Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   January 28, 2025 — Rated 10 out of 10 by Rebecca Carraway Don Franklin Somerset KIA Sales
What do you like about our products and services?

We love the entire Kia line! The warranties are second to none! We appreciate the professionalism of our sales person Stanley! This is our second purchase from him and in a few years when we are looking for a new vehicle we will be back to see him! We also love the reputation of the Don Franklin group.

Report a concern   January 28, 2025 — Rated 9 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really like the Kia Sportage and it has a great warranty.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Roy Swisher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Professional courteous very easy to work with George was awesome. We wanted to buy and they wanted to sell before we were able to come to an agreement.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Angela Mcfall Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is the 3rd Kia that I have owned, all purchased at don franklin. They are good quality cars and this one meets all my needs. I highly recommend Cyndi Duncan, sales associate, she was the best I have worked with so far, in meeting all my needs. Very courteous. Would recommend to anyone.

Report a concern   January 28, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

We've purchase 4 vehicles from Don Franklin Kia. Stan is the salesman we always go to. He's awesome!

Report a concern   January 28, 2025 — Rated 9 out of 10 by L.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly associates ready to help.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Shawnda Richmond Don Franklin Somerset KIA Service
What do you like about our products and services?

The friendliness and wait time

Report a concern   January 28, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really enjoy the safety features and how comfortable my car is.

Report a concern   January 28, 2025 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

My salesman Dani was flat out amazing ! I’d highly recommend her to help anyone I know

Report a concern   January 26, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was very helpful and explained everything so I understood it!

Report a concern   January 24, 2025 — Rated 10 out of 10 by G.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees, They check with you on problems and give you a choice on what needs to be done.

Report a concern   January 23, 2025 — Rated 10 out of 10 by Caleb Reynolds Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley was such a help with getting my 2025 Kia soul!! Definitely would return again! He was able to get my payment to where I wanted it at.

Report a concern   January 23, 2025 — Rated 10 out of 10 by Nancy Lyons Don Franklin Somerset KIA Sales
What do you like about our products and services?

The family friendly feel of the way you treated from the time you pull in the lot, to the time you leave. The fact they even call to check in on you after you settle in your car.

Report a concern   January 23, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service.

Report a concern   January 23, 2025 — Rated 10 out of 10 by Luann Skinner Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional and pleasant whenever I bring my vehicle in for service. If I have questions, they take the time to explain it to me.

Report a concern   January 23, 2025 — Rated 10 out of 10 by P.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Clean and very helpful and friendly

Report a concern   January 23, 2025 — Rated 10 out of 10 by P.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and helpful

Report a concern   January 23, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly

Report a concern   January 23, 2025 — Rated 10 out of 10 by Angel Burton Don Franklin Somerset KIA Service
What do you like about our products and services?

A+++++ on all aspects of the service dept.

Report a concern   January 23, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   January 23, 2025 — Rated 10 out of 10 by Justin Siler Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and quick

Report a concern   January 23, 2025 — Rated 10 out of 10 by Emily Frye Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s quick and efficient. They take good care of my vehicle and keep me up to date though the process.

Report a concern   January 23, 2025 — Rated 10 out of 10 by Greg West Don Franklin Somerset KIA Service
What do you like about our products and services?

You got me an appointment fast.
I drove down from Richmond, for that appointment.
Went to lunch, and you called when both cars were done.
In and out in roughly 2 hours, and would of been quicker had I waited in lobby. I finished lunch and picked up cars.
Most efficient service department I have ever had the pleasure of visiting. My previous Kia dealership told me over a month to even get appointment. Needless to say, I am no a Don Franklin Kia customer.
This was my first time using them, and could not be more pleases.

Report a concern   January 22, 2025 — Rated 10 out of 10 by M.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and dependable,friendly staff

Report a concern   January 22, 2025 — Rated 10 out of 10 by Kristy Hall Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything!!! The staff is so helpful!!

Report a concern   January 22, 2025 — Rated 10 out of 10 by Sharon Braden Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff that keep you informed. No pushy sales gimmicks. Fair price.

Report a concern   January 22, 2025 — Rated 10 out of 10 by Veronica Jewell Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and very nice people

Report a concern   January 21, 2025 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly service every time I go.

Report a concern   January 21, 2025 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

The entire buying, trading, and ease of scheduling and having maintenance done on my vehicle.

Report a concern   January 21, 2025 — Rated 10 out of 10 by Rachael Corrone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service and cars! Made the whole process easy!


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