- Phone: (859) 263-5020
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Customer Testimonials
Love the Hyundai line, best staff around! Helpful, friendly and not pushy. Great warranty and service
Kelvin answered any questions that I askedhe is a awesome salesperson
Have some of the best autos in the USA. Also there sales staff is very knowledgeable and professional
I worked with Daryl and purchased a 2019 Hyundai Tuscon, which unfortunately ended up having some serious issues that all of us were unaware of. Daryl was prompt about responsing to my calls and texts, and getting the vehicle back into the service department. He provided me with a different vehicle to drive temporarily while mine was being worked on. Unfortunately, it was an issue that wasn't able to be fixed. So Daryl and Zack worked with me to make it possible to trade the Tuscon back in and pay off the loan. I ended up driving away with a 2024 Hyundai Elantra.
It was frustrating to have such a bad experience with the first vehicle, but those guys made it right, and were there with me to help every step of the way until I ended up with something reliable.
Overall, I had a great experience at Don Franklin, and would recommend this dealership to anyone.
Salesman was very professional and courteous answered my questions and followed up as promised.
The service advisor Alexis was great.
THE PROFESSIONALISM IS AWAYS TOP TIER. YOUR VEHICLE IS INSPECTED AND YOU RECEIVE A CALL BEFORE ANYTHING OTHER THAN WHAT YOU HAVE REQUESTED TO BE DONE IS. ESITMATES GIVEN PRIOR TO ANY MAJOR REPAIR.
Very good service.
Very Professional and courtesy
Fast service
Work accomplished as requested
Just easy to deal with and friendly
Loved the service and Kelvin was very patient.
Ease of dropping off the Car.
Dave was very efficient and helpful when trading in my vehicle and made the process so fast and easy. I received top dollar for my trade in and there was no hassle and price negotiation was fair and easy!
Jeff in sales was absolutely amazing!
My experience has been very satisfactory. I like that you provide a courtesy car for customers who have service issues. Please continue to provide that service. Also I would like to recommend Alexis (I believe that's her name.) at the Lexington, KY site. During my last visit, she was efficient, friendly, and accommodating. Sharon Childs
Good quality. Fast and friendly service.
Super easy and very courteous! Thank you David Atkinson for your help!!
The paying process was very pleasant back in 2022 and every time I have used the service center has been great for oil changes & tire rotation.
Service is always great.
We had a great car buying experience
The staff was friendly and knowledgeable
The selection of cars was excellent
Always professional and thorough. They never are pushy but they are honest in recommending only the services you need. They listen to our concerns with respect. I have and will continue to use and recommend Don Franklin.
It's decent
Ty Cobb is probably the best salesman I have ever had to deal with. I will buy off of him from now on.
The people were very nice and helpful, never pushy.
My sales guy Zack was amazing I would recommend this place to everyone they are very nice and everyone was very friendly the finance guy was even really nice
Almost every time prices have been somewhat below, or sometimes far below expected. Service is usually very fast. I have actually recommended you to people.
The sales experience. Very straightforward and honest.
They are very friendly knowledgeable.