Customer Testimonials
Convenient location and timely service availability
Friendly people and quick service
Your service department goes above and beyond scheduling appointments and explaining services provided a d needed to keep warranty current. They are polite, professional, and knowledgeable.
It was a friendly atmosphere
Close to home. Friendly.
Nice vehicle
Derrick and the service team, esp.Derrick, got me in and out very quickly and saved me money by using only one of the two parts they thought I needed and saved me $40! Honesty and intregrity on full display! Thanks for a great job!!
Friendly and helpful
The great service
The service and sales team were absolutely fantastic to work with. I felt that I had known them for a lifetime, in reality, I had just met them.
I would recommend this dealership to anyone, not just for the vehicles, but for the people that work there.
I purchased a 2026 Ram 2500 and I love it. It was priced right, and the team worked hard at getting me the best deal.
Thanks Don Franklin team, I truly appreciate it all.
The service team put 4 new tires and balanced them for me today. Everything was quick and went smoothly!
Friendly service
Great service. Great job performance. Great staff friendly always ready to help or answer questions. Great coffee in the waiting area. Reasonable prices. Friendly service. Clean garage and bathrooms.
Friendly staff smooth transaction
Awesome
Seems to be good equipment
Very friendly people.
Service is great, and prompt, friendly staff and salesman,
Good service
On time service close inspection
Very friendly and service with a smile great place to to go
Reasonable price, excellent service.
Good price and customer service
Very courteous service
Turnaround time on parts and promptness with appointments.
It was a pleasure doing business at the dealership. Justin was awesome in how he handled the deal. Then Matthew Neal came in to close the deal. Fantastic service. We are very happy.
We were very pleased with our experience with Don Franklin Monticello. We weren’t pressured during the process, they were very patient with us while we made our decision!! Justin & Matt were amazing to work with, we already plan to make Don Franklin top on our list for our next purchase & will definitely be recommending them to friends & family!! Thanks again Justin & Matt!!
Justin Allen was the best salesman! He got me exactly what I needed for my little family and made sure everything was ready to go for my new vehicle quickly. Love this place!
Quick service and went over check list.
Simple and fast