Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 2, 2025 — Rated 10 out of 10 by Kenneth Cope Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful sales associates. Best vehicle warranty. Great vehicles!

Report a concern   April 2, 2025 — Rated 10 out of 10 by Kenneth Cope Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my new Sportage. The best vehicle warranty. Wonderful sales associates!!

Report a concern   April 2, 2025 — Rated 10 out of 10 by Raphael O'daniel Don Franklin Somerset KIA Sales
What do you like about our products and services?

Done the deal mostly on the phone .Salesman was very helpful and wa easy to work with.Took phone calls and texts and would get back to me in a timely manner Car was ready when I arrived .Signed the paperwork and was very quick and easy.Stanley was great to work with and took time to show me all the features on the car. Very pleased with the dealership and sales people.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Donna Ellis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything friendly service

Report a concern   April 1, 2025 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

very quick with the services and the oil last a long time

Report a concern   April 1, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service was on point from the time I got there to leaving was about 35 minutes. Performed the services I requested and brought a couple things to my attention that I wasn’t aware of and was quick to replace those items. Very pleased and quick with getting me in and out to continue my day!

Report a concern   April 1, 2025 — Rated 10 out of 10 by Teresa Creech Cox Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service is very good and I love the product

Report a concern   April 1, 2025 — Rated 10 out of 10 by Douglas Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Associates are very professional and take the time to listen to your needs and wants,and will answer all of your questions to the best of there knowledge.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Sandra Wray Don Franklin Somerset KIA Sales
What do you like about our products and services?

Helped me when I could not get help because of bankruptcy. They showed me what was in my limit but if I keep a on time record I could come back in a year and get a newer suv.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Lisa Robinson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my Kiaand havbt had to service anything yet

Report a concern   March 30, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Manufactured warranty and good sales person

Report a concern   March 29, 2025 — Rated 9 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

I love how you keep me informed about what is going on and that you check in with me while I am there, even if it is just for an oil change.

Report a concern   March 29, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything sales. Prices

Report a concern   March 29, 2025 — Rated 10 out of 10 by David Spears Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly and helpful

Report a concern   March 29, 2025 — Rated 10 out of 10 by Alisha Waters Don Franklin Somerset KIA Sales
What do you like about our products and services?

Products - top of the line

Services - Cyndi and the team are awesome. They work together to help you find the vehicle you want and get their customers the best price. Cyndi - you’re amazing!! She always the one I go to for a vehicle.

Report a concern   March 29, 2025 — Rated 10 out of 10 by S.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like their professional ability .

Report a concern   March 29, 2025 — Rated 10 out of 10 by Amanda Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Huge selection of products. Every model has all the trim packages!! The service is great as well

Report a concern   March 29, 2025 — Rated 10 out of 10 by Sandra Hieneman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love your dealerships and I’ve been to several. Your cars on the lots are always appealing to the eye and prices are good. Your service people, service staff, finance department are all friendly and helpful. I recently purchased a used Kia Soul from Max Watson in Somerset. He was so nice, friendly and accommodating and made that purchase very easy for me.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Ricky Cummins Don Franklin Somerset KIA Service
What do you like about our products and services?

Great

Report a concern   March 29, 2025 — Rated 9 out of 10 by C.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service. Knowledgeable team.

Report a concern   March 29, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Charles was great to work with

Report a concern   March 29, 2025 — Rated 9 out of 10 by B.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my Soul, but felt a little pushed. I didn't like the back and forth to the rooms. I felt like it was a game.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Lindsay Brumfield Don Franklin Somerset KIA Sales
What do you like about our products and services?

Nice cars

Report a concern   March 28, 2025 — Rated 10 out of 10 by Amberrahe Harmon Don Franklin Somerset KIA Service
What do you like about our products and services?

They are fast at what they do and they explain every detail when they are finished.

Report a concern   March 28, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cars are very good the services was really good everyone was nice to me and helpful very very good services

Report a concern   March 28, 2025 — Rated 10 out of 10 by Christopher Huling Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley is the best !!! If u go to Kia ask to work with Stanley he will do whatever he can to help u get the car the want . They are all very friendly and they stick to their word. Honest people I would recommend to anyone .

Report a concern   March 28, 2025 — Rated 10 out of 10 by Christopher Huling Don Franklin Somerset KIA Sales
What do you like about our products and services?

You all have great customer service skills and u do what u can to get you what u want . Everyone is so friendly and u all stick to your word and honest

Report a concern   March 28, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The family environment.

Report a concern   March 28, 2025 — Rated 10 out of 10 by B.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly, courteous and professional service as well as Sales staff!! Highly recommend this Dealership!

Report a concern   March 27, 2025 — Rated 10 out of 10 by Gracee Martin Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love them they are very nice and professional and there always so sweet, they a are helpful also.


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