Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   July 19, 2024 — Rated 10 out of 10 by Johnnie Inman Don Franklin Monticello Service
What do you like about our products and services?

I like the friendliness of the staff and the assistance they provide in all matters from the salesperson to all the higher people.

Report a concern   July 19, 2024 — Rated 9 out of 10 by K.S. Don Franklin Monticello Service
What do you like about our products and services?

Professional and friendly

Report a concern   July 17, 2024 — Rated 10 out of 10 by Conrad Watson Don Franklin Monticello Service
What do you like about our products and services?

Absolutely the best buying, service and follow up I have ever had from a dealership. Shout out to Matt Neal for a seamless process. If you are in the market for a new vehicle given them a call.

Report a concern   July 15, 2024 — Rated 10 out of 10 by C.W. Don Franklin Monticello Sales
What do you like about our products and services?

Everyone we have dealt with was understanding and helpful. Best car buying experience I’ve ever had!

Report a concern   July 14, 2024 — Rated 10 out of 10 by Charles Stephens Don Franklin Monticello Service
What do you like about our products and services?

After warning us of possible charges, the service dept found a quick, cheap simple fix and ran with it. We saved money for a great solution and know we were dealing with honest folks. Thanks

Report a concern   July 13, 2024 — Rated 10 out of 10 by Conrad Watson Don Franklin Monticello Sales
What do you like about our products and services?

Whole process was amazing, I have purchased many cars in my 62 years, this was by for the best service throughout the whole process I have ever experienced. Shout out to Matt Neal!

Report a concern   July 12, 2024 — Rated 10 out of 10 by J.N. Don Franklin Monticello Sales
What do you like about our products and services?

Everyone from sales to service is top notch! Best dealership in the country

Report a concern   July 9, 2024 — Rated 10 out of 10 by T.A. Don Franklin Monticello Service
What do you like about our products and services?

The whole experience was great dealing with your service department. They were able to fix our car when it broke down on our trip and was very easy to work with. I really appreciated everything!

Report a concern   June 6, 2024 — Rated 9 out of 10 by C.P. Don Franklin Monticello Service
What do you like about our products and services?

iTS FAST AND FRIENDLY

Report a concern   May 20, 2024 — Rated 10 out of 10 by V.P. Don Franklin Monticello Service
What do you like about our products and services?

Quick service with affordable prices.

Report a concern   May 19, 2024 — Rated 10 out of 10 by J.L. Don Franklin Monticello Service
What do you like about our products and services?

Friendliness, prices aren't too bad. Worked me right in.

Report a concern   May 19, 2024 — Rated 10 out of 10 by M.L.C.L. Don Franklin Monticello Sales
What do you like about our products and services?

Dale & Prentice are always a pleasure to work with.

Report a concern   May 15, 2024 — Rated 10 out of 10 by S.I. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   May 15, 2024 — Rated 10 out of 10 by Sharon Miller Don Franklin Monticello Service
What do you like about our products and services?

I'm thrilled to have my car running nright again. They couldn't find the problem on the first visit.
I went back, sat down with the service manager, Tim, and told him what else I tried , that didn't resolve the problem, coming to the conclusion, the computer is giving a false positive readout. Please take your time & give it another try ignoring the faulty sensor reading. They did, foud the problem, and I have my vehicle back at 100%.

THANK YOU !

Report a concern   May 14, 2024 — Rated 10 out of 10 by R.T. Don Franklin Monticello Service
What do you like about our products and services?

Jeff Mann, Service Tech and Chance, Service Manager are great!!!

Report a concern   May 13, 2024 — Rated 10 out of 10 by M.R. Don Franklin Monticello Service
What do you like about our products and services?

Since we bought our truck, we have had a very pleasant experience when having our vehicle serviced. Prompt and speedy service ! Thanks to everyone at Don Franklin for your continued support.

Thanks,
Name removed

Report a concern   May 12, 2024 — Rated 10 out of 10 by S.G. Don Franklin Monticello Service
What do you like about our products and services?

Service dept did an awesome job. Very friendly and knowledgeable. Will be going there for an oil change again.

Report a concern   May 12, 2024 — Rated 10 out of 10 by Cynthia Dunn Don Franklin Monticello Service
What do you like about our products and services?

Everyone is very friendly. No waiting, your appointment is your time for service.

Report a concern   May 11, 2024 — Rated 10 out of 10 by S.B. Don Franklin Monticello Service
What do you like about our products and services?

They are always so nice and kind

Report a concern   May 11, 2024 — Rated 10 out of 10 by S.G. Don Franklin Monticello Service
What do you like about our products and services?

Fast service

Report a concern   May 8, 2024 — Rated 10 out of 10 by K.K. Don Franklin Monticello Service
What do you like about our products and services?

Quick and reliable service

Report a concern   May 7, 2024 — Rated 10 out of 10 by M.N. Don Franklin Monticello Service
What do you like about our products and services?

The dealership is the best in the industry! From sales to service and everyone in between, they all make it very easy and seamless process each and every single time

Report a concern   May 7, 2024 — Rated 10 out of 10 by R.W. Don Franklin Monticello Service
What do you like about our products and services?

Your welcoming, friendly attitude.
Thanx so much!

Report a concern   May 7, 2024 — Rated 10 out of 10 by C.R. Don Franklin Monticello Service
What do you like about our products and services?

Every Thing always there to help answer questions always friendly helpful we’ll go back

Report a concern   April 23, 2024 — Rated 10 out of 10 by V.K. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and customer service is great.

Report a concern   April 19, 2024 — Rated 10 out of 10 by Janet Vaughn Don Franklin Monticello Service
What do you like about our products and services?

Everyone and everything is amazing as always!!! Wouldn’t go anywhere else!!!

Report a concern   April 14, 2024 — Rated 10 out of 10 by P.B. Don Franklin Monticello Service
What do you like about our products and services?

Great service and affordable oil change. Love the savings by receiving coupons for oil changes!

Report a concern   April 10, 2024 — Rated 10 out of 10 by T.W. Don Franklin Monticello Service
What do you like about our products and services?

Friendly staff. Organized and ready to help.

Report a concern   April 1, 2024 — Rated 10 out of 10 by M.T. Don Franklin Monticello Service
What do you like about our products and services?

Service has always been good and like how they cover the seats and floors to protect them while working and it’s nice to get the car wash afterwards

Report a concern   April 1, 2024 — Rated 10 out of 10 by L.G. Don Franklin Monticello Service
What do you like about our products and services?

The personal touch and friendliness of the staff. They make you feel as though you matter


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