Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 24, 2021 — Rated 10 out of 10 by J.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The perks that came with buying a Hyundai. Mine has been serviced with Don Franklin. Employees were efficient & courteous.

Thank You Sincerely

First name removed J
Report a concern   October 24, 2021 — Rated 9 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service

Report a concern   October 22, 2021 — Rated 10 out of 10 by Hansford Butler Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

You are a 10 in my book

Report a concern   October 22, 2021 — Rated 10 out of 10 by M.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They always do a good job of servicing my vehicle, even told me once that I didn’t need a requested service. They’re very busy now but I guess that’s typical of what’s going on everywhere, not enough employees post pandemic. It took a while to get in, but I got in and they took care of me as always.
Report a concern   October 22, 2021 — Rated 10 out of 10 by Greg Melnyk Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone I interacted with was friendly and chill. I just got an oil change…the price was very reasonable.

Report a concern   October 22, 2021 — Rated 10 out of 10 by D.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was completed in a timely period and in a professional manner.
Thanks.

Report a concern   October 22, 2021 — Rated 10 out of 10 by Jose Jimenez Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything was plainly incredible

Report a concern   October 21, 2021 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You all's servoce department is on point and have things done in a timely manner.

Report a concern   October 21, 2021 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Errything
Report a concern   October 21, 2021 — Rated 10 out of 10 by Mark Deakins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service! Knowledgeable technicians!

Report a concern   October 21, 2021 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick, friendly, not overwhelming experience
Report a concern   October 21, 2021 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly service
Report a concern   October 21, 2021 — Rated 10 out of 10 by Kathy Hadlock Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin, always friendly and affordable! Great place to shop we are 4 time return customers.
Report a concern   October 20, 2021 — Rated 10 out of 10 by I.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I enjoy the customer service and friendliness of the employees. They answered all my questions and concerns without hesitation.
Report a concern   October 20, 2021 — Rated 10 out of 10 by Janet Grubb Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, low-pressure staff, great service department, and best Hyundai cars ever.
Report a concern   October 19, 2021 — Rated 10 out of 10 by Summer Perry Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service from Bond 007, and he was professional the entire time.
Report a concern   October 19, 2021 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The Hyundai warranty and free oil changes.

Report a concern   October 19, 2021 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent, fast service. Recommended my husband to start brining his Hyundai there for oil changes.
Report a concern   October 19, 2021 — Rated 10 out of 10 by Belinda Adams Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Service was amazing made me so comfortable as a woman buying a car alone

Report a concern   October 19, 2021 — Rated 10 out of 10 by Jacqueline Francis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Have a lot to chose from

Report a concern   October 19, 2021 — Rated 10 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to deal with.
Report a concern   October 19, 2021 — Rated 10 out of 10 by Bonita Scott-Klein Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis is the greatest. She goes over and above to make sure I'm well taken care of. You're fortunate to have her.

Report a concern   October 18, 2021 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They take care of my car
Report a concern   October 18, 2021 — Rated 10 out of 10 by Teri Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly
Report a concern   October 18, 2021 — Rated 10 out of 10 by M.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality products
Friendly service
Sales approach
Report a concern   October 17, 2021 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Keep me informed of progress.
Report a concern   October 15, 2021 — Rated 10 out of 10 by Brittany Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very efficient and even washed my car after my oil change.

Report a concern   October 15, 2021 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always very helpful & professional in providing services needed.
Report a concern   October 15, 2021 — Rated 10 out of 10 by E.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your friendly team work well together. They appeared to support each other by trying service their guest.
They appear to be really hard working and diligently tried to get me back on the road as quickly as possible.

Report a concern   October 15, 2021 — Rated 10 out of 10 by Sara Harvey Living Trust Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your service department is very efficient and keeps me posted on my vehicle when it’s in for service. This is my fourth Hyundai Tucson!

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