Customer Testimonials
It’s convenient because it’s pretty close to my house, and the staff were helpful and friendly.
Friendly & teliable
Very friendly and they text you when it's done
Friendly helpful service and you get in and out quick. It’s good when you have a hectic lifestyle. They know their job and they do it well. No problems or concerns from me.
Appointment was easy to get and fit my schedule price was half way reasonable staff was professional and very friendly very satisfied overall
Max, is very good at his job and everyone at the London Ford Dealership good people.
Our salesman was Justin Allen, I can’t say enough about this guy! He bent over backwards to make sure we got what we were looking for. Didn’t just let us settle. He was the best help and it was the best experience buying a car probably ever! Dale Hansford was the same way!
Excellent,
We own multiple Ram products but the hospitality, price, and easiness with price negotiations is what brought us to this dealership.
Service staff was friendly and concerned about my issues. Got me in next day to diagnose, ordered part and replaced starter. Much more compassionate and willing to help vs. Somerset. Thank you Derek for all your assistance. I really appreciate you.
Very kind and friendly
People are very friendly and service was quick.
Relieable
Very good service
Service Done in a timely manner and a nice wash too.
Derrick Lester is awesome and is quick to schedule/help you out! I’ve yet to have a bad experience with the don franklin Monticello service department!
Best people
Service department is excellent!!
We purchased the vehicle we wanted.
I like the attention I receive from the service department.
Love my jeep good product.
Reasonably priced and complementary car wash is offered
Friendly and good work
Staff were very professional and work was completed in a very timely manner.
Ease of transaction!
Staff was extremely friendly and helpful in a time of need. The team worked me in and got the problem resolved very quickly!
Always professional friendly helpful
The service department at Don Franklin in Monticello is always welcoming and friendly. They are knowledgeable and helpful.
It is very easy to get an appointment for the services I need for my car and the staff are accommodating!!!
All business like. No put on!!!