Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 29, 2023 — Rated 10 out of 10 by Lamarr Wallace Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and professional

Report a concern   June 29, 2023 — Rated 10 out of 10 by Twana Shanklin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

My experience with Don Franklin ‘s Auto was an awesome experience! My salesperson Ms. Lindsay was kept it honest and well informed! She treated me like we had know each other for a long period. I will be referring my family and friends to this dealership! Thank you all once again for your services!

Report a concern   June 29, 2023 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

EVERYTIME, I BRING MY SUV THEY ARE VERY NICE AND FAST

Report a concern   June 28, 2023 — Rated 9 out of 10 by Brenda Gray Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service

Report a concern   June 28, 2023 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice people.

Quick results.

RLD

Report a concern   June 27, 2023 — Rated 10 out of 10 by Deborah Waitkus Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We love the service department in general and Ralph specifically. He is very helpful and keeps us up to date as the cars are being serviced. You have a winner in him!!!

We also always stop by and see our salesman, Jamal Wagner. He sold us our 3 Santa Fe vehicles and his honesty and expertise is evident but most of all is his caring attitude. He wants to do the best thing for us and we rely on him for his valued opinions.

Could not be happier with Don Franklin mainly because of the two above gentlemen.

Thank you very much,

Bob & Debbie Waitkus

P.S. We also love the vehicles!

Report a concern   June 27, 2023 — Rated 10 out of 10 by Kimberly Evans Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service techs were very nice - staff was very polite and helpful when booking the appointment…
Thank you
Kim

Report a concern   June 27, 2023 — Rated 10 out of 10 by Christel Matthews Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very patient, and very diligent on making sure the customer gets what they want. CJ is the bomb.com! He made sure my son was taken care of, And as a parent he kept me in the loop! Thanks again!

Report a concern   June 27, 2023 — Rated 10 out of 10 by W.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my car and all the services offered
By don Franklin

Report a concern   June 27, 2023 — Rated 10 out of 10 by Paul Sprague Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Honesty. Quality.

Report a concern   June 26, 2023 — Rated 10 out of 10 by S.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love the service department because they are courteous and prompt.

Report a concern   June 26, 2023 — Rated 10 out of 10 by Judd Hubbard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

This is my fourth vehicle purchase from Don Franklin. I am treat kind and fairly and it is sincerely appreciated.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Lori Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love getting fast and friendly service from your always helpful staff!

Report a concern   June 24, 2023 — Rated 10 out of 10 by K.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was for a recall item and was completed on time. I would recommend to others.

Report a concern   June 24, 2023 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   June 23, 2023 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your cars are great an the service ( oil changes are done on time )

Report a concern   June 23, 2023 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis is helpful and makes me feel like a valued customer. I also feel as if my car gets professional care and service.

Report a concern   June 23, 2023 — Rated 10 out of 10 by B.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and insightful.

Report a concern   June 22, 2023 — Rated 10 out of 10 by Patsy Hickland Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Their service is always, very respectful and kind. They always explain what they did and give opinions about what if any you need to do next!!! I always take my car there,!!!!!!

Report a concern   June 21, 2023 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

friendly service

Report a concern   June 21, 2023 — Rated 10 out of 10 by Melony Benassi Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They checked many more things on my car than I was expecting. They thoroughly inspected and cleaned my vehicle. Very pleased.

Report a concern   June 21, 2023 — Rated 9 out of 10 by Kathleen Deboer Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

People are friendly and service is good. It's very expensive.

Report a concern   June 21, 2023 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent service and love my new Tuscon

Report a concern   June 20, 2023 — Rated 10 out of 10 by Eddie Miller Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and follow up. Only issue was;
I had the recall work done on the seal belt tensioner. It was, what looked like a messy job cutting plastic pieces etc. Please make a small effort to at least vacuum the cut pieces upon completion. I had to take my car to the car wash and use the vacuum to clean the floor, both front and back. Thank you.

Report a concern   June 20, 2023 — Rated 10 out of 10 by G.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and professional

Report a concern   June 20, 2023 — Rated 9 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time, considerate of customers, clean facilities.

Report a concern   June 20, 2023 — Rated 10 out of 10 by D.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honest and Efficient Service

Report a concern   June 20, 2023 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service and work done early, a great combination!

Report a concern   June 20, 2023 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad Givens was excellent!

Report a concern   June 20, 2023 — Rated 10 out of 10 by Charles Nobles Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I loved the amazing customer service, how friendly everyone was and the ease of purchase.


Privacy Policy