What our clients think of us!

I was highly impressed with the tech Justin! It seems to be impossible to find quality work and help these days, great customer service is almost unheard of anymore. So needless to say I was absolutely delighted to have Such a fine young man as Justin to do the work here! He was extremely knowledgeable and answered my 100 questions, worked around my dogs and treated them as his own, Moved everything out of the way that he could and moved it back exactly the way it was upon leaving, I could go on and on but these r words to sum this up….professional, kind, respectful, attentive, dedicated, ambitious just to name a few!! Super impressed! Fantastic work Justin! The product, floors look new! Was worried about a smell afterwards, nothing!,,,except a clean, fresh, breezy new house smell! I feel confident that me and my boys are in a much safer and sanitized home to put our paws on ;) will definitely use you guys in the future for the product and the phenomenal service we received!!!! Happy customer 🌝🐾🐾 Name removed

Excellent experience and tech was very professional, neat, on time and explained the whole process. Very pleased!

Excellent service

I appreciate that Tanner replaced our area rug for us after it was discolored during the cleaning process.

Tanner was very professional, knowledgeable and well mannered. I would have him come back before the holidays to do all me floors.

Justin was a very professional technician and he rendered an award winning customer service experience, which was impeccable. I was more than just satisfied, I was elated. The carpet looks refreshed and cleaned. I always use Zerorez in Texas and they deliver quality care. Justin went above and beyond the call and he did not disappoint. Rather, showed his heartfelt love for what he does. He is a plus and a great asset to his company and the customers that he services. He brings a Beautiful smile, a great personality, politeness, and immaculate mannerism into your home, right along with working hard and executig his best performance. Justin is the one.

Technicians friendly, competent and carpets look great

The tech was great! Prompt courteous communicative apologetic for the previous mistakes, validated my concerns and then worked quickly and efficiently to resolve them. 10/10 would do business again

I like the idea of nearly chemical free treatments

Professional, excellent customer service, looks brand new

Zerorez has been cleaning my rugs for 3 years and I am a repeat customer because they are:
prompt, courteous, thorough in cleaning, and know how to clean area rugs & carpeting expertly!

The service that I received from Nick and Ryan was Awesome. I believe Nick is a great asset for the company. He did his job meticulously and I will back and ask for them again. Give him a raise 😊🙏

James, the technician.

I had a great experience with Zerorez. The schedulers were very nice and accommodating. I received notifications on my upcoming appointment with clear instructions on what I needed to do to prepare for the visit.

The technicians sent me a text message when they were on their way to my house. Once they arrived, they were super nice and very knowledgeable about their work. They performed above and beyond my expectations.

If they saw something that needed to be cleaned, they took care of it even if it wasn't on the list.

I guess my only suggestion would perhaps be more social media accounts for your company. I wanted to post on more than one platform about your excellent service!

Either poor communication by the inspector, or bad cleaning by your tech, but my offices look no different. Spoke to someone this morning and they are going to try and make it right, so we shall see.

Every thing

Professional, on time and experience of the products.

Best ever service

Great service. Did a good job on the carpets. Nice techs and scheduled quickly

Quality, and great customer service.

Prompt scheduling, friendly technicians!

Repeat customer would not change to another carpet service

No chemical smell afterward.

The technician was great and took great care to clean my tile right. Not only did he do a great job cleaning the tile, he made sure the house was cleaner when he left than when he arrived. He was fabulous.

Did not clean all parts of furniture

Justin was very professional during the assessment and the cleaning.
He did a fine job and communicated well.
The services are a bit expensive but I am hopeful it pays off in the long run since ther is Zero residue. 👍
Name removed

good service---

Very pleasant interaction with the office staff and the person they sent out to fix my chair.

No residue
Jimmy was great

Customer service was great. Our CEO says the carpets looked way better