Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 30, 2023 — Rated 10 out of 10 by Adora Boaz Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love my new car!!! Jeff York is awesome!!!

Report a concern   May 30, 2023 — Rated 10 out of 10 by V.V.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Was a fast services

Report a concern   May 29, 2023 — Rated 10 out of 10 by F.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my car and I like how convenient it is to schedule a service online instead of dealing with a bunch of different people on the phone and being placed on hold. The people are friendly and helpful. It’s nice how free water and snacks are there for when you’re waiting and have kids. My service was done in a timely manner.

Report a concern   May 29, 2023 — Rated 10 out of 10 by William Beach Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The vehicle inventory is much better than your competition. Also your sales and finance personnel are very personal and professional. They listen better than other dealers to what you want and what you need in your next vehicle!!

Report a concern   May 26, 2023 — Rated 10 out of 10 by R.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The warranty on the drive train is great! Wish the whole vehicle was covered with same warranty. My sales guy, Jeff, was great. Also the free oli changes, we should be able to get that done at the Don Franklin in Corbin, KY. They should be interchangeable at all Don Franklin dealership.

Report a concern   May 26, 2023 — Rated 10 out of 10 by R.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am always amazed with this dealership. It's always spotless. Your employees are so helpful, kind and knowledgeable.

I was so happy that my recall was completed during my inspection, I thought I would have to make another appointment for that, but you just took care of it for me.

Top notch in every catagory.

Report a concern   May 26, 2023 — Rated 10 out of 10 by T.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service, friendly folks.

Report a concern   May 26, 2023 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kelvin was very good

Report a concern   May 26, 2023 — Rated 10 out of 10 by Dennis Dallas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Your sales person was exceptional, extremely knowledgeable of your products, I will buy from Dave

Report a concern   May 25, 2023 — Rated 10 out of 10 by Latasha Hart Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

That he went over everything with me and was very nice about it. I've been with Don Franklin for about 6yrs and always have a nice experience all the time.

Report a concern   May 25, 2023 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I think you all are great, the salesman Kannon was awesome very helpful and showed us everything to the car , I didn’t even have to bring a check stubs which I liked that a lot because it can be difficult if you don’t have a printer, the finance lady was very nice and showed us all the options and gave advice on what she would do, I plan on coming back in the future, with in the next year to do more business with your company.

Report a concern   May 24, 2023 — Rated 9 out of 10 by C.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and always done in a timely manner.

Report a concern   May 24, 2023 — Rated 10 out of 10 by Terry Gaunce Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were very helpful after I had already been to another shop that said they couldn't repair my car . They up front and quoted me a price and 8t never changed . My vehicle was ready earlier than I thought it would be . Thanks to Chris and the staff . Very friendly and customer service was fantastic . Thanks again

Report a concern   May 24, 2023 — Rated 10 out of 10 by J.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was great!
Cookies to boot!

Report a concern   May 24, 2023 — Rated 10 out of 10 by Mike Bellestri Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We love the no BS interactions with the salespeople, we wish they would stick around longer. But the process is as painless as possible. My three year old granddaughter looks forward to coming in and chatting, and everyone there is very kind to her.

Report a concern   May 24, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always friendly, knowledgeable and very professional!

Report a concern   May 24, 2023 — Rated 10 out of 10 by A.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional and efficient service.

Report a concern   May 23, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent customer service. First time buyer with Don Franklin Auto. Good experience.

Report a concern   May 23, 2023 — Rated 10 out of 10 by Jessica Raspen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Thorough and timely service. Had a great experience.

Report a concern   May 23, 2023 — Rated 10 out of 10 by A.E. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great to work with!

Report a concern   May 23, 2023 — Rated 10 out of 10 by P.E. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

David was very friendly, knowledgeable and helpful. I got just the vehicle I wanted! Also, the lady in the business office was great! Awesome experience!

Report a concern   May 22, 2023 — Rated 9 out of 10 by Tom Bolling Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honest folks who do good work at reasonable prices

Report a concern   May 22, 2023 — Rated 10 out of 10 by William Beach Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The professionalism of the Sales and Finance personnel that I worked with. David Sharpe was very good to work with in the Sales department. He listened to what I wanted, what my needs were and what I didn't want in my next vehicle. In a short period of time he delivered a good match to me while I waited. Thanks to Don Franlin Hyundai for having excellent personnel!!

Report a concern   May 22, 2023 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

David was a great salesman and we love our new palisade with the best warranty offered through Don Franklin.

Report a concern   May 22, 2023 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Fast, friendly service.

Report a concern   May 21, 2023 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The friendly and knowledgeable staff

Report a concern   May 19, 2023 — Rated 10 out of 10 by Rene Hales Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to schedule. Courteous and professional staff. Competent service.

Report a concern   May 19, 2023 — Rated 10 out of 10 by G.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The quick service but that waiting room is nice and comfortable.

Report a concern   May 19, 2023 — Rated 10 out of 10 by Peter Hessing Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

As usual prompt efficient service. We so enjoy bringing our car in to Don Franklin. Staff is always friendly and quick. We have taken our car to Don Franklin since we bought it new, wouldn’t take it anywhere else’

Report a concern   May 19, 2023 — Rated 10 out of 10 by John Whalen Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin was excellent; very thorough, friendly, and competent.


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