Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   April 12, 2026 — Rated 10 out of 10 by Cindy Hail Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always great customer service!! Very nice always!!
Report a concern   April 12, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service writers were excellent at customer service

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service advisor was great. Service was fast and efficient.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff, quick service. You should change the music back to the Message.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Elanor Sims Don Franklin Somerset GM Service Department
What do you like about our products and services?

We were treated kind and they answered all our questions. The service manager was helpful

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice staff

Report a concern   April 11, 2026 — Rated 10 out of 10 by Elizabeth Clem Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The hard work, determination and die diligence I received from every single employer of Don Franklin

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people. Work there. Feast and efficient service thank you

Report a concern   April 11, 2026 — Rated 10 out of 10 by W.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick & friendly

Report a concern   April 10, 2026 — Rated 10 out of 10 by T.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very dependable

Report a concern   April 10, 2026 — Rated 10 out of 10 by Christina Branscum Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John was amazing and very helpful through the entire process. From the time I came on the lot till he handed me the keys to my new car he is a great asset to your team

Report a concern   April 10, 2026 — Rated 10 out of 10 by N.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The products are good and the service is good
Report a concern   April 9, 2026 — Rated 10 out of 10 by G.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always professional, helpful and do a great job
Report a concern   April 9, 2026 — Rated 10 out of 10 by Kelley Mounce Don Franklin Somerset GM Service Department
What do you like about our products and services?

I really like that every time I have been in, my service has been taken care of in such a timely manner.
Report a concern   April 9, 2026 — Rated 10 out of 10 by Amy Polston Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’m very pleased every time I have my car serviced. I make an appointment , drop it off and in a short period of time I receive a call it’s all finished. Everyone are always very helpful and professional. I would definitely recommend to all my friends.

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very helpful and willing to answer any questions I may have.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Jeffrey Jackson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service with great professionalism.

Report a concern   April 7, 2026 — Rated 9 out of 10 by T.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We really found a beautiful vehicle. Rick was determined and had a big mountain to move with our financial limitations but he did it! He is a great salesman! Being someone who went to multiple car lots just to look around and working in sales myself he told us he was going to get us a good car a before we left and he was a man of his word! The only downfall is that I was there for 5 hours but we got what we wanted and what we needed. Thanks Rick and Don Franklin!
Report a concern   April 6, 2026 — Rated 10 out of 10 by Savannah Koger Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service always

Report a concern   April 6, 2026 — Rated 10 out of 10 by Ammra Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professionalism, kindness, and willingness to help. Very friendly staff! Highly recommended.

Report a concern   April 6, 2026 — Rated 10 out of 10 by Cassie Mcqueen Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

So far I am loving my brand new Traverse I purchased from salesman Kyle Young last weekend. He knows his stuff, is friendly and outgoing with great energy. Bobby in finance was equally as helpful! Would recommend to other family and friends!

Report a concern   April 4, 2026 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How easy to get appointment and get jobs done
Report a concern   April 4, 2026 — Rated 10 out of 10 by Robin Holbrook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always do a great job taking care of our vehicles and everyone is so nice!!
Report a concern   April 4, 2026 — Rated 10 out of 10 by Heather Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin was super nice and helpful. Very professional and went above and beyond to take care of me!

Report a concern   April 3, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service at Don Franklin Somerset GMC is superior to the others. They are quick. They are friendly. I’ve never had an issue with these people over the years and I will continue to purchase my vehicles here I highly recommend them.
Report a concern   April 3, 2026 — Rated 10 out of 10 by Florene Bartley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great vehicles and service

Report a concern   April 3, 2026 — Rated 10 out of 10 by Austin Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast
Report a concern   April 3, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly, very knowledgeable
Report a concern   April 2, 2026 — Rated 10 out of 10 by David Sparrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast and friendly
Report a concern   April 2, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

There outstanding


Privacy Policy