Customer Testimonials
It was a wonderful painless experience. Great job on my Buick. Will always recommend you. I am moving to Michigan next month and hope I can find a shop that's as friendly as yours.
The gentleman at the vehicle service desk was very helpful, friendly and professional. He made sure I understood all aspects of the work to be done. He possessed an air of trustworthiness. Very happy with the service.
Good people to work with good place buy a vehicle from too
Great Service!
Service is always customer oriented. Accommodating, friendly and informative. Always recommend Don Franklin Monticello.
Highly likely great service always friendly and answering all questions will go back
Sales and service have been great. Huge amount of respect for all and professional behavior.
Everything is great
Everyone is top notch from management all the way down to the detail department
Great
Great every time!
Fast service I’ve always had great service and Stephanie is the best!!!
Great people. Friendly employees.
Customer service was great! Very friendly staff at the Monticello dealership.
Convenient and friendly.
I have been using Don Franklin service department for about 9 years. They always do great work and the whole entire staff are very helpful and professional.
Great service!
The Dodge Ram 1500 is just the best value when compared to other trucks on the market. The sevice at Don Franklin was extraordinary. I'm disabled and the Salesman went way out of his way to accommodate me. I was treated more than fairly by this dealership.
I had a great experience. Everyone was very polite and the service was very timely.
So far so good
my car is running beautifully thank you for fixing my oil she needed a change 😂🫶🏼
Great service and easy to get in without much of a wait. Really appreciate the promptness of the employees. It was great to be in and out after working a 12 hour 3rd shift at the hospital.
I was especially surprised at the representative listening to my desires and not pushing a specific product(s). I needed a vehicle for several years, but was stalling to avoid the feelings of inadequacy I would have at the new technology. He offered me choices in the range of my budget, and readily answered my questions.
The customer service team is very helpful and friendly.
Very friendly and helpful
Considerate and helpful with all my cars needs.
Don Franklin Monticello’s service department is top notch, from the availability they always have, to always being able to work me in, and the staff is always trying to go above and beyond for the customer. I appreciate this group of people a ton and couldn’t ask for better employee’s
Very friendly and professional. Matt, Kodi, and Gary were all fantastic.
Monticello Don Franklin auto sales you guys rock. Thank you Gary and Kodi.
Everyone is very friendly and appears concerned they are taking care of my auto needs.