Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 2999 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 23, 2022 — Rated 10 out of 10 by W.R. Zerorez Orlando
What do you like about our products and services?

I appreciate how professional, knowledgeable, courteous and friendly the carpet cleaners are. For a fair price, my carpets look and feel so clean!

Report a concern   April 23, 2022 — Rated 0 out of 10 by A.L. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Was disappointed whit entire service to point I had to get rug doctor after fact to clean it

Report a concern   April 23, 2022 — Rated 10 out of 10 by S.N. Zerorez Orlando
What do you like about our products and services?

He was very professional and he was on time.

Report a concern   April 22, 2022 — Rated 8 out of 10 by E.H. Zerorez Orlando
What could we do to improve?

So after we had the carpet cleaned we moved the bed out of the room and was shocked to find under the bed had not been cleaned at all

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.V. Zerorez Orlando
What do you like about our products and services?

Great Service. Service techs explained the process so there were no questions. They even noticed a few spots on my chair and I had that cleaned as well. My floors look amazing. Glad I selected your company.
Nick and Jeremy were super friendly and worked in tandem to get the job done efficiently.

Report a concern   April 19, 2022 — Rated 10 out of 10 by T.H. Zerorez Orlando
What do you like about our products and services?

It was very easy to schedule our appointment via their online tool. They had next day appointements available! They called when they were about 30 minutes out - our service tech did a very thorough job, spent extra time & effort on the problem stains in the carpet. Will refer and use again!

Report a concern   April 17, 2022 — Rated 10 out of 10 by P.B. Zerorez Orlando
What do you like about our products and services?

The crew explained things to me and did a great job cleaning everything we asked them to do
VERY PROFESSIONAL!!!

Report a concern   April 17, 2022 — Rated 10 out of 10 by S.R. Zerorez Orlando
What do you like about our products and services?

The tech was very pleasant and explained the process. The carpets are clean with less drying time than other services.

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.B. Zerorez Orlando
What do you like about our products and services?

Service tech was wonderful

Report a concern   April 16, 2022 — Rated 3 out of 10 by M.R. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

So many ways. Disappointed with the tech, the service and the result. According to him, that was as clean as it was going to get...

Report a concern   April 16, 2022 — Rated 10 out of 10 by C.C. Zerorez Orlando
What do you like about our products and services?

Professional, courteous

Report a concern   April 14, 2022 — Rated 10 out of 10 by K.H. Zerorez Orlando
What do you like about our products and services?

The team is quick to respond and has a great attitude. My couch looked amazing after the visit!

Report a concern   April 13, 2022 — Rated 10 out of 10 by A.M. Zerorez Orlando
What do you like about our products and services?

Great people, great products, great service.

Report a concern   April 11, 2022 — Rated 10 out of 10 by A.W. Zerorez Orlando
What do you like about our products and services?

I love the whole process. The rugs are not soaked and there is no residue to attract dirt. Jimmie certainly seem to know what he was doing

Report a concern   April 11, 2022 — Rated 10 out of 10 by R.H. Zerorez Orlando
What do you like about our products and services?

Great job, carpets look so much better. Friendly and hard working representative for your company came out and worked hard. Thank you!

Report a concern   April 10, 2022 — Rated 10 out of 10 by D.H. Zerorez Orlando
What do you like about our products and services?

Extremely clean. It is amazing how they were able to get the stains out of the carpets and left no trace of the stains.

Report a concern   April 10, 2022 — Rated 10 out of 10 by H.W. Zerorez Orlando
What do you like about our products and services?

Techs are professional and polite. Carpets stay cleaner longer due to your no soap residue.

Report a concern   April 10, 2022 — Rated 10 out of 10 by R.F. Zerorez Orlando
What do you like about our products and services?

Great service, attention to detail and responsiveness of employees

Report a concern   April 9, 2022 — Rated 4 out of 10 by M.B. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

The grout cleaning was good - your worker did the tile sealant and needless to say he may such a mess - he was rushing and the liquid spilled to the tile . He told us not to walk on the grout , but when he left his shoe print was all over . We mopped. and steam clean the tile floor almost 10 times . There were so much residual it was ridiculous. We were so tired and did not expect to clean countless hours after your service. Very disappointed.

Report a concern   April 9, 2022 — Rated 10 out of 10 by H.R. Zerorez Orlando
What do you like about our products and services?

ZeroRez did a fabulous job cleaning my old commercial carpet. Food spills and dirt smudges are gone. Tanner explained the process well and gave me an estimate on the spot. As he promised, we had no chemical or perfume smell after the cleaning, which is important for our patients at our medical office. The carpet was dry enough the next morning to move back furniture and open for business. Justin, who did the cleaning, arrived on time, notified me prior to arrival, and answered any remaining questions. He was professional and friendly.

I can highly recommend Orlando ZeroRez (no residue left after cleaning) for carpet cleaning. The price was seasonable, the product quality was superb, and the service was excellent.

Report a concern   April 9, 2022 — Rated 10 out of 10 by S.S. Zerorez Orlando
What do you like about our products and services?

person who provided the services was very courteous and professional.

Report a concern   April 7, 2022 — Rated 10 out of 10 by J.S. Zerorez Orlando
What do you like about our products and services?

Tile look great

Report a concern   April 6, 2022 — Rated 10 out of 10 by A.S. Zerorez Orlando
What do you like about our products and services?

ZeroRes did a fantastic job on our well loved carpeted stairs, hallway, and bedrooms! They even came early and knocked it out sooner than expected. Would definitely recommend them for any floor cleaning services.

Report a concern   April 6, 2022 — Rated 9 out of 10 by M.M. Zerorez Orlando
What do you like about our products and services?

Remarkable difference. The tech was very personable, thorough in his explanations, and helpful in understanding process. Sad certain spots along the edges didn’t get as cleaned as the other spots (knew some of the discoloration he pointed out would remain). Overall satisfied and would recommend

Report a concern   April 6, 2022 — Rated 10 out of 10 by M.S. Zerorez Orlando
What do you like about our products and services?

Courteous, punctual, friendly.
Great job in all areas, carpet chair and countertops.

Report a concern   April 4, 2022 — Rated 10 out of 10 by R.M. Zerorez Orlando
What do you like about our products and services?

Your rep (Justin) that arrived was on time, honest and friendly. He completed the job in a timely manner too. Thank You

Report a concern   April 4, 2022 — Rated 10 out of 10 by K.T. Zerorez Orlando
What do you like about our products and services?

Carpet cleaning

Report a concern   April 3, 2022 — Rated 10 out of 10 by G.C. Zerorez Orlando
What do you like about our products and services?

Love the service and the promptness

Report a concern   April 3, 2022 — Rated 10 out of 10 by R.R. Zerorez Orlando
What do you like about our products and services?

I loved the communication between myself and tech prior to arrival. That is one thing I dread when I’m told “your window is between 1-4pm”. He was great letting me know updates on arrival and was prompt and efficient. I really appreciate that

Report a concern   April 3, 2022 — Rated 10 out of 10 by E.J. Zerorez Orlando
What do you like about our products and services?

The products that they use are non-toxic. They leave no odor and leave the carpet clean. The service tech is knowledgeable and friendly. We are very pleased with the job he did.


Privacy Policy