Customer Testimonials

Great customer service! I would highly recommend Don Franklin!

I’m very happy with my new 2023 Tucson. Bryan is great!

Staff are very friendly. Just wish the car wash would work.

Honesty and professional staff.

Our family is basically a Hyundai family. It started with my mother in 2001. She purchased a Hyundai Accent GL. After her death in 2009 I drove it until I passed it to my oldest daughter. To make a long story short I was well pleased with the service and reliability of the Hyundai brand. So now my oldest daughter has her own Hyundai , my youngest daughter has a Santa Fe, my wife and I have a Santa Fe, and we talked her Uncle into purchasing a Hyundai. So basically we are well pleased with the service and reliability of the Hyundai brand.

Everyone was very friendly and supportive. I just purchased a NEW G70 Genesis and the process was well managed and Dave Sharpe made it a very pleasant experience by preparing in advance much of the required paperwork. There were No surprises as we reviewed the Closing Statement. No last-minute add-ons or other items we had not previously discussed. All of these factors together makes Don Franklin and their personnel truly outstanding.

Prompt services. Friendly and professional service men. And good listening ears when customer is sharing.

Everyone seemed very friendly and a pleasant place to work in contrast to some dealerships .Kelvin was a pleasure to do business with and would buy there again.

kelvin

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Good service

Ralph was great. Very nice and kept me updated on what my car needed!

Competence

Courteous and professionalism.

I was impressed with salesman Jeff York in buying my new Hyundai elantra,he was very knowledgeable of explaining all details of the car and the processing of the agreement. This was 7th Hyundai Elantra I have purchased in last 20 years. Wouldn't drive anything else.

Our sales person was very helpful.
That would be Kelvin Lucas.

After using a different dealership for service and consistently being let down, I gladly made the switch to Don Franklin. They go above and beyond every time! I'm always satisfied with work completed, the level of communication, and their friendliness! Will make the drive every time to go to them!

Prompt

I recently bought a Hyundai Tucson Hybrid. It is undoubtedly the nicest vehicle I have ever owned. Also, the personnel who work at Don Franklin are very professional and customer oriented. My sales representative was Jamal Wagner. He was very professional, polite, helpful, and never once pressured me into a decision. He was answered all of my questions and was very patient. He made my buying experience very pleasant. He has also been available since my purchase to answer any questions I might have. I would also like to thank Mike in the finance office for expediting my loan quicker than I have ever experienced before. Mike was also very polite and professional. Overall, I had the best car buying experience I have ever had and would recommend Don Franklin to all of my family and friends.

Punctual and great at explaining things

Quick and friendly staff

They give me text updates of the status. Washed my car when they returned it.

Very efficient, friendly staff and reasonable prices..

Service department was courteous, Time, conscientious and effective in getting our service needs taken care of

Kanon was a very nice, and professional employee of yours. Very smart, very helpful.

Responsive. Not pushy. Knowledgeable. Professional.

To date and thru the purchase process Darryl Bond has been helpful and informative, only had vehicle for four days so difficult to give much definitive information.

I have already filled out this request but did not finish it because of privacy

Courteous staff

Courteous and knowledgeable service staff!

Very pleased with service advisor Alexis accommodating my schedule while accomplishing service recalls and routine maintenance. Thank you.