products and services?

Tile cleaning

Report a concern   November 8, 2020 — Rated 10 out of 10 by R.Z. Zerorez Orlando
What do you like about our products and services?

My daughter thought the technician was very knowledgeable and professional. She loved the cleaning. Her couch looks new.

Report a concern   November 8, 2020 — Rated 10 out of 10 by K.Y. Zerorez Orlando
What do you like about our products and services?

Clean carpet in a timely manner

Report a concern   November 5, 2020 — Rated 10 out of 10 by L.A. Zerorez Orlando
What do you like about our products and services?

prompt on time and very thorough.

Report a concern   November 5, 2020 — Rated 10 out of 10 by J.M. Zerorez Orlando
What do you like about our products and services?

Results.

Report a concern   November 5, 2020 — Rated 10 out of 10 by M.L. Zerorez Orlando
What do you like about our products and services?

Jimmy took his time and did a great job.

Report a concern   November 5, 2020 — Rated 10 out of 10 by A.P. Zerorez Orlando
What do you like about our products and services?

The associate was great. Really got the old carpets much cleaner and removed most of the mystery stains from the previous owner. I would use them again

Report a concern   November 1, 2020 — Rated 9 out of 10 by S.E. Zerorez Orlando
What do you like about our products and services?

Rugs are clean, tech was great

Report a concern   November 1, 2020 — Rated 7 out of 10 by B.L. Zerorez Orlando
What could we do to improve?

Rugs were cleaned well with the exception of an area rug half of which was left soaking wet. Later realized that the technician tripped the circuit breaker and therefore there was no power to finish the last portion of the carpet. Technician left without saying anything. The electrical circuit was overloaded to the point that it will have to be replaced.

Report a concern   October 31, 2020 — Rated 10 out of 10 by B.M. Zerorez Orlando
What do you like about our products and services?

Great service and Wonderful technetion


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