Customer Testimonials
Terrific office lady helped us get our issue handled. Our regular delivery had not occurred so our tank was very low. Friendly fellow came out the next day and filled the propane tank.
on time
reliable
fairly priced
It's super easy to order refills and receive a reasonably timed, high quality delivery! Also, the billing process works well!
I like we don't have to call every time we need a tank filled and the service is very good.
Everything, the service, the ladies up front Tammy and Sandy, they are always very helpful and friendly, the entire staff at the Ellijay office.
Jennifer is always a pleasure to deal with.
Customer service is outstanding!
Competitive pricing, easy to deal with, personable employees.
Guy that came out was very nice and very helpful and even made sure that everything was working good
Always on time easy to order, good response to questions. Reasonable priced.
Service so far is excellent
Very easy to get account set up and gentleman that came to do inspection was very professional and informative
Quick and easy
Quick to respond to the needs of the customer
Excellent and responsive service!
Great customer service, I appreciated how quickly they provided the service.
Friendly people
Timely servicer
They were Very helpful to work with my schedule on short notice!
Chris at delivery was very courteous.
But, very difficult to get thru on telephone. Leave messages but no return call. Ended up driving to Silva to talk!
Your services are efficient and your service men are knowledgeable and professional. I am very happy with Freeman Gas.
Prompt and very friendly
Our service professional was very kind and informative.
If propane runs out, Coastal has always been able to supply on same day as requested
Service
What a difference from the winter months, when we found it impossible to contact a customer service representative, request a fill, or leave a message to request a return call.
This week, I was able to connect with a customer service representative right away, who answered all of my questions, scheduled a fill, scheduled a technician to come and check our monitor which did not reflect what our online account stated in terms of our tank status. She also added my husband as an authorized person on the account and added us both to the text notification program.
Within 3 business days, both the technician visit and the propane fill had taken place! I'm thrilled to see the difference in customer service that has taken place!
Jodie was so kind and professional on helping us decide on a wood stove we needed for our lower level of our log cabin. The sales representative was also there that day and gave us alot of information to help us make a informed decision
on our purchase
Very responsible, caring people. Very understanding and when it gets tough you're always there. Appreciate you ands all. Thank you, Freeman gas
Prompt, professional, get in, and get out. Overall, very easy to work with.
THE PROMPT SERVICE AND THE CUSTOMER RELATIONSHIP.