Customer Testimonials
I had a tire rotation and Balance. Everyone was super nice and was prompt!
This is the third time I have leased a vehicle. Kodi Brooks has been the one who has helped me the last 2 times. He is wonderful. He is so kind and helpful. I had to contact him and ask questions about my last car. He didn't make me feel crazy for forgetting what some of the buttons were for. He has told me anytime I have questions day or night to contact him. I appreciate that so much. I will definitely come back to him.
Friendly staff. Services were done in a timely manner.
Friendly and prompt staff!
Quick and professional service
Got me in on time and did a great job
Prentice quickly located the new Jeep I was lookng for and had it brought to town for me to test drive that same day.
Talk about customer service, wow. Above and beyond to help us with our recall even tho they did not sell us our vehicle. Amazing service and quality work. Knowledgeable and very customer oriented. Would drive the 100 miles out of my way to have that kind of service any day. This is a example of real service. Some of the other dealers could take some training from this business
Fast friendly service, very clean facility, and reasonable price.
I have bought 2 new Dodge Ram 1500 and Don Franklin made it easy for me to navigate through all the details that involve buying a new vehicle. Thank you for your service.
Warranty is excellent, Prentice Young was very honest and caring it was the best car buying experience I've ever had, very good price on our Ford SUV. Good job!
Timeliness and expertise.
The staff at the service department are very friendly and professional
Made the buying process smooth and easy.
Just had service great people at the front desk !!!
People are friendly and treat you like family. We had issues and the shop, including the owner went above and beyond to make sure we got treated good, and felt like we got the best treatment possible.
Always does 💯 %
Great service thanks
The service staff at Kia Somerset was very quick and friendly to help with my problem.
Friendly & helpful !
I called one day took my KIA in next day for a oil change it was ready in about 30 minutes or so couldn’t ask for better service than that very satisfied
Friendly staff
Friendly helpful staff.
Quick oil changes a g expert service!
I was very pleased with the way the staff treated me from the time I called, to the time my service was complete. I called and was able to get my Jeep in the same day! The staff was so courteous, asked if I had questions when they completed my service, and was very helpful! I hate that I don't know his name, but the guy who greeted me opened the door for me when I arrived and when I left. Absolutely amazing customer service! You don't see that very often any more, and it was much appreciated.
The service department was amazing
Very friendly staff, They do very good work . Great to deal with. Thank you all at Don Franklin Monticello,Ky
The salesman and management was wonderful, would recommend anyone to go to the Monticello Kentucky dealership.
Quick and easy oil changes.
Very friendly staff and did not have to wait.