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Customer Testimonials
Everybody is so helpful.
Great service!
Very responsive and knowledgeable service department.
Excellent service advisors: Kyle and Chris!!
quick and efficient
polite and friendly
Great place!!!!
Very professional and explained things in a manner I could understand
Very quick and good service.
Sales associates, Chad and Michael from the Don Franklin, Richmond Road Lexington Ky., were professional, courteous and easy to work with!
Thank you for your service
Dana
everyone was spot on great as always.
You do what you say you are going to do, and I can absolutely depend on that!
Good customer service at the service department
Service is excellent. Scheduling is easy.
Chad Givens was extremely friendly, got me approved . Had me in and out in no time . Everyone in there was nice. They do everything they can to meet your standards and make sure you are happy . I will definitely be telling all my family and friends about this place and this will be the ONLY place I buy my future vehicles from . They certainly exceeded my expectations! Very well pleased !
The quality of work done by the technicians and the warm greeting extended by service personnel
Kanon was fantastic. We knew what we wanted and needed and he made it happen. Can’t wait for the car to arrive! Thank you guys so much!
Kelvin was awesome. He got us into a car we loved and got the perfect deal for us.
Ty was so helpful and kind when I was trading in my car. He got it done very quickly and I love my new car!
Easy to schedule service and very courteous employees!
This was the easiest process I’ve ever gone through buying a car. From choosing our vehicle over the phone to seeing it in person and actually buying, the process was so quick and smooth. Sometimes the finance portion of buying a car takes so long and you feel so pressured to buy into all these other things that it’s something to dread, but it was very quick and painless and Don Franklin!
This is my 4th purchase from Don Franklin. Ty Cobb and Shannon Jones are the best!
Quick and friendly, very organized and professional!
Great selection with no pressure to purchase immediately, This is our 4th purchase from Don Franklin and we have sent several others to the dealership as well. We worked with Ty Cobb and Shannon Jones who made the car purchase experience very easy.
We love our Hyundai. Sales people are nice if you know your stuff you will have a pleasant experience. Reasonable trade in price.
I liked everything they did for us this week. Got us into a XRT Santa Fe for the same price as another dealer was trying to get a SEL for. This was our 4th Hyundai from them and will continue to come back.
We like the salesman, Ty Cobb. He’s long on patience with us, considering we keep changing oir minds about what we want. He’s a good guy!
Very quick service. Thanks for the car wash! We did not expect that.
Gary & Jo
It's easy to make an appointment online, and the service people I've talked with are really nice and helpful.
Service was great
The salesman that help me was Kanon Bennett and I have been in sakes and marjeting for over 45 years and he is one of the best