Customer Testimonials
Your people are very kind!!
Been a costumer for years . From the office staff to the drivers , great bunch of people.
I am a new customer. Just had my gas tanks delivered. I can not address service as today. But I can address the detailed process to become a customer with Superior Plus Propane. I was and almost gave up on using your service because of the time it took me to unfreeze my credit. It took almost a week of calling credit bureau and your office back and forth to get a ok credit (which I knew was at least around 830 an a reliable customer). Your Sale Person, Linda was very helpful in helping me with all the red tape. But I got so aggravated and at the same time realizing why you might have this required because of the times we live in.
I appreciate the bonus you offered to use your company. But it was not the fact that I was considering to change to a new gas company. What really determined my decision was Customer Service to hang in with all the calls back and forth. I am 82 years and using a computer does not work for me. Still having a problem with signing the Lock In Price because I have to sigh the agreement by using the computer and sure enough when I tried to sign by using the computer it would not work. So now I have to call back and see if someone can help me. Annette Lane #Phone number removed
Your technicians that mov d our propane tanks were courteous & professional.
However when trying to call your local office I was as directed to someone in Connecticut and after a twenty minute delay I actually went down to my local office. It’s not great business to have a sign that states this is a local company when that is obviously not true.
Thankfully I was able to schedule my request through the great employee you had in Sylva, not Connecticut!
Competitive pricing and customer service at every level is phenomenal!
We refilled our propane tank for the first time. The gentleman that came out was fantastic! Friendly, professional and very quick!
From the front office to your drivers, everyone has been wonderful to deal with.
Great customer service, knowledgeable technicians. I also like the availability to monitor online services.
The service staff was very quick and helpful
Ms Dawn is a delight and awesome to work with when taking care of the needs of the customer. Great job!! Thanks so much.
very reliable
GREAT SERVICE
Good phone service and delivery
Service wa prompt with no issues.
Friendly
Always dependable!
Knowledge and timeliness.
friendly efficient and on timeservice
I like the fact that you are treated like you matter. I'm so glad that I found this business they truly understand customer service.
Associates are always polite, they put notes on your account and remember to call. Excellent response time. Has good knowledge and able to respond intelligently to questions.
We get our gas on time and efficiently. The drivers are always and knowledgeable.
Their pricing is much better than the other large company! Great to deal with is a much added service.
YOUR ON TIME PAYING IS EASY
Polite customer service personnel. Very quick service. The price was great I
Prompt deliver after I called. Let me know a day of ahesd of time when they would be here.
Freeman Gas has the best service and people working for them. Keep up the good work.
When I call my gas is usually brought fairly soon. During Helene we had gas brought because we are elderly and have a house generator that has a propane tank. They had to go through downed trees. We were so grateful.
Always friendly and helpful
They are very responsive and easy to work with. They give us regular service without fail. Once we thought we had a gas leak and they were there in literally less than 15 minutes - VERY impressive considering the call went to CT and not the office in our town in N.C. Highly recommend. Ann
Prompt Deliveries, Excellent Service
Delivery Man always courteous and cheerful