Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 20, 2022 — Rated 10 out of 10 by Jason Hill Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great purchase, no pressure. Go see Jamal, he was so easy to work with.

Report a concern   March 19, 2022 — Rated 10 out of 10 by E.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Spraying/washing off the car after our routine oil change! Thank you so much!

Report a concern   March 19, 2022 — Rated 10 out of 10 by Leonard Demoraville Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were actually prepared and provided. I had previously taken a day off work, driven and hour to Gates Hyundai, and waited for 45 minutes to find out that they didn't have the part for the recall - the sole purpose of the appointment. With your service, you wouldn't even book the appointment until you had the part, I drove just as long, but you were ready and I was out the door in less time with the service actually completed. It was so simple and everyone from the scheduler, to the parts guy, to the service guy were friendly and helpful.

Report a concern   March 19, 2022 — Rated 10 out of 10 by Frank Endewardt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and courteous. Helpful and knowledgeable. I’m very pleased

Report a concern   March 19, 2022 — Rated 10 out of 10 by Mark Deakins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Scheduling with Kyle has always been great. Friendly, courteous and takes care of my Azera as if it were his own.

Knowledgeable technicians who go above and beyond to make sure service is complete!!!

Report a concern   March 19, 2022 — Rated 10 out of 10 by Ardis Kyner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

the service is great . they always get me in when i have a small emergency with my car. i really appreciate this.

Report a concern   March 17, 2022 — Rated 10 out of 10 by Robert Richardson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   March 17, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

GOOD OK

Report a concern   March 16, 2022 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service, very thorough

Report a concern   March 16, 2022 — Rated 9 out of 10 by G.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Still driving my 2012 Sonata hybrid that I bought there. Like the hybrid warranty.

Report a concern   March 16, 2022 — Rated 10 out of 10 by L.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good selection of various models and trim packages, great service from the sales and finance individuals. Best car buying experience I have had! Recommending your dealership to all of my friends.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Keshia Newell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 16, 2022 — Rated 10 out of 10 by Stephanie Jones Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Able to schedule online. And quick response to questions.

Report a concern   March 14, 2022 — Rated 9 out of 10 by R.O. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kanon did a great job!

Report a concern   March 12, 2022 — Rated 10 out of 10 by D.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

A professional job well done.

Report a concern   March 12, 2022 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast friendly service

Report a concern   March 10, 2022 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

i love the service i get from my service advisor alexis holland as they say on tv she is good people.

Report a concern   March 10, 2022 — Rated 10 out of 10 by M.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very friendly and eager to do a good job. Also, they try to make your experience
a satisfactory one.

Report a concern   March 10, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service department with great customer service. Extremely friendly, knowledgeable, and helpful!

Report a concern   March 9, 2022 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service advisor excellent. Answered all my questions.

Report a concern   March 9, 2022 — Rated 10 out of 10 by C.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great dealership fantastic salesman

Report a concern   March 9, 2022 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice people
Quick service

Report a concern   March 9, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your people are great

Report a concern   March 8, 2022 — Rated 10 out of 10 by S.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great services 👍🏻

Report a concern   March 8, 2022 — Rated 9 out of 10 by Joseph Zieverink Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast service friendly did ask service man to replace lug nuts on my rims and they did not do that

Report a concern   March 8, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love the Palisade that I purchased for my wife so much that I'm considering getting rid of my Silverado and purchasing another Palisade for myself. Its a great travel vehicle and has made the trips to NY and Chicago more pleasant for us.

Had vehicle serviced last two visits outstanding.

Your sales crew wasn't using pressure tactics when looking at vehicles.

I've been driving GMC, Chevrolet and Pontiacs my entire life, and recently bought this Palisade with no regrets... my whole opinion of vehicles and quality of them has shifted.

Report a concern   March 7, 2022 — Rated 9 out of 10 by J.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good customer service

Report a concern   March 7, 2022 — Rated 10 out of 10 by David Wills Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great salesperson and made everything easy to lease a vehicle

Report a concern   March 6, 2022 — Rated 10 out of 10 by Janis Singleton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I recently took my Hyundai 2021 Kona in for service advised from Technician, efficient and out in a matter of minutes. Thank you Don Franklin Hyundai of Lexington

Report a concern   March 5, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good sells reps


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