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based on 3284 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Outstanding customer service!
Friendly staff, in and out quickly and got the job done.
The Guys are very professional and did an incredible job. I highly recommend zerorez.
Tile and carpet cleaning
The gentleman who did our tile was great! Very friendly and professional. We’ve already recommended you to a friend!
As the carpet cleaning technician had pointed out numerous problems with my old carpet, not the technicians fault at all he was doing the best he could with what he had to work with .from my past experience I believe you need to wet the carpet much more and pre-spray, use a carpet scrubbing machine and then an extractor machine. I had 20-year-old carpet in my last House in Sanford Florida and a guy named Jerry did this type of cleaning and it came out like brand new but, like I said my carpet was 40 years old that you all cleaned and there was not much you could do about it being bleached out and worn from traffic areas, and old age of course, I do believe it is clean though thank you
The service are well done the technician used his skills and his experience to make my carpet clean and look new again thank you.
The guys were really great and did a terrific job.
Deeper cleaning maybe stronger shampoo
These guys are absolutely the best. Would not go anywhere else.
Good service and nice employees.
Easy to book, my technician was great.
I really appreciated how flexible, thorough, knowledgeable, and kind Logan was.
I was highly impressed with the tech Justin! It seems to be impossible to find quality work and help these days, great customer service is almost unheard of anymore. So needless to say I was absolutely delighted to have Such a fine young man as Justin to do the work here! He was extremely knowledgeable and answered my 100 questions, worked around my dogs and treated them as his own, Moved everything out of the way that he could and moved it back exactly the way it was upon leaving, I could go on and on but these r words to sum this up….professional, kind, respectful, attentive, dedicated, ambitious just to name a few!! Super impressed! Fantastic work Justin! The product, floors look new! Was worried about a smell afterwards, nothing!,,,except a clean, fresh, breezy new house smell! I feel confident that me and my boys are in a much safer and sanitized home to put our paws on ;) will definitely use you guys in the future for the product and the phenomenal service we received!!!! Happy customer 🌝🐾🐾 Name removed
Excellent experience and tech was very professional, neat, on time and explained the whole process. Very pleased!
Excellent service
I appreciate that Tanner replaced our area rug for us after it was discolored during the cleaning process.
Tanner was very professional, knowledgeable and well mannered. I would have him come back before the holidays to do all me floors.
Justin was a very professional technician and he rendered an award winning customer service experience, which was impeccable. I was more than just satisfied, I was elated. The carpet looks refreshed and cleaned. I always use Zerorez in Texas and they deliver quality care. Justin went above and beyond the call and he did not disappoint. Rather, showed his heartfelt love for what he does. He is a plus and a great asset to his company and the customers that he services. He brings a Beautiful smile, a great personality, politeness, and immaculate mannerism into your home, right along with working hard and executig his best performance. Justin is the one.
Technicians friendly, competent and carpets look great
The tech was great! Prompt courteous communicative apologetic for the previous mistakes, validated my concerns and then worked quickly and efficiently to resolve them. 10/10 would do business again
I like the idea of nearly chemical free treatments
Professional, excellent customer service, looks brand new
Zerorez has been cleaning my rugs for 3 years and I am a repeat customer because they are:
prompt, courteous, thorough in cleaning, and know how to clean area rugs & carpeting expertly!
The service that I received from Nick and Ryan was Awesome. I believe Nick is a great asset for the company. He did his job meticulously and I will back and ask for them again. Give him a raise 😊🙏
James, the technician.
I had a great experience with Zerorez. The schedulers were very nice and accommodating. I received notifications on my upcoming appointment with clear instructions on what I needed to do to prepare for the visit.
The technicians sent me a text message when they were on their way to my house. Once they arrived, they were super nice and very knowledgeable about their work. They performed above and beyond my expectations.
If they saw something that needed to be cleaned, they took care of it even if it wasn't on the list.
I guess my only suggestion would perhaps be more social media accounts for your company. I wanted to post on more than one platform about your excellent service!
Either poor communication by the inspector, or bad cleaning by your tech, but my offices look no different. Spoke to someone this morning and they are going to try and make it right, so we shall see.
Every thing

Very professional associate. He explained the services very well & did a great job.