Customer Testimonials
Your employee Junior did a great job in getting our ventless fireplace working. He is a great asset for Freeman Gas.
When I call in for service, the phone wait times are extremely long - some times I simply hang up and call back later. But your on the ground service staff are extremely knowledgeable, helpful, and thorough!
Responsive staff, when needed and reliable service.
Gas does not smell like other companies we’ve had.
Deliveries were quiet and respectful.
During the recent winter storms, both snow and ice storms, I was able to get a rep on the phone to order propane. My wait time was an hour on hold, not through any fault of Freeman, but due to high call volume. The rep was very kind and courteous with Superior (Freeman), despite having back to back calls coming at her non-stop. It took a couple weeks for delivery, but I was not in critical need and stated such when I ordered. Kudos to them for literally weathering the storm(s) and getting needed supplies to so many customers.
Very pleasant staff working hard to make sure customers get propane under challenging circumstances
Nice and friendly 😊
They’re prompt most of the time when we call for a tank refill as we are not on watchdog service.
My tank is 3.6 miles off pavement. I do not use a significant amount of LP. I've only been serviced four times in the last six years. And still, you are willing to do business with me.
Everyone was very helpful and very pleasant
I like the auto fill option, however, I thought it would wait till the tank was closer to empty. I only needed 31 gallons. Hate they had to make a trip for that.
Friendly and respectful
You have great staff working in the Blairsville office! Always friendly and helpful! Stay competitive with pricing and your staff will grow your business in Union, Towns and other counties here in Ga.
Excellent communication and service!
First of all, I can’t say enough good things. Jerry, who delivered our propane was so nice and professional. He is a breath of fresh air and so positive and kind even though I know how busy all of your staff has been. Randy, who is a manager, has always been so kind and helpful, as well. I had worked with him during the RB’s Gas days. When I reach out, he always answers any questions.
A great experience with your company.
Thank you!
Great customer service
The delivery guy's have been great and the people at the store
All Good 👍
I’m extremely happy with the customer service since it became Superior. Specifically, Kay, who worked extra hard to get my bill adjusted when I was billed for an emergency call by accident.
She really went to bat for me. And her supervisor, whom I did not speak with directly, must’ve been very understanding of my situation because she/he did reverse the emergency charge.
I’m truly so grateful. Thank you for actually helping and being human.
Always friendly and reliable service!
Personal service
Very relatable and efficient
I like the automatic fillings, it is one less thing I have to keep up with.
Fast friendly service.
The service provider was on time, polite and efficient. He repaired, restarted and set up a new remote for our fireplace. He took his time explaining how to use the remote and cleaned up when he was finished.
Online monitoring of Propane in the tank supporting our home. Responding when it gets too low.
Services have improve over the last few monhs. Quick rsponse when needed.
grat service peoplr very friendly!!
Quick
Great service from field reps