Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous staff and good follow up

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Had appointment for oil change did have to wait long .
Report a concern   February 26, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and professional service
Report a concern   February 26, 2026 — Rated 10 out of 10 by David Neu Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service people where great,got right on my truck great people to work with

Report a concern   February 26, 2026 — Rated 10 out of 10 by Tammy Matzke Don Franklin Somerset GM Service Department
What do you like about our products and services?

Simple and easy

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

After you got the part in, it was quick and easy to get the work done.
Report a concern   February 26, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service & quick to respond for appointments
Report a concern   February 26, 2026 — Rated 10 out of 10 by Joseph Palmer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is usually pretty good. No complaints at all.
Report a concern   February 26, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and keep you informed of what they are doing and they checked to see if you need anything else done or if they can do anything for you
Report a concern   February 25, 2026 — Rated 10 out of 10 by Kevin Bradley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always a pleasure to do business with Don Franklin GM. The employees are always friendly, helpful and I always get a great service! Parts Dept always has great prices, products in stock or they'll arrive quickly.
A++ Service and Parts Dept.
Report a concern   February 25, 2026 — Rated 10 out of 10 by Tim Bishop Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department was friendly and efficient. Work was performed and completed earlier than expected. I will definitely go back for needed service.
Report a concern   February 24, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time and politeness of Staff.
Report a concern   February 23, 2026 — Rated 10 out of 10 by C.U. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Respectful, honest, and sincere customer service!

Report a concern   February 23, 2026 — Rated 10 out of 10 by L.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Reliable and sharp!
Report a concern   February 23, 2026 — Rated 10 out of 10 by David Lowe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always great service

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly fast service

Report a concern   February 21, 2026 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly service
Report a concern   February 20, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The services is great! Love the people there and so friendly!
Report a concern   February 20, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get great service when needed. Always informed if additional repairs seem needed.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and satisfactory

Report a concern   February 20, 2026 — Rated 10 out of 10 by Rose Coffey Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kindness, comfortable, and fast service.
Report a concern   February 19, 2026 — Rated 9 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and efficient

Report a concern   February 18, 2026 — Rated 10 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly personnel, ease of making appointments

Report a concern   February 18, 2026 — Rated 10 out of 10 by Maria Seiber Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very profitional all the imployee, will trained the michanic, we feel safe and secured as a family of somerset i and we proud that we have you🌸
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything. Friendly faces. Great communication with the customers. Affordable. Prompt. Efficient.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Douglas Abel Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly personel
Report a concern   February 18, 2026 — Rated 10 out of 10 by Milton Malone Don Franklin Somerset GM Service Department
What do you like about our products and services?

It’s easy to schedule an appointment to get my vehicle serviced. Everyone was very courteous and professional made me feel at ease from the time I walked in until the job was complete.
Lesa Malone
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time and helpful

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, Friendly
, and Professional


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