Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 21, 2022 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very efficient, and personnel were very pleasant to deal with.

Report a concern   April 21, 2022 — Rated 10 out of 10 by Frances Wilson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous prompt service

Report a concern   April 20, 2022 — Rated 10 out of 10 by Darcie Bruner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is always nice and they get me in-and-out very quickly

Report a concern   April 20, 2022 — Rated 9 out of 10 by B.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

There was a delay in communications with salesman a couple of times but he was very nice and I felt he did his job well. In the fiance department there is a issue I'm waiting to resolve until he's back in office. I wish there was more information on the additional add-ons that are available like the appearance enhancement packages for your vehicle. Overall there has been a few hiccups but my experience has been good.

Report a concern   April 20, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication and easy to work with.

Report a concern   April 20, 2022 — Rated 10 out of 10 by Casey Mitchell Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kelvin really worked with me to get lower payments on a vehicle that fits my needs. He was super diligent about finding something perfect for my family within my budget that also still qualified for the 15 year/500000 mile drive track warranty. I am thrilled about my new vehicle and definitely will be back for future purchases. Ask for Kelvin if you want someone you can trust to help you find what you need. Thank you again!

Report a concern   April 20, 2022 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Sales and service very professional

Report a concern   April 18, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone I interacted with was warm, welcoming, and easy to communicate with. I had a great experience working with Michael in the financing process. As someone financing a car for the first time, he was patient with all of my questions and I never felt pressured into making decisions that I wasn't 100% comfortable with.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Candie McMaine Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service in a timely manner.

Report a concern   April 16, 2022 — Rated 10 out of 10 by O.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quick response time and availability and flexibility of our salesman

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The concierge service in my GV80 has been 5 star service!

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

So far I am loving my New car and the entire staff was excellent to work with. They were very nice and went above and beyond to get us the absolute best deal.

Report a concern   April 15, 2022 — Rated 10 out of 10 by Milton Minor Jr Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly staff who treat the customer with the utmost care and respect!

Report a concern   April 15, 2022 — Rated 10 out of 10 by Julie Brown Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Michael and Dario were very helpful and made leasing a vehicle effortless

Report a concern   April 15, 2022 — Rated 10 out of 10 by Tom Kidwell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff and always easy to work with

Report a concern   April 15, 2022 — Rated 10 out of 10 by Matthew Clark Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My Sonata is awesome! Love to drive this vehicle every chance I can get. Everytime I bring it in to be serviced, the Don Franklin employees are very professional and treat customers with respect an in a friendly manner. I have and will continue to recommend Don Franklin to my friends and family.

Report a concern   April 14, 2022 — Rated 10 out of 10 by Eric Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was outstanding

Report a concern   April 14, 2022 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very prompt today. He helped me get Pandora t come through my car speakers.

Report a concern   April 14, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick turn around time. Friendly service

Report a concern   April 13, 2022 — Rated 10 out of 10 by Morgan Henry Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Mark made the entire process quick and easy! Everyone was friendly and helpful as can be

Report a concern   April 13, 2022 — Rated 10 out of 10 by Shelley Crouch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We are always meet with a smiling face and understanding knowledge. They are always looking out for the best in your vehicle and is always on time with your service.

Report a concern   April 13, 2022 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service done in timely manner and notify if found anything unexpected so can be fixed in one appointment.

Report a concern   April 13, 2022 — Rated 10 out of 10 by W.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality products at fair market prices. And a free hat.

Report a concern   April 12, 2022 — Rated 10 out of 10 by Sara Arnold Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

As always, Don Franklin service is outstanding. Just bought a new 2022 Hyundai Sonata and Marc Franko was an excellent Sales Person. Everyone was professional and my experience was outstanding.

Report a concern   April 12, 2022 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is kind and friendly and I can get what I need

Report a concern   April 11, 2022 — Rated 10 out of 10 by E.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Customer service is super. Never a problem with any vehicle I've purchased or leased.

Report a concern   April 11, 2022 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jeff did a great job with us. He was amazing

Report a concern   April 10, 2022 — Rated 10 out of 10 by Brett Brewer Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Ty Cobb was great!

Report a concern   April 10, 2022 — Rated 10 out of 10 by S.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

This is my Third Hyundai vehicle and I have always found them a pleasure to drive and very reliable!

Report a concern   April 10, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was as promised.


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