Customer Testimonials
Great response time. Ability to monitor and adjust gas usage. Great staff from office to delivery drivers. Couldn't ask for better service/staff!
Always here when I need them
Prompt service
Very responsive and helpful customer service
Dependability, easy to reach.
i like the always full policy that you keep the tank full without me having to run out first.
Prompt and friendly service
Good customer service. Always helpful when I call and responsive to requests to refill
You are a man of ur word and you work with the unfortunately thanks
Good seems a little slower than when owned by Freeman.
Always comes and check our tank.
Service personnel address questions and respond promptly. Pricing is usually competitive. Longtime customer to what was a local company now a major fuel supplier.
They watch tank so I don’t have to
Delivery drivers are excellent. Automated phone system leaves a bit to be desired.
Maria was very helpful and knowledgeable about all of our needs. She was able to help us in a timely manner as well!!
Very happy with the service I have always received.
Had really good service from the tank install and hookup to the generator as well as refilling.
Ordered right before Ice Storm Fern. Was able to order online when phones were backed up and received my fill upon a few days. Reasonable response in a high demand situation.
Personal interaction with the employees and quick responsive service
The man who you sent to fill our tank was very courteous. and efficient.
Great Service’
Love the new monitoring system. No need to call for a refill. Appreciate the notification of pending refill
Everyone from the associate on the phone to the delivery drivers is always so kind and friendly and helpful. Thank you for always looking out for me and my family and ensuring we are safe and have propane!
Service was great
Timely delivery
Melissa Springer (office manager) is always available to answer any question I have and she has ensured propane delivery when needed.
Only observation is customers should have a local number to call as the automatic system is hopeless.
The delivery driver(s) we had since joining Lumber River Propane have been amazing !!
It's a tough job and they been working in bitterly cold weather for the last 2 weeks
Thank you!!!
I was almost out because my fault. They came next day. Outside temp in 25-35 Been with them 25 years and always happy except for price which is pretty much the same everywhere
Customer service is amazing and on point!
Fast than expected. Very friendly driver.