Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 19, 2024 — Rated 10 out of 10 by James Philpot Don Franklin Somerset KIA Service
What do you like about our products and services?

Seriously a good place to purchase and service a vehicle

Report a concern   October 19, 2024 — Rated 10 out of 10 by A.Y. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional!

Report a concern   October 19, 2024 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy, no hassle business

Report a concern   October 19, 2024 — Rated 10 out of 10 by Wendis Fugate Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very couterous & helpful

Report a concern   October 19, 2024 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenience and value.

Report a concern   October 19, 2024 — Rated 10 out of 10 by R.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional and knowledgable

Report a concern   October 19, 2024 — Rated 10 out of 10 by D.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very satisied with the service and recall repairs. The personnel took care of our needs
and were very professional. We will continue to use the service department for our future
needs.

Report a concern   October 19, 2024 — Rated 10 out of 10 by Dennis Delecki Don Franklin Somerset KIA Service
What do you like about our products and services?

The Staff was nice, the service was completed as they stated it would be. No complants.

I stopped in on 09-24 and they young lady in service and the young man in parts get a new battery for my key fab. Service has pretty much been very good for me.

I bought a used KIA Rio, it was a fast turn around from a trade in KIA took. When I returned to get the trad in inspection, the service took care of the mechanical issues. The sale’s person asked to have the stain on the back headliner looked at. I guess the service department does not clean interior of the car. So unfortunately I am going to have to pay to get it cleaned.
Dennis Delecki

Report a concern   October 18, 2024 — Rated 10 out of 10 by Michael Worley Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent vehicles and great warranty!

Report a concern   October 18, 2024 — Rated 10 out of 10 by D.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The people are very nice and courteous and the work was done in a timely manner.

Report a concern   October 18, 2024 — Rated 10 out of 10 by Angela Tackett Don Franklin Somerset KIA Service
What do you like about our products and services?

value and dependability.

Report a concern   October 18, 2024 — Rated 10 out of 10 by Ricky Wilkie Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is my 1st Kia but I love the look of the car and it drives great. The experience was great and Paul did a good job of pointing out features and there was no pressure to buy the car. After the paperwork was done and everything finalized Paul informed me that he was new at the dealership and I was his first sale. I'm honored to have been his first customer to buy a vehicle. You did a great job Paul!

Report a concern   October 18, 2024 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The staff was very informative and knowledgeable. Our questions were answered and our needs were met . Very pleased.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Douglas Kennedy Don Franklin Somerset KIA Service
What do you like about our products and services?

Very helpful and professional. Answered all my questions

Report a concern   October 17, 2024 — Rated 10 out of 10 by Laura Hardy Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service..top notch staff

Report a concern   October 17, 2024 — Rated 10 out of 10 by E.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality vehicle (2020 Kis Sportage). Friendly and helpful staff. Great service department.

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman and his respect and hospitality

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman and his respect, hospitality

Report a concern   October 17, 2024 — Rated 10 out of 10 by D.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly
Affordable
Knowledgeable

Report a concern   October 17, 2024 — Rated 10 out of 10 by T.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and reliable service

Report a concern   October 17, 2024 — Rated 10 out of 10 by M.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly

Report a concern   October 17, 2024 — Rated 10 out of 10 by V.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and efficient service

Report a concern   October 17, 2024 — Rated 10 out of 10 by S.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courtesy of staff and easy scheduling my appointment

Report a concern   October 17, 2024 — Rated 10 out of 10 by Davey Warren Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast services and friendly staff!

Report a concern   October 17, 2024 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service

Report a concern   October 16, 2024 — Rated 10 out of 10 by L.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Making an appointment is very easy, employees are extremely friendly and they were very accurate with the finish time.

Report a concern   October 16, 2024 — Rated 10 out of 10 by D.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the people that work there

Report a concern   October 16, 2024 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

You have the lasted in stock in vehicles you have a very, very friendly staff and willing to explain everything and always ask if we have any questions. I appreciate Cyndi at Somerset Dealership took such good care of us.

Report a concern   October 16, 2024 — Rated 9 out of 10 by A.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

The employee that was back in the service area was very friendly & courteous. I will have to say that this was the quickest I've ever had oil changed.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Frank Wagers Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice facility, super friendly personnel. My salesman went above and beyond for my business. I’ll be doing business there again.


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