Customer Testimonials
You fill my tank without having to call you and i appreciate it
Response to my needs
Always treated like an old friend by employees
Last fall our local Southern Propane office had mechanical issues with their delivery vehicle, about the time our monitoring tank system let them know we needed propane. I, like several other customers were running low on propane which they were aware of, in the middle of severe cold spell. We have gas logs (tankless water heater as well), which we use in these difficult times to not overwork our HVAC unit. I witnessed firsthand the customer service this office could offer each of their customers in the same situation I was in. I will explain. Due to their delivery truck breakdown, they contracted with another company to deliver propane, while repairs were being done to their delivery vehicle. That vehicle experienced mechanical problems the day they arrived to re-fill my tank, actually trying to unload the propane. Not to be deterred, Southern Propane I believe, contracted with another company to help. Our tank level was extremely low. They went way and above delivering excellent quality customer service for each of us. I pay my propane bill in person at the Lugoff office. During this entire ordeal, that office kept us informed of their efforts to resolve this unforeseeable situation. Always receive professional courtesy from the office personnel while visiting their office. Thank you for your time.
Good service
Polite, helpful, good to work with.
I would recommend a friend to Freemans propane gas
Friendly, efficient service. Always a pleasure.
Y'all make us feel like family
They never let me run out of fuel!!
Prompt response times
WE had an issue with our gas and y'all handled it in a business manor, thanks.
The prices are great and staff are friendly!
Very nice people to work with and caring
You deliver when I need it
Excellent customer service !
Q
HOPE THIS HELP; IT'S FROM Govt. CUSTOMER:
From: FARMER, SAMUEL L CIV USAF AFRC 94 MSG CE/CEC
Sent: Friday, October 17, 2025 6:05 AM
To: Email address removed; COYOL INTERNATIONAL GROUP
Cc: OLSSON, VALERIE L CIV USAF AFRC 94 CE/CEC; FARMER, SAMUEL L CIV USAF AFRC 94 MSG CE/CEC; ERNST, ROBERT C CIV USAF AFRC 94 CE/CEC; DEEDS, WARREN D CIV USAF AFRC 94 CONF/94CONF/PK; First name removed LEE FARMER
Subject: Propane Delivery
Sean:
Just wanted to let you know the two divers you sent to Dobbins on the 17th were on time, very professional, and new their job very well.
Respectfully,
Sam
Sam Farmer, Engineering Technician/COR
94 MSG/CE
884 Industril Drive
Building #501
Dobbins Air Reserve Base. Ga. 30069
Reliable service
Fair prices and customer service!
Great customer service! Very quick delivery and great price.
Product is great. Keeps us warm.
Ron the driver; your attention to my possible need for lp; your drivers know how to back up a curved hill.
Our service tech was on time, very personable, and made the required repair very quickly.
No hassel
Convenient
Quality
No problems encountered with this company in the 7 years we’ve used them.
Always great service
You have made it very easy to keep our propane tank full and at a reasonable price. Your people do a very good job and are easy to work with.