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based on 3323 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was easy to make an appointment online. Response and communications were quick and very professional. The technicians....Alberto and Nick were wonderful to work with. They were very thorough and professional. Alberto explained all the options for cleaning the badly pet-stained carpet and rug. He asked great questions about what we wanted.
After the carpet was cleaned, we were both astonished at how wonderful it looked....it looks like new!
We will definitely be calling on ZeroRez again to clean our carpets and floors!
Andrew explained as he cleaned and what areas of my carpet may need more attention. Overall a good experience.
ANTHONY WAS PROMPT, RESPECTFUL OF PROPERTY, WORKED WITH INTEGRITY, SOUGHT TO PLEASE CUSTOMER AND HAD GREAT EQUIPMENT TO ACCOMPLISH THE JOB.
Under-promised, over-delivered. Our carpet was very dirty and 99% was removed. Some of the stains were fairly old too. The worker was very friendly.
The person cleaning was very professional, explained everything before he began. He did an awesome job cleaning my furniture.
Get the job done the first time.
Service man Anthony is an excellent person, nice ,professional and know to listen the customer needs, the products is not as I expected, but overall I thank forl the services.
The Technician, Justin, was extremely informative throughout, letting me know what to expect with getting twenty year old tile cleaned and sealed. I am very satisfied with the end product.
Anthony & Nick work great as a team. Very professional and did a fantastic job cleaning my carpets. Look like new! Thank you .
Excellent results!
I love the thorough job of each Techician. The respect they give to your home. I appreciate that they clean “every” vent. A job well done.
my carpet doesn't smell like it was even cleaned- very dissappointed
We had good service. The agent was prompt, communicated clearly and floors were cleaned well.
Very professional, great follow up, friendly technicians!
The technicians name I believe was Jonathan. If I’m not mistaken. Great attitude, great worker, and above all very respectful. Thank you.
I don’t think my sofa is as clean as I expected for the price I paid. Still grubby looking around the edges and spots reappearing as it dries
Alberto, who came to our home to do the job, was outstanding. Looks and smells clean.
Justin was great and the work was outstanding!
No thank you.
I really liked how I could book my appointment online, that the service person (Tanner) was on time, called me prior to arrival, was professional and courteous and got my area rugs very clean! I will not hesitate to use this company again!
Friendly and helpful service!
Tanner terrific does great job
Very professional takes time to explain process
Very professional. Arrived on time, with advanced notice and did a wonderful job. My carpets look fantastic!
Using water
on time and planned out the process before starting. Tech was very knowledgable.
Super professional, explained their services prior to performing, very thorough, and friendly!
Technicians were nice and friendly. The rug looks great. Thank you!
Cleaning techs do a great job... to bad Logan isn't with you anymore... he was the best!
I like the minimal amount of solution that is used in the cleaning process. My carpets look great and we’re dry in 4-5 hours! Excellent service too!
It’s a rarity to get someone so friendly & sincere these days. Excellent service, will definitely utilize zerorez again!