Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 17, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

GOOD OK
Report a concern   March 16, 2022 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service, very thorough

Report a concern   March 16, 2022 — Rated 9 out of 10 by G.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Still driving my 2012 Sonata hybrid that I bought there. Like the hybrid warranty.
Report a concern   March 16, 2022 — Rated 10 out of 10 by L.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good selection of various models and trim packages, great service from the sales and finance individuals. Best car buying experience I have had! Recommending your dealership to all of my friends.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Keshia Newell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly
Report a concern   March 16, 2022 — Rated 10 out of 10 by Stephanie Jones Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Able to schedule online. And quick response to questions.

Report a concern   March 14, 2022 — Rated 9 out of 10 by R.O. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kanon did a great job!
Report a concern   March 12, 2022 — Rated 10 out of 10 by D.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

A professional job well done.
Report a concern   March 12, 2022 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast friendly service

Report a concern   March 10, 2022 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

i love the service i get from my service advisor alexis holland as they say on tv she is good people.
Report a concern   March 10, 2022 — Rated 10 out of 10 by M.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very friendly and eager to do a good job. Also, they try to make your experience
a satisfactory one.
Report a concern   March 10, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service department with great customer service. Extremely friendly, knowledgeable, and helpful!

Report a concern   March 9, 2022 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service advisor excellent. Answered all my questions.

Report a concern   March 9, 2022 — Rated 10 out of 10 by C.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great dealership fantastic salesman
Report a concern   March 9, 2022 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice people
Quick service

Report a concern   March 9, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your people are great
Report a concern   March 8, 2022 — Rated 10 out of 10 by S.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great services 👍🏻
Report a concern   March 8, 2022 — Rated 9 out of 10 by Joseph Zieverink Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast service friendly did ask service man to replace lug nuts on my rims and they did not do that
Report a concern   March 8, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love the Palisade that I purchased for my wife so much that I'm considering getting rid of my Silverado and purchasing another Palisade for myself. Its a great travel vehicle and has made the trips to NY and Chicago more pleasant for us.

Had vehicle serviced last two visits outstanding.

Your sales crew wasn't using pressure tactics when looking at vehicles.

I've been driving GMC, Chevrolet and Pontiacs my entire life, and recently bought this Palisade with no regrets... my whole opinion of vehicles and quality of them has shifted.

Report a concern   March 7, 2022 — Rated 9 out of 10 by J.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good customer service

Report a concern   March 7, 2022 — Rated 10 out of 10 by David Wills Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great salesperson and made everything easy to lease a vehicle

Report a concern   March 6, 2022 — Rated 10 out of 10 by Janis Singleton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I recently took my Hyundai 2021 Kona in for service advised from Technician, efficient and out in a matter of minutes. Thank you Don Franklin Hyundai of Lexington
Report a concern   March 5, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good sells reps

Report a concern   March 5, 2022 — Rated 10 out of 10 by Andrew Booth Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service. Up front team members.

Report a concern   March 5, 2022 — Rated 10 out of 10 by V.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like my Tucson. I appreciate that the service department keeps it in good shap.

Report a concern   March 5, 2022 — Rated 10 out of 10 by Elaine Edwards Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

From the buying process to my first service appointment, everyone has been great!
Report a concern   March 4, 2022 — Rated 10 out of 10 by Nicol Penman Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great people and willing to help no matter what . I recommend Don Franklin to anyone who wants to buy a car

Report a concern   March 4, 2022 — Rated 9 out of 10 by R.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was fast.
Report a concern   March 4, 2022 — Rated 10 out of 10 by Ryan Bates Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very good service, very friendly, huge selection.

Report a concern   March 4, 2022 — Rated 10 out of 10 by Brendon Shanks Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff, understandable and explains in good detail

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