Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 3000 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2022 — Rated 10 out of 10 by F.M. Zerorez Orlando
What do you like about our products and services?

I was impressed with the technician, his personality, and his thoroughness.

Report a concern   June 7, 2022 — Rated 10 out of 10 by X.W. Zerorez Orlando
What do you like about our products and services?

Cleaner is very professional. My 6-year carpet looks like brand new!

Report a concern   June 7, 2022 — Rated 8 out of 10 by S.D. Zerorez Orlando
What could we do to improve?

i thought there would be some smell after cleaning apart from the edges of the carpet attached to the walls were dirty, expensive for 15 minutes of a not so deep cleaning. The kindness of the boy who cleaned up makes it up a little.

Report a concern   June 5, 2022 — Rated 5 out of 10 by J.N. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

The creases on the stairs carpet did not seem to b cleaned they are all dark looking that’s my only complaint

Report a concern   June 5, 2022 — Rated 10 out of 10 by H.Z. Zerorez Orlando
What do you like about our products and services?

I am very happy that the people who did very good job. The carpets are beautiful like new . Thank you so much.

Report a concern   June 4, 2022 — Rated 10 out of 10 by E.K. Zerorez Orlando
What do you like about our products and services?

Great Job, very professional. on time and communicated very well during the entire cleaning.

Report a concern   June 4, 2022 — Rated 10 out of 10 by S.C. Zerorez Orlando
What do you like about our products and services?

Logan was professional, courteous, polite, accommodating, service oriented person, worked as best he could to our satisfaction. Would highly recommend him.

Report a concern   June 4, 2022 — Rated 10 out of 10 by L.A. Zerorez Orlando
What do you like about our products and services?

They did a awesome job I would definitely do it again

Report a concern   June 3, 2022 — Rated 9 out of 10 by J.T. Zerorez Orlando
What do you like about our products and services?

The person that worked on my carpet was very kind. Great customer service.

Report a concern   June 3, 2022 — Rated 10 out of 10 by M.S. Zerorez Orlando
What do you like about our products and services?

Professionalism and very good communication with customer

Report a concern   June 1, 2022 — Rated 10 out of 10 by M.R. Zerorez Orlando
What do you like about our products and services?

Effective products, professional and responsive service.

Report a concern   May 31, 2022 — Rated 10 out of 10 by M.D. Zerorez Orlando
What do you like about our products and services?

Justin did an amazing job of cleaning the carpets. He is very thorough n pleasant. He went above the standard.

Report a concern   May 31, 2022 — Rated 10 out of 10 by M.G. Zerorez Orlando
What do you like about our products and services?

Another job well done by Zerorez. This time we had the grout cleaned and sealed. Tech was on time and did a great job!

Report a concern   May 30, 2022 — Rated 10 out of 10 by R.S. Zerorez Orlando
What do you like about our products and services?

Excellent Service

Report a concern   May 29, 2022 — Rated 8 out of 10 by J.S. Zerorez Orlando
What could we do to improve?

Don't get a quote over the phone because it was way off. When the tech arrived it was $150 more than the quote I received when I called in and scheduled the service.

Report a concern   May 28, 2022 — Rated 10 out of 10 by N.N. Zerorez Orlando
What do you like about our products and services?

Second was great. Thank you.

Report a concern   May 27, 2022 — Rated 10 out of 10 by E.B. Zerorez Orlando
What do you like about our products and services?

Zerorez is amazing. They came over and assessed everything they were asked to clean before starting. They took the time to explain the process and even explain there may be some places they would not be able to clean. They were able to get everything, even the places they didn't think they would be able, and they did an amazing job. Definitely 10/10 service. I plan on having them come over again should I need any other assistance in the future.

Report a concern   May 26, 2022 — Rated 10 out of 10 by D.Z. Zerorez Orlando
What do you like about our products and services?

Great service

Report a concern   May 26, 2022 — Rated 10 out of 10 by M.G. Zerorez Orlando
What do you like about our products and services?

Great experience start to finish! Easy to schedule an appointment - very friendly and efficient appointment coordinator. Tech was great - notified me in advance that he was on his way, showed up on time, very knowledgeable and informative, polite and friendly, took great care while on our property. And the price was very reasonable. We have already scheduled more services with them.

Report a concern   May 25, 2022 — Rated 10 out of 10 by B.L. Zerorez Orlando
What do you like about our products and services?

Nick was great!!

Report a concern   May 25, 2022 — Rated 10 out of 10 by G.W. Zerorez Orlando
What do you like about our products and services?

Justin was GREAT! He was knowledgeable and explained his process and the solutions he used on the carpet to remove all of the black stains throughout the office. Our office carpet looks and smells soooo much better! All of the staff were impressed and appreciated the way the office looked and smelled the next day. It is a noticable difference and we will be using Zerorez again for our carpet cleaning in the future.

Report a concern   May 25, 2022 — Rated 10 out of 10 by R.B. Zerorez Orlando
What do you like about our products and services?

Representative was informative and very helpful, explaining the process and evaluation of the carpet issues. We appreciate the valid information to make decisions.

Report a concern   May 23, 2022 — Rated 10 out of 10 by B.A. Zerorez Orlando
What do you like about our products and services?

Technician was extremely helpful and efficient and polite. He did a great job. I have already been recommending your services.

Report a concern   May 22, 2022 — Rated 5 out of 10 by E.B. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Too pricey.. i was told 118 over the phone the afterwards was charged 147.. something about because if “the area” i was in… i mean, i paid without any fuss but no.. c’mon. Never again, thank you.

Report a concern   May 22, 2022 — Rated 10 out of 10 by B.S. Zerorez Orlando
What do you like about our products and services?

Highly responsive, extremely pleasant, knowledgeable, helpful, quality results.

Report a concern   May 22, 2022 — Rated 10 out of 10 by D.M. Zerorez Orlando
What do you like about our products and services?

Floors look terrific. Service was outstanding.

Report a concern   May 22, 2022 — Rated 10 out of 10 by J.C. Zerorez Orlando
What do you like about our products and services?

Your employee,Logan, was very knowledgeable and was a great representative of your company. I would definitely recommend your service to others i

Report a concern   May 22, 2022 — Rated 10 out of 10 by A.R. Zerorez Orlando
What do you like about our products and services?

Knowledgeable and professional services

Report a concern   May 21, 2022 — Rated 10 out of 10 by L.T. Zerorez Orlando
What do you like about our products and services?

Great job. Good service. Polite technician. Many thanks

Report a concern   May 18, 2022 — Rated 10 out of 10 by J.B. Zerorez Orlando
What do you like about our products and services?

On time - the products used have no harsh chemicals Justin (technician) did a great job - very friendly n thorough in explaining what he would do - great attitude - always with a smile We would definitely ask for him next time


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