Customer Testimonials
Work to get you the best deal.
The service department is always helpful and great service!
Derrick doesn’t great job! So does rest of crew.
The staff at Don Franklin are great and very professional. The service department does an excellent job in performing maintenance and diagnosing issues that are not so easy to find. They have always done excellent work in helping maintain my vehicle. Thank you all.
Treated with respect.
Very professional service and good customer service.
Great people and great service
Everyone there is very kind and fair. Shout out to Derek Lester for always doing me right!
Appreciate Derek for getting my car to the Don Franklin location to get the service needed with my busy work schedule
Always so very friendly and on time and always going above and beyond to help.
Nice people. Service department seems to do a good job with the oil changes and inspections.
Friendly people . Got the job done in a timely manner .
Fast and friendly service.
timely and friendly
Dealership’s top notch from sales to service! Excellent people all the way around
Professionalism and Patience
Fast service department and price was reasonable.
Very good sevice
Personable service and follow ups
Good and fast
Great customer service and a caring team.
Consistently good experience w service department in Monticello! Great folks.
Great people to deal with and always respectful
Everyone was Nice and Friendly. The service department got my car in and out in a timely manner. I sure will be back again.
Service was great, fast and staff were welcoming and courteous.
Fast service and friendly staff
Our visit to Don Franklin in Monticello was excellent. Our salesperson took the time to explain our options and he really cared about helping us. I'd recommend anyone looking for a vehicle to go see Matt Neal at Don Franklin in Monticello. He was exceptionally great
The vehicles we’ve purchased have been Good.
The management has been nice to deal with and have helped us find what we’re looking for at the time.
Michele Avery
Helpful without being pushy
Don Franklin provided great customer service and were very friendly. They completed my service very quickly as well.