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based on 3000 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning of 4 rooms of carpeting was reasonable. However, I would caution anyone considering upholstery cleaning to examine the cost carefully. I paid more to clean one sofa than I did for the 4 rooms of carpeting. To be fair, when I complained, I received gift cards for future use.
Excellent cleaning
Quick Easy perfect thanks Jimmy and Richard !
The rugs were not soaking wet.
Convenient
Excellent job, very thorough, friendly, professional, went the extra mile.
Quick, efficient, easy to work with and great results.
Fast, friendly and reasonably priced services.
They were very professional and my couch cleaned up really well. I’ll never try to “do it myself “ again. More importantly, they were honest. I have two cotton chairs that they questioned. After test cleaning an area 3 times, we decided the chairs would not clean, so they took them off the bill.
Service provider Justin was friendly and efficient! The carpet looked fabulous when the work was complete!
Great Customer Service
The service was super fast and the carpet looks brand new! Thank you!!
The rep was great, very professional and helpful. He did a great job.
Nick was so friendly and informative. He was not grossed out at all by my doggie dilemma (it was nasty) and didn't make me feel the slightest bit bad for having him clean it up. Your prices are super reasonable, which means I am more likely to use your services more frequently rather than just annual cleaning. I have zero complaints and nothing but praise! Thank you!
Obviously Tanner was very thorough in his cleaning of the shower and tile and tub in the master bathroom that we just remodeled. He explained the time frame that would be necessary to clean the shower and set the expectations for the "final product." We believe that he exceeded those performance expectations.
In our wrap up conversation Tanner noticed that there was a possibility that our air ducts might need cleaning and provided us with an estimate.
Zerorez technicians have done outstanding work in cleaning our carpets and our tile and grout and we will keep coming back. Additionally we are recommending Zerorez to our neighbors and friends.
Very good service!
Knowing upfront cost of cleaning and recommendations of what is needed
Justin was amazing and very thorough
Impressively hardworking
Conscientious .
Trustworthy
The carpets and floor tile look awesome. Hopefully the sealer will keep the grout clean in the kitchen for a long time.
Very professional did a good job with the cleaning
honest fast and detailed to the customers' needs
Smells very bad
Customer service is good, the product you provided was good, you are clean just like the other companies except don’t use the harsh detergents and I like the product you guys are selling and it works. Technician did a great job. Nick was very thorough and explaining what he was doing, and very thorough in the work that he actually did was extremely friendly and overall he presented a good presentation for the company.
Great Customer service and very great service.
Everything
Nick did a great job performing the work at our house. He kept us informed throughout the entire process. Nick was courteous and knowledgeable. The indoor air is much cleaner and refreshing.
I am completely satisfied.
Service was performed on time and professionally. Technician was very knowledgeable.
Thank you for a great experience.
Logan Duda great job. He was very professional and personable at the same time . I was amazed at how clean everything was at the end. I would definitely recommend you to all my friends
Service from the young gentleman sent to our home was excellent. He was polite and proficient. We would recommend your company to anyone who needs these services !