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Customer Testimonials
I like my Tucson. I appreciate that the service department keeps it in good shap.
From the buying process to my first service appointment, everyone has been great!
Great people and willing to help no matter what . I recommend Don Franklin to anyone who wants to buy a car
Service was fast.
Very good service, very friendly, huge selection.
Friendly staff, understandable and explains in good detail
Alexis Holland, Service Advisor is very helpful. She answers all my questions.
Your dealership was great and your salesman was great I'm glad my daughter chose your dealership for her 1st purchase of a vehicle
Straightforward and easy trade-in and purchasing process. No pressure and very helpful team of people.
Prompt service and friendly employees.
Absolutely love the sales staff, always so helpful and courteous! The service team is top knotch and always works to make sure we are taken care of.
Fast and good service
The personal , trusted service that we received from our salesman is what sold the car for us. Chad Givens sold us our first car and it was good to us so we came back!
Quick service
Quick and efficient
Our sales person was very nice really worked for us . But my husband just thought payments was to high. It wasn’t the Dawn’s fault it’s just my husband.
I was very happy with the buying process. Kanon Bennett was a great salesperson and dealing with him was a pleasure. He made the whole process easy.
Loved, the no pressure salesmen! I didn't feel like I had to purchase something but I did and I'm so Happy
Sales people are very friendly and helpful. We have had Hyundias in the past and have been very pleased with them. Jamel and Dawn are the best.
Good customer service
Love Kyle
Disappointed there was no coffee water or snacks while you wait and Covid is not a good excuse
They gave me a loaner car! And service was fast once they got the part.
I appreciate being able to schedule service appointments online, and I like the timely reminder emails/texts. The service advisor I work with, Alexa, is professional and knowledgeable, and she makes me feel as if she truly cares about my vehicle. The service/repairs have been completed quickly and professionally. I’m very pleased to be a Don Franklin customer and to have my Tucson serviced there.
Quick service and attentive as soon as i got there!
Very nice people to deal with Mr Chad Givens is a Top Notch Salesman went above and beyond to give us the Best Deal Possible We will Always Trust Don Franklin With all our Automotive Needs Sincerely James And Jeanine
Dawn was very helpful and made buying a car a pleasant event.
Dawn is great! Very knowledgeable and professional! Listens and is not pushy. Very personable.
Honest, upfront, well-informed customer service, efficient mechanic work, no price gouging
I've been to dealerships where they completely ignore me or constantly bother me. I liked the friendly service. It was just right. Not too much and not too little.
Great service. Up front team members.