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based on 3284 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our associate was professional, qualified and experienced in cleaning
Dries quickly
Tanner was very professional and did a very good job of cleaning our carpeting.
Easy to book. Reasonably priced. Very personable technician, Anthony. Carpets turned out great.
Alberto was very professional and prompt. The rug and carpet look and feel great.
The employee that came to my house did an amazing job and was very professional. Highly recommend!
The service was very good. But/And I don't t understand why the technician doesn't "work" on soiled areas with repeated passes of the wand rather than simply going over them just once. When he said he was done, I did ask him to go over a couple areas again and he did. He was very nice and accomodating. I don't think that I should have to ask though.
Your man was very professional Unknowledgeable
Justin did a great job and was very personable.
We loved our tech, Justin. He did a great job. Was very thorough and friendly. Explained everything to us before he started.
Quick response , neat job
Tanner was professional and efficient.
Prompt, professional, carpet looks great and smells fresh
Easy to make appointment. Appointment time was honored. Employee, Alberto, was very professional - will request him in the future.
Service is always great! Technician is friendly and thorough. Always a great job!
Nick did a fantastic job, arrived on time and worked in an efficient manner. 10/10
Justin was very friendly and helpful. My furniture and area rugs look great!
Really leaves the carpet and upholstery very clean - it’s true - no residue!!!
You were on time and our tech was so thorough. He was even able to add to the service and clean our grout while here.
It’s a rarity to get someone so friendly & sincere these days. Excellent service, will definitely utilize zerorez again!
It was easy to make an appointment online. Response and communications were quick and very professional. The technicians....Alberto and Nick were wonderful to work with. They were very thorough and professional. Alberto explained all the options for cleaning the badly pet-stained carpet and rug. He asked great questions about what we wanted.
After the carpet was cleaned, we were both astonished at how wonderful it looked....it looks like new!
We will definitely be calling on ZeroRez again to clean our carpets and floors!
Andrew explained as he cleaned and what areas of my carpet may need more attention. Overall a good experience.
ANTHONY WAS PROMPT, RESPECTFUL OF PROPERTY, WORKED WITH INTEGRITY, SOUGHT TO PLEASE CUSTOMER AND HAD GREAT EQUIPMENT TO ACCOMPLISH THE JOB.
Under-promised, over-delivered. Our carpet was very dirty and 99% was removed. Some of the stains were fairly old too. The worker was very friendly.
The person cleaning was very professional, explained everything before he began. He did an awesome job cleaning my furniture.
Get the job done the first time.
Service man Anthony is an excellent person, nice ,professional and know to listen the customer needs, the products is not as I expected, but overall I thank forl the services.
The Technician, Justin, was extremely informative throughout, letting me know what to expect with getting twenty year old tile cleaned and sealed. I am very satisfied with the end product.
Ease of scheduling, reasonably priced