- Phone: (859) 263-5020
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Customer Testimonials
Always do good work-very professional.
Friendly and helpful staff. Chris and check in and check out guy and girl helpful also.
The draw back is it takes awhile to get in for service.
Someone did get oil on a small area on drivers car seat. As soon as I pointed it out it was taken over to detailing to get the oil off the seat right away. When brought back to service area a girl offered to put plastic over the seat so my clothes would not get wet.
Appreciate all their help.
Thank you.
Quick and pleasant service. Keep up the great work.
J.S.
My vehicle is always taken back at the scheduled time and the pricing is always good.
I was desperate to get my new tires on and Ralph was especially nice and squeezed me in
My salesman, Darryl Bond, was friendly, listened to me, and did not pressure me in any way. He was very professional. He made this process stress free.
007 is an amazing salesmen and person! He made the process for me and my wife so easy to do! Highly recommend Darryl and the entire Don Franklin Auto Mall!!
Very prompt and courteous service
Knowledge, great customer service, amazing service department. Good facility with friendly staff
professional and friendly staff
The finical young may who I signed paperwork with was outstanding and very personal. The young lady who took time out to explain the features was great.
Great job
Thank you
Dawn is fantastic! She worked real hard to explain everythung through out the whole process. She even went over all of the car's different smart functions and helped me setup the bluelink.
The young gentleman that took my car in was absolutely awesome
Prompt Courteous Service
The staff at the service center was excellent. Everyone I encountered was friendly and helpful. My car was done in a timely manner and charges were clear.
I like how quickly your mechanics get my car repaired.
Great warranty and terrific service
Great service, Kannon did a great job helping me getting a car with a bad credit!!
Excellent Customer service, my family has purchased 3 new vehicles from the Lexington location since 2020.
Love the new Santa Cruz and my sales experience when I purchased it. Thanks
Have always received good service there. Work done timely and correctly.
Very friendly staff
I am forever impressed by the care I ALWAYS receive from you and that wonderful staff. ALWAYS EFFICIENT ALWAYS COURTEOUS AND ALWAYS HELPFUL..Thank you soooooooooooooooooo much. Marian Moore Sims
The entire staff at Don Franklin was very professional. Misty Roberts goes above and beyond to ensure your satisfaction with your vehicle purchase.
Everyone was friendly and helpful
Prompt efficient service. Attention to details. Friendly knowledgeable staff. Wide choice of automobiles.
There always trying to help me getting the best deal
Great friendly service.
Every thing is good