Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 31, 2023 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Be alive today is a lot of car for the money and my salesperson was super.

Report a concern   July 29, 2023 — Rated 10 out of 10 by Hailee Eades Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dave kept pulling the car I’ve been wanting from other dealerships to make sure you all had it in stock when I came. I finally was able to go and get it and he already had everything ready to go, had all my information all I had to do was sign. I love my car and I’m so thankful to get an Elantra again.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Michael McNeely Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

CJ Bush did an outstanding job searching for the right car for my daughter. He sent me options for about 3 weeks before we found the best car for our needs. CJ made the buying process very painless. His professionalism was clearly an extension of personality of this dealership.

Report a concern   July 20, 2023 — Rated 10 out of 10 by T.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was easy to deal with and worked with me to get the vehicle I wanted at a fair price and rate.

Report a concern   July 12, 2023 — Rated 10 out of 10 by L.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Trevor was very informative. The process was smooth and simple

Report a concern   July 12, 2023 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely

Report a concern   July 12, 2023 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

People are nice and informative and you don't have pushy salesmen can't stand that.

Report a concern   July 12, 2023 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I appreciate Chris' help in getting my camera fixed and keeping communication high in foxing the problem.

Report a concern   July 7, 2023 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good pricing and equipment and warranty.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Ernestine Northcutt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice people and very helpful

Report a concern   July 6, 2023 — Rated 10 out of 10 by Michael Thomas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service was 100% Shannon Jones was absolutely the very best to deal with so polite and professional. I would recommend him to anyone wanting to sale there car A++++++

Report a concern   July 6, 2023 — Rated 10 out of 10 by C.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and nice and took very good care of me

Report a concern   July 6, 2023 — Rated 10 out of 10 by M.J.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Catarina was my main contact person when I first reached out to Genesis off Lexington re: a GV70. She answered all of my questions. She is very caring and competent.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Evelyn Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Never a long wait and always done to perfection. The employees are very pleasant!

Report a concern   July 6, 2023 — Rated 10 out of 10 by Shannon Biller Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They always give the very best service.

Report a concern   July 6, 2023 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice folks to work with

Report a concern   July 6, 2023 — Rated 9 out of 10 by M.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were courteous and pleasant while I waited for the service to be done. As far as I know they did a good job!!

Report a concern   July 6, 2023 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good customer service!

Report a concern   July 5, 2023 — Rated 10 out of 10 by Lisa Vonhalle Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Easy deal, nice sales team. Pretty quick!

Report a concern   July 5, 2023 — Rated 10 out of 10 by Katie Parker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff was very friendly and helpful. They were also quick to return calls and emails.

Report a concern   July 1, 2023 — Rated 10 out of 10 by Ashley Gordon Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great car for the money. Very good experience with Dave Sharp!

Report a concern   July 1, 2023 — Rated 10 out of 10 by P.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service. No pressure from salesman when trading cars, just very knowledgeable and willing to explain features to help make best decisions for my individual needs. No keeping you in showroom for hours to negotiate. Interested in future business.

Report a concern   July 1, 2023 — Rated 10 out of 10 by S.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They was quick and on time

Report a concern   June 30, 2023 — Rated 10 out of 10 by Stephanie Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love that I had brought a good quality vehicle understand this sounds good to me. What party is thorough honest and assuring that I was in a great product for my money. Also ever since I’ve had a car from Don Franklin the service is always good. I have not had any issues service is always quick and quality. No issues no concerns always an awesome customer service job.

Report a concern   June 30, 2023 — Rated 10 out of 10 by K.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

work is always done as requested and paper work presented for me to keep.

Report a concern   June 30, 2023 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fair prices, on time service. Cares about my car.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Leonard Isaacs Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great experience. Chad was a great salesman. He knew exactly what to do. We appreciate his help and we appreciate the ease of process to purchase our new SUV.

Report a concern   June 29, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

All of the associates are very nice and helpful.

Report a concern   June 29, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

My sales rep was very friendly and helpful

Report a concern   June 29, 2023 — Rated 9 out of 10 by K.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Like our new gv80 and had great service!


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