Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jimmy Ellis Don Franklin Monticello Service
What do you like about our products and services?

Walk ins welcome. Very professional and nice people.

Report a concern   February 14, 2026 — Rated 10 out of 10 by P.P. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   February 14, 2026 — Rated 10 out of 10 by Tim Willett Don Franklin Monticello Service
What do you like about our products and services?

The service Mgr did what he said he would in s timely fashion

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.K. Don Franklin Monticello Service
What do you like about our products and services?

Fast friendly service!

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.G. Don Franklin Monticello Sales
What do you like about our products and services?

What Matt or Dale tell you is exactly what they will do. There’s no waiting around for hours for deal to be done. I like that quick and easy. Salesman Justin was great to work with too. Tim and the service crew always does good job and takes great care of our vehicles. They are like family.

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.D. Don Franklin Monticello Service
What do you like about our products and services?

Excellent service

Report a concern   February 12, 2026 — Rated 10 out of 10 by D.I. Don Franklin Monticello Service
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   February 10, 2026 — Rated 9 out of 10 by Patricia Stearns Don Franklin Monticello Service
What do you like about our products and services?

First time I went there they washed my car. Is that just a one time thing?

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.F. Don Franklin Monticello Service
What do you like about our products and services?

Quick scheduling Quick service friendly staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by G.D. Don Franklin Monticello Service
What do you like about our products and services?

They get my car in and serviced without delays and it ends up being what they say it will cost.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Fred Szymanski Don Franklin Monticello Service
What do you like about our products and services?

Use only quality products . Am able to schedule an appointment within a day after calling , fast service and they go thru the inspection report when done.

Report a concern   February 4, 2026 — Rated 10 out of 10 by S.C. Don Franklin Monticello Service
What do you like about our products and services?

Fast and affordable

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.S. Don Franklin Monticello Sales
What do you like about our products and services?

Our office has purchased several vehicles and it has always been a positive experience

Report a concern   February 3, 2026 — Rated 9 out of 10 by W.C.D. Don Franklin Monticello Service
What do you like about our products and services?

They are local

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.R. Don Franklin Monticello Service
What do you like about our products and services?

We have always had good experiences here , so hopefully this time we will get the Durango fixed, This will mike out third vehicle we have bought.

Report a concern   February 3, 2026 — Rated 10 out of 10 by G.O. Don Franklin Monticello Service
What do you like about our products and services?

Not sure

Report a concern   February 3, 2026 — Rated 10 out of 10 by Darryl Johnson Don Franklin Monticello Sales
What do you like about our products and services?

You all had the best deal around I had checked everywhere the salesman and the manager was very polite and helpful

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.H. Don Franklin Monticello Service
What do you like about our products and services?

Customer service was great!

Report a concern   January 30, 2026 — Rated 10 out of 10 by Gregory Shea Don Franklin Monticello Service
What do you like about our products and services?

SERVICE GUYS ARE AWESOME-GREAT COMMUNICATION, FIXED EVERYTHING AS PROMISED.,DROVE 2 HOURS TO GET SERVICED AT DON FRANKLIN AND WOULD DO IT AGAIN!!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.D. Don Franklin Monticello Sales
What do you like about our products and services?

Easy to schedule service and always treated well…
Things done in a timely manner ready when promised

Report a concern   January 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Monticello Service
What do you like about our products and services?

Simple and fast

Report a concern   January 21, 2026 — Rated 10 out of 10 by S.C. Don Franklin Monticello Service
What do you like about our products and services?

Convenient location and timely service availability

Report a concern   January 21, 2026 — Rated 10 out of 10 by Jerry Parmley Don Franklin Monticello Service
What do you like about our products and services?

Friendly people and quick service

Report a concern   January 20, 2026 — Rated 10 out of 10 by Maria Miller Don Franklin Monticello Service
What do you like about our products and services?

Your service department goes above and beyond scheduling appointments and explaining services provided a d needed to keep warranty current. They are polite, professional, and knowledgeable.

Report a concern   January 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Sales
What do you like about our products and services?

It was a friendly atmosphere

Report a concern   January 20, 2026 — Rated 10 out of 10 by D.A. Don Franklin Monticello Service
What do you like about our products and services?

Close to home. Friendly.

Report a concern   January 20, 2026 — Rated 10 out of 10 by G.G. Don Franklin Monticello Sales
What do you like about our products and services?

Nice vehicle

Report a concern   January 15, 2026 — Rated 10 out of 10 by Clint Pearce Don Franklin Monticello Service
What do you like about our products and services?

Derrick and the service team, esp.Derrick, got me in and out very quickly and saved me money by using only one of the two parts they thought I needed and saved me $40! Honesty and intregrity on full display! Thanks for a great job!!

Report a concern   January 14, 2026 — Rated 10 out of 10 by K.K. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and helpful

Report a concern   January 14, 2026 — Rated 10 out of 10 by M.L. Don Franklin Monticello Service
What do you like about our products and services?

The great service


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