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Customer Testimonials
I really like the Kia Sportage and it has a great warranty.
Professional courteous very easy to work with George was awesome. We wanted to buy and they wanted to sell before we were able to come to an agreement.
This is the 3rd Kia that I have owned, all purchased at don franklin. They are good quality cars and this one meets all my needs. I highly recommend Cyndi Duncan, sales associate, she was the best I have worked with so far, in meeting all my needs. Very courteous. Would recommend to anyone.
We've purchase 4 vehicles from Don Franklin Kia. Stan is the salesman we always go to. He's awesome!
Friendly associates ready to help.
The friendliness and wait time
I really enjoy the safety features and how comfortable my car is.
My salesman Dani was flat out amazing ! I’d highly recommend her to help anyone I know
Everyone was very helpful and explained everything so I understood it!
Employees, They check with you on problems and give you a choice on what needs to be done.
Stanley was such a help with getting my 2025 Kia soul!! Definitely would return again! He was able to get my payment to where I wanted it at.
The family friendly feel of the way you treated from the time you pull in the lot, to the time you leave. The fact they even call to check in on you after you settle in your car.
Great service.
Very professional and pleasant whenever I bring my vehicle in for service. If I have questions, they take the time to explain it to me.
Clean and very helpful and friendly
Very friendly and helpful
Friendly
A+++++ on all aspects of the service dept.
Very friendly and helpful
Very friendly and quick
It’s quick and efficient. They take good care of my vehicle and keep me up to date though the process.
You got me an appointment fast.
I drove down from Richmond, for that appointment.
Went to lunch, and you called when both cars were done.
In and out in roughly 2 hours, and would of been quicker had I waited in lobby. I finished lunch and picked up cars.
Most efficient service department I have ever had the pleasure of visiting. My previous Kia dealership told me over a month to even get appointment. Needless to say, I am no a Don Franklin Kia customer.
This was my first time using them, and could not be more pleases.
Quick and dependable,friendly staff
Everything!!! The staff is so helpful!!
Friendly staff that keep you informed. No pushy sales gimmicks. Fair price.
Great service and very nice people
Fast and friendly service every time I go.
The entire buying, trading, and ease of scheduling and having maintenance done on my vehicle.
Great service and cars! Made the whole process easy!

We love the entire Kia line! The warranties are second to none! We appreciate the professionalism of our sales person Stanley! This is our second purchase from him and in a few years when we are looking for a new vehicle we will be back to see him! We also love the reputation of the Don Franklin group.