Customer Testimonials
Everyone is very helpful and polite. If repairs are needed the work done is excellent; and, finished in a timely manner.
You have the best service department that I have ever experienced. The service manager is very knowledgeable and very professional great customer service. He go above and beyond to take care of the customers he explains everything to you so you know what has to be done. Outstanding. I been to several Dodge service departments and this is the best one I would rate it the overall best quality of work and number one in customer service. Thanks to all your staff great team work and dedication service. I would recommend you to all my friends and family.
Great sales staff and all employees were friendly and courteous..thank you all for good experience..
Quick to get us scheduled and great quality of work.
You completed a fast and complete service.
I love the customer service Kodi and Gary gave me. The service department is great also.
The sales person ( Prentis Young) and the Mrs Boston was great.
Prentis Young was the best!!
scheduling, price and quick completion of work
Awesome people at Don Franklin in Monticello!!! They made sure we got what we wanted and at the payment we wanted without any hassle.
Great staff, great service and great products
My husband and I like going to Monticello dealership. They are friendly and helpful. Really like Mary Boston. No pressure from their sales staff, when I go in for service they make sure we are happy with everything they have done.
Good quality work
Everyone is extremely nice and does their job. Always a pleasant experience.
Love the product and service
Good dealer to from
Sale mat neal the best saleman we love dealing with him
Ease of service and confidence in reliability
Love my new purchase
Very friendly service your salesman (Prentice Young) was very helpful, glad you all do all the paper work in transferring.
Great service, was quick in getting our problem fixed with no hassles, Derek Lester was very helpful in getting our jeep in for service . Happy we bought local.
Very efficient, courteous and professionalism from everyone.
Service department was great with communication on what they had serviced on my vehicle. Vehicle drives awesome after services. Great customer service.
Good service
Very friendly staff, and quick service!!
Quality
I like the fact that would try to fix my car ASAP when they received the parts. Also like they explained what happened and what to expect when they repair it. I liked that they call and check to see if my car is doing okay and have warranty on labor and parts.
Timeliness!! And courtesy!
Service was friendly, quick and professional. Shoutout to Derek Lester for making my first dealership service experience enjoyable.
Love the vehicles, and the customer service was top notch the best I have ever experienced at a car lot.