Customer Testimonials
Great people
The whole establishment is top notch.
Friendly staff, went above and beyond to get the car i wanted. No pressure sales, and great overall experience. Thank you so much to Kodi and all the Monticello folks.
Friendly and knowledgeable service department crew. Seem to genuinely care about customer needs.
Parts usually available or ordered and received quickly. Always a good experience for me when I take my vehicle in for service or repair.
Friendly staff, no pressure sales, willingness to go above and beyond to make sure we were pleased with getting our new to us car. Very easy to work with.
Very friendly and service was done in a timely manner.
It was one of the easiest and best car buying experience I have had.
Great Service
Your sales people were very courteous, knowledgeable, and friendly
The salesman Matt Neal was wonderful to work with right from the time he met us in the parking lot. He appeared honest and sincerely wanting to help us find the right car. He was also very knowledgeable about all the cars we test drove. We would definitely recommend to others.
Staff was very friendly and knowledgeable. Got a great deal!
Overall. Very friendly. Waiting area very clean
Service was fast and courteous!
Super friendly knowledgeable staff had me in and out in about 30 minutes and charged what I thought was a very fair price
Great customer service! Friendly staff
Excellent customer service in Monticello
All the staff was super friendly and helpful. They made sure I was taken care of and treated me like someone instead of just another number. They got my car serviced in a timely manner and cleaned up nicely. My car has been running better than ever. I appreciate Don Franklin Monticello very much and look forward to coming back.
Great service!! Thanks for washing my van!!!!
Like the service. THe people are friendly, and they don't mind to help if there is a problem. We could purchase a vehicle anywhere, the service is the key to keeping me coming back.
Bought a 2021 Ram Big Horn 1500 night edition and have been more than satisfied with it. Love the power of thr 5.7 hemi.
Very friendly, and adorable services.
The service was fast and professional. The young woman at the service desk was very Professional.
And kind.
Friendly staff!! Clean facility!! Smooth service every time.
Wonderful Service!
Staff is courteous and professional.
Friendly
Service performed quickly and reasonable price. No attempt to sell me anything I didn't need or want. Best dealership I ever dealt with.
I was lucky to get right in for as oil changr! Thank you that meant so much.
The service department and everyone I encountered during my visit was very professional and personal. They fixed my issue in a timely manner for what I considered a very fair price.
I was pleased with the service on our Ford Edge they explained what they done and the results of what they checked out on it good job!