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Customer Testimonials
Quick service and attentive as soon as i got there!
Very nice people to deal with Mr Chad Givens is a Top Notch Salesman went above and beyond to give us the Best Deal Possible We will Always Trust Don Franklin With all our Automotive Needs Sincerely James And Jeanine
Dawn was very helpful and made buying a car a pleasant event.
Dawn is great! Very knowledgeable and professional! Listens and is not pushy. Very personable.
Honest, upfront, well-informed customer service, efficient mechanic work, no price gouging
I've been to dealerships where they completely ignore me or constantly bother me. I liked the friendly service. It was just right. Not too much and not too little.
Promptness, courteous and ease of scheduling.
Brian was such a pleasure to work with, I purchased the Palisades over the phone and he did everything from send me a walk around video to delivering the vehicle 5 hours away as I'm in Georgia. Any questions or concerns I had were promptly addressed.
Great products, great staff. Completely satisfied.
I love my Hyundai Santa Fe and the service at Don Franklin Hyundai has always been good!
Excellent sales and mostly, I love my new car.
The buying process was super simple and the people were very nice, knowledgeable and helpful.
Everything went well installing our hitch on our new Santa Fe.
Don Franklin was nice, courteous and up front
Michael Chiswell was awesome. He is very personable, informative and made purchasing a vehicle a good experience.
Friendly service, very helpful
Very accommodating, swift and courteous.
Consistently quality service
Me and My Girlfriend had the best experience possible dealing with Chad Givens felt like family from the very moment we walked through the door was treated with courtesy and respect absolutely the best car buying experience we ever had so if you're looking for a new or pre-owned vehicle I suggest Don Franklin Lexington sincerely James Bailey and Jeanine special thanks to Chad Givens
Service has always been good. Even when there were delays, the contact was good.
Everyone was very friendly and helpful. Our sales rep Mike was very helpful, courteous, professional, and provided good customer service. Henry Mathis
great
Fast and friendly!
Everything was great
Informative sales consultants
Everything
Friendly people, easy to do the paperwork and no pressure sales.
Everyone was very helpful, had answers to every question, punctual, kind, hospitable, etc. 10/10.
Quick Service
I appreciate being able to schedule service appointments online, and I like the timely reminder emails/texts. The service advisor I work with, Alexa, is professional and knowledgeable, and she makes me feel as if she truly cares about my vehicle. The service/repairs have been completed quickly and professionally. I’m very pleased to be a Don Franklin customer and to have my Tucson serviced there.