Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ONLY place to buy a vehicle from in Somerset Ky!

Report a concern   July 14, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were prompt and thorough

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get great service when we take our vehicles there.

Report a concern   July 13, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Trusted

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very helpful
Report a concern   July 9, 2026 — Rated 10 out of 10 by Tony Brock Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have had a great experience with the sales team especially John and his back up on this 2026 truck thank you all very much for working with me. I have a 2022 high country that the service department has kept up service and repairs for me ( thank you Steve and everyone else) all the people are very nice and helpful including part department.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very frie day staff and helpful.
Report a concern   July 9, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always very nice. They get me in and out quickly

Report a concern   July 9, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of making appointments
Report a concern   July 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked cowboy! He was top notch and straight forward. He actually saved A relationship with Don Franklin Auto. I have had several horrible experiences with London Don Franklin. Gary the general manager is the worst!°°°°
Report a concern   July 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick

Report a concern   July 8, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was good!
Report a concern   July 6, 2026 — Rated 10 out of 10 by Donna Foster Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are super there.
Report a concern   July 6, 2026 — Rated 10 out of 10 by C.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The entire staff was welcoming, professional, and we did not feel pressured to make a purchase. I appreciated that the team worked with us with our financial needs and abilities. Alec was very patient and thorough throughout the process.
Report a concern   July 6, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We love our vehicle and the salesman Adam Hill was great if we another vehicle he will be our salesman

Report a concern   July 6, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

They know what they’re doing, I can analyze the problem and fix the issue.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kimberly Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff very knowledgeable

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love it all
Report a concern   July 6, 2026 — Rated 10 out of 10 by Debra Godbey Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love Acadia this is my 3rd new one

Report a concern   July 6, 2026 — Rated 10 out of 10 by David Shearer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very speedy. Staff worked with me to get my radiator flush on another day
Report a concern   July 6, 2026 — Rated 10 out of 10 by R.U. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guy that installed the key fob for Name removed did a wonderful job very knowledgeable and friendly. Highly recommend a a pay raise for this employee. I am not at home to look at the paper for his name, but please check into it was and tell him that he’s doing a great job….
Report a concern   July 6, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality and price

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Amazing customer service and great deals!

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   July 3, 2026 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin service dept. Is first rate. Fast, friendly, and efficient when I had dealings with them. I highly recommend them for any work on your vechicle.

Report a concern   July 3, 2026 — Rated 10 out of 10 by W.S.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast reliable

Report a concern   July 3, 2026 — Rated 10 out of 10 by Jon Mick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt Service: The service and parts department ( Say what they do and do what they say) Both department handle their areas professionally. We can always receive an appointment in a timely manner

THANKS FOR ASKING

Report a concern   June 30, 2026 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and friendly

Report a concern   June 29, 2026 — Rated 10 out of 10 by David Simpson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly sales staff and very helpful to get the best deals. GM HD trucks just drive better than any other truck.
Report a concern   June 29, 2026 — Rated 10 out of 10 by John Kurtz Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Dagan was absolutly amazing. He did everything to make the experience low stress. Buying a car is a big deal in this economy, and it was nice to be able to pull up and shop without feeling like you just jumped into a shark tank. He also found the exact vehicle I wanted when I searched everywhere. My only complaint is when yall have an agent working with someone, don’t blow up their phone. I was litterally sitting at Dagan’s desk receiving a call from your receptionist to follow up on a meeting I was actively in. Being pushy is what drives people away.


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