Customer Testimonials
Service department was super. Called got in the same day.
Excellent customer service.
Very thankful for Don Franklin being in our hometown. They carry great vehicles at various affordable pricing. I like the hometown feel and the ease of speaking with the same person time after time. Not having to wait or retell the situation to several different people before having the issue resolved is a plus in a small setting.
The friendliness of the staff
Extremely helpful personnel and a very good atmosphere.
Super easy to deal with, got a great deal on a beautiful Jeep and they even delivered it to my home.
Great customer service
The customer service was amazing! Super friendly and had answers to all of my questions!
When I called for a oil change they got me right in
Very Professional
Very pleased with their work and your friend is taking care of you quickly and they do a great job I gave them a 10 should be 100
Fast
I love Dodge vehicles and you have great service.
Everyone is very friendly and appears concerned they are taking care of my auto needs.
It was a wonderful painless experience. Great job on my Buick. Will always recommend you. I am moving to Michigan next month and hope I can find a shop that's as friendly as yours.
The gentleman at the vehicle service desk was very helpful, friendly and professional. He made sure I understood all aspects of the work to be done. He possessed an air of trustworthiness. Very happy with the service.
Good people to work with good place buy a vehicle from too
Great Service!
Service is always customer oriented. Accommodating, friendly and informative. Always recommend Don Franklin Monticello.
Highly likely great service always friendly and answering all questions will go back
Sales and service have been great. Huge amount of respect for all and professional behavior.
Everything is great
Everyone is top notch from management all the way down to the detail department
Great
Great every time!
Fast service I’ve always had great service and Stephanie is the best!!!
Great people. Friendly employees.
Customer service was great! Very friendly staff at the Monticello dealership.
Convenient and friendly.
I have been using Don Franklin service department for about 9 years. They always do great work and the whole entire staff are very helpful and professional.
Service department is awesome