Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   May 30, 2026 — Rated 9 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone goes above beyond to help you.
Report a concern   May 30, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of getting a appointment and quick service it was great everyone are so noce
Report a concern   May 29, 2026 — Rated 10 out of 10 by Joyce Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

We are always treated the best by everyone there. I can’t see my family ever going anywhere else. Thank you to all of you.

Report a concern   May 29, 2026 — Rated 10 out of 10 by F.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man is always nice to me.
Report a concern   May 28, 2026 — Rated 10 out of 10 by James Baird Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service! Always helpful and great service!
Report a concern   May 28, 2026 — Rated 10 out of 10 by Lynne Keller Don Franklin Somerset GM Service Department
What do you like about our products and services?

This was my first experience at a Don Franklin dealership. Everything they say in their ads was demonstrated at the dealership. From the courteous response to the inquiry I had about service on my used car to the actual service appointment that was handled promptly and with genuine kindness. PI sensed that everyone I spoke to or interacted with genuinely wanted to help me and make me feel welcome. The service appointment was handled quickly, and it cost less than I thought it would be. All in all - I was highly satisfied and will definitely be returning should I need additional service.
Report a concern   May 28, 2026 — Rated 10 out of 10 by T.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

American made. Sales team was easy to work with.
Report a concern   May 28, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timeliness, adhering to scheduled time schedules, knowledge and friendliness of staff
Report a concern   May 26, 2026 — Rated 10 out of 10 by Chelsea Whitson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone was extremely nice & helpful. Jackson helped make our purchasing of a new vehicle so easy!

Report a concern   May 26, 2026 — Rated 10 out of 10 by Lynell Hancock Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales person was not pushy listening to our point of view

Report a concern   May 25, 2026 — Rated 10 out of 10 by Anna Willis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Don Franklin goes above and beyond to help families while showing hospitality and trying to help in every situation. I’ve went through them twice for a vehicle and left satisfied both times, feeling as though they truly helped. They truly treat you as family.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff. Not pushy. Willing to spend time getting you informed.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jerry Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is a part of this dealership where you just trust is going treat your vehicle like its one of their own. I just get comfortable in their waiting area ant trust tgem do tgeir best.

Report a concern   May 24, 2026 — Rated 10 out of 10 by G.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

GM man through and through
Top quality people

Report a concern   May 23, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional service. Timely with appointments.

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   May 23, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and courteous.
Report a concern   May 23, 2026 — Rated 10 out of 10 by Raymond Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional and informative about this service visit. Not pushy at all
Report a concern   May 22, 2026 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

A very fast and professional service always going the extra mile to help anyone with any questions or issues

Report a concern   May 22, 2026 — Rated 10 out of 10 by M.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The appointments are almost always on time and the they get me in and out really well and the staff is always very nice.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Victoria Taylor Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very friendly staff, amazing service. They make buying a car easy.
Report a concern   May 22, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and professional

Report a concern   May 22, 2026 — Rated 10 out of 10 by Anil Kumar Soma Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The friendly staff, the affordable pricing and no judgmental negotiation.

Report a concern   May 21, 2026 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

From sales to service it’s always been awesome

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ty was extremely helpful and professional

Report a concern   May 20, 2026 — Rated 10 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil changes are very affordable and quick

Report a concern   May 20, 2026 — Rated 10 out of 10 by Daniel Yanicko Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie Boston was great!
Report a concern   May 20, 2026 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service & very quick check in procedure

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jackson was our salesman and he went above and beyond to get me the car that I was searching for and at a fair price. Also a shout out to the guy that helped with Onstar. He was great. Curtis I’m financing was very nice and helpful. I would recommend you all to anyone looking for a car with great customer service
Report a concern   May 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and easy to work with.


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