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Customer Testimonials
Everything there most awesome people there service
Great products at a fair price and salesmen are great. The service department is also helpful
Everyone is so helpful and kind.
Always great, and staff is friendly
Very quick and sufficient service. The guys at the service area are always very helpful. I have always thought that getting oil changes from the dealer was way more expensive. I could have been saving $40 extra dollars this whole time.
The waiting area and restroom facilities are always clean and comfortable.
The employees are always very friendly and helpful.
The work on my vehicle is always explained in terms I understand and I am always given the option to do all that needs to be done or hold off on something simple till my budget is more able.
I highly recommend KIA SOMERSET!
Friendly and Always willing to help
They was very nice and friendly
Great service
Quality convenience and friendly service
Well you are always on time with our service oil changes and tire rotation.
I don’t have to wait and they ask what I need done then give their recommendations of what my car needs
They are all very friendly and will do there best to help u anyway they can and when I take it to be serviced they always get me in and out without any hassle
Quick service
Very friendly and helpful.
Having nice employees goes a Long way..an let the person pick the their own vehicle...their are the ones that are liable to pay for it.... Butt my salesman went beyond his Way to help....thank you All!!!an thank my salesman Alec .an thank Don Franklin dealership.
Employees are all very professional and friendly and helpful. Great service work and always go above and beyond. That's why I travel from Louisville to Somerset to get my vehicle oil changed and routine maintenance done. Things are cheaper and better in the country.
Marc Lowe was a fantastic representative of the Kia brand and Don Franklin.
Fast and friendly staff. Explained everything well.
I like that you are so very helpful in letting me know exactly what I need and about how much it would cost me. You all do an awesome job!
Very efficient and prompt on services and very willing to work with the customer on buying a A new auto. Very willing to listen to the customer to see what they want in a new automobile and flexible and working with them.
Friendly
Everything was alright and always straight to let you know what's going on with your vehicle very pleased with everyone and bless y'all and Happy Halloween to you y'all stay safe .
I had an amazing experience from start to finish!!
The associates are friendly and they make the process easy.
I love my KIA Carnival & the service at Somerset is always great!!! Everyone is so friendly & nice to talk to… I highly recommend them if anyone is looking to buy a vehicle..
Brian Abner is amazingly easy to work with & an absolute beast of a salesman!
How simple, easy, and quick the process was.
We would like for the oil change associate s to put the val stems or lug nuts back on the tires when ever they rotate them please. As soon as I left there yesterday my tire went almost flat and my husband had to take the truck to a tire shop and pay 20 dollars to replace the val stem duty your people did not put the cap back on it and your people stated to me the lug nut was missing and u all charged us 3.41 cents to replace the lug nut that your people did not replace last time we had our oil change on my truck.
Everything was great