Customer Testimonials

Always willing to try to help many. A very good name.

Very professionally done very efficient and informative courteous Chad was wonderful he explained everything very well even walked me back to my car after it was finished over all a great job I've been very pleased with Don Franklin kia and have and will continue to refer this company to family and friends

Very friendly and knowledgeable sales rep, very efficient and great quality vehicles.

You treat me personally!
I'm not just a number and you truly care about your customers and our cars!

We received a fast regular maintenance on our 2024 vehicle and walked out with another sparkling new 2025 vehicle and had a great experience with the trade in process everyone was of good help.

I've shopped with Don Franklin Kia for a while. I would recommend them to anyone. I've also used the same salesman for all my vehicles. His name is Stan

Good service, very thorough

Everybody from beginning to end has been outstanding. Bobby from Don Franklin ford London who I bought my f150 from to Stan at Don Franklin Kia somerset has been incredible. I’d like to thank them for all the effort they made in putting me in my new Kia carnival

I like your salesman done everything he could and worked hard to get me into a new vehicle. It may not have been what I wanted but I am overall happy with my purchase.

Excellent customer service

How helpful and friendly them employees are.

Great dealership. Had friendly staff and would recommend anyone looking for a new or used vehicle to visit Don Franklin.

On time and efficient and friendly

I like the friendliness of the sales reps and the overall atmosphere of dealership. The dealership had a good variety of new and used vehicles to consider. I also liked the bible verse on the paper floor mat. That made my heart smile.

Dyllan was great to work with!
All the staff was friendly
And very professional!

So far I have had no problems!And they are very friendly and helpful!so we have purchased 3 Kia’s and hope to do more business in the future 😁

Always excellent service!!!

They are great along with customer service

Good price for oil change and service reps are informed

Every visit I have had is always excellent

Kindness and timely service!

Very professional! Did all the work in a reasonable time and washed my car for me!

Went in for a couple of things under warranty. Got us in and out as quick as possible and transported us to shopping to help with the time. Great customer service!

Love my Kia Sportage

The people are very accommodating
The price is comparable
And I feel like you actually care about my opinions
For that, I thank you all

Communication convenience

The friendly service, also the genuine way that car sale are taken care of. The product and the service provided by Don Franklin dealership are second to know one in the business. I have had a car serviced at four different dealerships owned by the Don Franklin family. I was very pleased with my visits to each one that serviced my vehicle. That is why we keep buying from Don Franklin.

I really liked the guy that waited on us. Chad was very professional. He gave us a time when our vehicle would be done but was actually done 1 hr ahead of schedule. I would recommend Don Franklin Kia in Somerset to all my friends and family. Thank you so much!

Safety, warranty, dependability

Nice environment, staff was helpful and attentive!