Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 30, 2025 — Rated 10 out of 10 by Barbara Wall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service has been great

Report a concern   October 30, 2025 — Rated 10 out of 10 by Greg Lange Don Franklin Somerset GM Service Department
What do you like about our products and services?

On-time done quickly

Report a concern   October 30, 2025 — Rated 10 out of 10 by H.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional and polite
Report a concern   October 30, 2025 — Rated 10 out of 10 by Linda Bennett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always so friendly and very quick when providing service.

Report a concern   October 30, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle young and his amazing service
Report a concern   October 30, 2025 — Rated 10 out of 10 by John Phillippe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good 👍

Report a concern   October 30, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get prompt service, especially if an unexpected problem needs attention.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Selina Mcgowan Don Franklin Somerset GM Service Department
What do you like about our products and services?

We’ve had excellent customer service in the service department!
Report a concern   October 29, 2025 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast & efficient service. All parts available that were needed.

Report a concern   October 29, 2025 — Rated 9 out of 10 by Beverly Crews Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I was impressed by your sales staff
Report a concern   October 29, 2025 — Rated 10 out of 10 by P.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous and effo
Report a concern   October 29, 2025 — Rated 10 out of 10 by A.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We can trust the work will be done correctly. The staff is phenomenal! ❤️
Report a concern   October 29, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff. Fast service

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Adam Bryant was very nice and very helpful
Jordan Bernard was our sales person. He was very knowledgeable and helpful in showing snd telling us about the Buick Enclave.
Matthew Patterson discussed On Star and Sirus XM. Very helpful!!
Bobby Johnson discussed and was very helpful with all of the financing steps and answered questions we had.
Justin Tilley in service is the best to work with on our cars in the past.
This is our fifth vehicle purchased from Don Franklin. It was a much easier to talk to this time than the last car we purchased from the Somerset Dealership. I appreciate each team member who worked with us. Thank You!!😊
Report a concern   October 29, 2025 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Real nice people
Report a concern   October 25, 2025 — Rated 10 out of 10 by George Page Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient friendly, service techs are great they keep your vechicle clean thank you for great service

Report a concern   October 25, 2025 — Rated 10 out of 10 by V.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everybody was very nice and they tried to make sure that I was happy they are very good place to take your car to
Report a concern   October 24, 2025 — Rated 10 out of 10 by M.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The appointments are always on time and friendly service. Everything is always good.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Shirley Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly.
Report a concern   October 24, 2025 — Rated 10 out of 10 by B.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Seem to be good mechanics there! Service is friendly people and products fit!
Report a concern   October 24, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and helpful

Report a concern   October 24, 2025 — Rated 10 out of 10 by Paul Cooley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I feel like I can trust the people at Don Franklin in all respects. Tracy Whitaker did a great job taking care of me and I have worked with Bennie Duck in service for many years and have complete confidence in him.
Report a concern   October 23, 2025 — Rated 10 out of 10 by Judy Fornshell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly people

Report a concern   October 23, 2025 — Rated 10 out of 10 by Deloris Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service friendly people reasonable rates

Report a concern   October 23, 2025 — Rated 9 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The employees are friendly & patient. I have owned Chevy vehicles for 40+ years.
Report a concern   October 23, 2025 — Rated 10 out of 10 by Richard Conwell Don Franklin Somerset GM Service Department
What do you like about our products and services?

I ordered tires in the parts department from Rick. Who is always a pleasure to do business with. Then Graydon in service treated me like we were old friends. Friendly courteous and with a smile. The service department mounted and balanced my ew tire. They did an excellent job with their part of the process. I would like to thank everyone who had a hand in my service appointment. Thank you. Chico
Report a concern   October 23, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service team. Exceptional customer service

Report a concern   October 23, 2025 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is fairly priced and the work is excellent. Everyone I have dealt with is very professional and goes beyond expectations.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Myranda Bowling Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All things! I've have been buying from the franklins for years

Report a concern   October 23, 2025 — Rated 10 out of 10 by James Plummer Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

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