Customer Testimonials

Staff is friendly and easy to work with!!

Ralph Clay, Jr. was a pleasure to work with. I appreciated his commitment as my service advisor.

Great service. Very prompt. Richard Conrad, Misty Roberts, and Michael Chisley are the best at what they do. I live 120 miles away and these local dealerships can’t even come close. Keep up the good work there. I won’t shop anywhere else and recommend Don Franklin to anyone in the market for a new or used vehicle.

Trevor is one of the best sales associates I ever dealt with and I was a finance Mgr for 24 yrs he was very knowledgeable not pushy knew exactly what I needed he knew his product found me exactly what I wanted in 5 minutes and I knew nothing about hyundais and he was very personable most placed hire bodies this was an exceptional experience you need more people like him

The coffee inside the waiting area is great...

They were very friendly and professional.

Great products! Excellent service!

I did. Ot expect to walk out of there with a new car, not only did I but I was able to take home the suv of my dreams!! It was the best service I have ever received. I am grateful to Kanon Bennett for all he and his crew has done for me!! #foreveraclient

I’ve worked with Chad Givens on 3 different occasions and he never disappoints. He gets me in the car that I want every time.

Employees are professional and friendly, and the work done on my car is always done right.

Fast and friendly

Everything

Chis is an exceptional employee. Always smiling and helpful. Very knowledgeable about your cars needs and possible time frame for getting it fixed. Makes having to have worked car worked on a little less stressful. Thank you Chris for all you do.

Misty Roberts is very professional, honest and works hard to find just what we want. She’s the best sales person we have ever had. After a total of seven cars for us and our extended family, she is what keeps us coming back. And of course we love our Hyundia’s!

The vehicle I purchased was exactly what I needed at the best possible price point. The service, especially David, made the process seamless. He quickly guided me to the car that made the most sense for me and my budget. Also, I never felt pressured throughout the entire process which I appreciated a lot.

We had the best sales rep ever! He was not pushy like most sales reps. He didn't hover over us when we were "just looking". Once we decided on the vehicle we were interested in, he went above and beyond! He was extremely down to earth and made us his top priority! He was extremely helpful with all questions for the tucson we purchased and all the way to the financing part. He took the time to come show us how to work/set most of the features that came on this vehicle, before we left the lot. So when training your new reps/salesmen, i would recommend that you let Jeff York, teach them how to treat your potential customers. Mr Jeff York deserves recognition and a raise!!! I will be giving Mr. York's name to others interested in purchasing a new Hyundai.

P.S. loving the new Tucson as well

Service is awesome there. Very helpful. Misty Roberts and Richard Conrad are great assets to this company.

Super fast. No pressure buying experience.

Local, friendly good service.

Great vehicles with great features at a great price! Also, this was the 2nd time we’ve worked with Jamal and he made the entire process very easy and stress free. We will definitely be back to see him in 18 months when our youngest child needs a car. 😊

Knowledgeable salesmen and dedicated, friendly service.

Quality, amenities at great prices. Great salespeople. Thanks to Misty Roberts. She’s the best.

The welcome and how the dealer sales person explain everything to you about the vehicle that you're about to purchase I highly recommend other customers to go to Don Franklin car dealership and ask for Ty Cobb and if he's not there, I believe the experience of other sales person will give you great experience and lead you in the right direction to purchasing a vehicle entry to respect and honor. thank you so much from the dealership to the service department. This is my first experience with you are and may God bless the owners, business and honesty.

Trevor Huber was attentive without being overbearing. He kept me informed during the 3+ month process to order and take delivery of the Genesis GV70. I would be happy to do business with him again.

We were so thankful for the helpful service we received. I chose and purchased a car in just a few hours thanks to sales associate David Sharpe and sales consultant Michael Chisley Jr. And we love our beautiful new car!

Easy and quick. Great people there. Special shout to Lindsay Anderson! Thank you!

Shout out to Jeff York for finding me the best car and working a great deal. Thanks Jeff!

Great service department and courteous employees.

I was very at ease to work with this company and the salesman . There was no pressure and everything when smith.

Very pleasant buying experience. Friendly and knowledgeable people.