- Phone: (859) 263-5020
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Customer Testimonials
no complaints - have always had good service in the past and will continue to utilize Don Franklin as needed in the future.
Misty Roberts, once again goes above and beyond. I have purchased 4 cars from her and now my nephew joins the group! If you want someone that will go to bat for you, go see Misty Roberts!!
Very friendly, helpful staff. They had exactly what we were looking for.
Friendly service great warranty
They have some great associates. Dawn Dotson was wonderful. Very friendly and knowledgeable. Even got me hooked up with an insurance agent saving me $75 a month. Would definitely recommend her to anyone looking to purchase a new ride. She is very straightforward.
Incredibly friendly and helpful staff that listen to what you want and need!
Excellent customer service where staff seems to care about clients.
Richard and Misty went above and beyond to help us purchase our Palisade. It was by far the best experience I’ve ever had at a car dealership.
The brand,styling ,hybrid and the fact that it is a korean manufacture
They always take care of us in the end
Everything
Good attention and excellent service
GOOD JOB
Good vehicles and timely service.
Love Kanon Bennett! He was sooo nice & understanding!
Fast and on time.
Friendly and Good Service
I appreciate the easy car buying experience and excellent customer service from the service department.
Ty was great! Very personable, patient, and it actually meant a lot that he wore a mask. He saw I was wearing one, so he grabbed one too before we even got to the car. I don't make a big deal over it to other people, but to be blunt, I walked away from another dealership over it. If a salesperson can't read someone over something so simple as a mask inside a car during a test drive, it's like a big neon sign that they don't care about you or your business. Kind of went on a tangent there. Long story short, Ty was the best salesperson I've ever dealt with on a car lot. Awesome guy.
Great selection of vehicles and customer centric staffing.
Dealership was a fun atmosphere and Dawn was AWESOME the staff were so helpful and made this a smooth transition into a new car and out of my lease
Very friendly and good service
Service personnel are always informative as to what is being done and the cost of parts and services.
Internet/friend
Great buying experience and friendly staff.
Great service from Darryl Bond!
Very helpful and very good experience for buying my first new vehicle in a long time
I love this Dealership.
The helpfulness of the person who took my application.
The whole team I dealt with was absolutely amazing. Michael however, was exceptionally phenomenal. I’ve never experienced service like I did here.