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Customer Testimonials
Powertrain warranty
Excellent Staff and Professional Leadership
Your all service takes as long as you say it will. The people is always nice.
Got in and out very quick
I have now bought 4 vehicles from Don Franklin I have always had a good experience with the sales team especially Brian Abner and the finance department. The warranty’s offered by Don Franklin are unmatched by any dealer in the state. I will continue to be a loyal Don Franklin customer and continue to recommend Don Franklin Kia and Brian Abner to anyone looking to purchase a new or used vehicle.
Friendly and professional service.
Great job and friendly service everytime I go in for an oil change
Every thing kind and curitious.
It's ok
Very pleasant and knowledgeable staff. Car was serviced much quicker than expected.
The service area representatives are always respectful and kind, and they treat you like family. We will continue to drive the extra distance to be taken care of by such a great team.
The vehicle appears to be running as it should with no problems. The service department was very helpful. Ryan kept me informed as the work was being done.
Free car wash, coffee and water
Quick service
Nice clean area
Great communication, punctuality, great work, great people
Fast service
Everyone there is extremely helpful and friendly.
During the process of shopping for my car there was no pressure.I clearly explained what my guidelines were We left and came back and my guidelines were meet .
I always bring my car in for oil changes at the Somerset dealership.The techs are always professional and curtious.
Service was easy to schedule. I was kept informed on the progress of my car. Service Advisor was friendly and professional.
I absolutely love my new car and you all were the best at getting me what I wanted in a new car.
Patrick Butcher was fantastic and guided me through the entire process perfectly
Good stuff
Friendly and up front
Does a good job
I love everything about Don Franklin. Great inventory, impeccable customer service, amazing auto service department.
We like the car. And the services was great.
I have bought three or four car in last 18 months.
I have had a great experience
Both sales and serbice
James
Service is always excellent
Very friendly, helped get what I wanted for the price I could afford, and I got to walk away with a car
Great

Great people and cars!