Customer Testimonials
I have been a propane customer since 1975, and although I have had several issues created by the various mergers & acquisitions over the years, the service provided has been good overall. The main issues that I have had were due to new route drivers and billing issues/confusion due partially to multiple accounts that are located next door to each other with a common driveway.
Despite the fact that natural gas is available on my street since maybe around early 2000's, I have stayed with propane due to overall satisfaction and my distance from the road, ie 800 feet.
In all the years that I have been with the "Company" I have only actually run out of gas about four times in the winter. My empty tank was addressed within only a day or two, with three days being the longest. The Customer Service has continued to be responsive and helpful despite ownership and accounting changes.
Ease of service request & ease of invoice payment...
All has my propane tank full . Customer service is very helpful.
Automated check and refill service is very helpful for a vacation home
Prompt service.
A Danny sure knows how to navigate the mountain roads. You need to keep him.
I believe you guys could be more efficient with your scheduling. I have witnessed now for two years. Call Phone number removed. You could save time and fuel expenses.
THEY WERE FRIENDY AND ON TIME. DID'NT HAVE WAIT FOR GAS FILL UP AFTER INSTING THE TANK.
Stephen and Scott were helpful in explaining the propane system and assuring me of it's safety and service calls. Thank you.
I very much appreciate you taking care of my LP service
I don’t have any complaints.
Your respond to request for propane in a timely manner
Always prompt to answer my requests- fill-ups can usually get delivered in less than 5 days. Folks are most helpful.
You all right on time
When our gas got low, they had a truck out to our house with in an hour to fill our tank
We’ve had Freeman Gas out to our home twice, and both experiences have been exceptional. James and Roy could not have been nicer or more helpful. They were committed to ensuring everything in our home was set up correctly and safely, and they took the time to educate me on how the system works and what I could troubleshoot on my own. They were patient, thorough, and went above and beyond to help us. Truly outstanding service—we couldn’t recommend them more highly!
Prompt service and friendly customer service.
Good customer service
Nice delivery driver
Delivery is prompt
THE PROMPT SERVICE AND THE CUSTOMER RELATIONSHIP.
Terrific office lady helped us get our issue handled. Our regular delivery had not occurred so our tank was very low. Friendly fellow came out the next day and filled the propane tank.
on time
reliable
fairly priced
It's super easy to order refills and receive a reasonably timed, high quality delivery! Also, the billing process works well!
I like we don't have to call every time we need a tank filled and the service is very good.
Everything, the service, the ladies up front Tammy and Sandy, they are always very helpful and friendly, the entire staff at the Ellijay office.
Jennifer is always a pleasure to deal with.
Customer service is outstanding!
Competitive pricing, easy to deal with, personable employees.
Guy that came out was very nice and very helpful and even made sure that everything was working good
Always on time easy to order, good response to questions. Reasonable priced.
We love Freeman gas. Their website is easy to follow. I love paying online. They call or come out when they say. Friendly, Helpful people. They also send out emails with discounted prices, for a limited time. Saves us money, and saves them from rushing around in the Winter, when people call for emergencies. We couldn't be happier with them. Thank you for great service!