Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 1, 2021 — Rated 10 out of 10 by W.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

It’s not the price

Report a concern   October 1, 2021 — Rated 10 out of 10 by Herbert Gaddis Don Franklin London Ford - Service
What do you like about our products and services?

good service & most friendly staff
Report a concern   September 30, 2021 — Rated 10 out of 10 by C.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Misty was wonderful to work with. Couldn’t have been more pleased. Very easy and no stress involved what so ever.

Report a concern   September 30, 2021 — Rated 10 out of 10 by Julia Mcknight Don Franklin London Ford - Service
What do you like about our products and services?

I love that the service department isn’t pushy and doesn’t try to sell you on services that isn’t necessary. That doesn’t happen with many businesses in this area at all!!
Report a concern   September 30, 2021 — Rated 10 out of 10 by William Layne Don Franklin London - Sales
What do you like about our products and services?

Great sales staff very good selection of autos Derick Akers excellent sales member

Report a concern   September 30, 2021 — Rated 10 out of 10 by Christopher Brogli Don Franklin London Ford - Service
What do you like about our products and services?

The London KY service department is awesome. Very friendly, helpful and professional. I drive 60 miles to go there vs any local service provider.

Report a concern   September 30, 2021 — Rated 10 out of 10 by James Warren Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kendra is a great person and a great sales woman.
Report a concern   September 28, 2021 — Rated 10 out of 10 by L.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great group of people and Bobby Ayers went above and beyond to get me a good deal

Report a concern   September 28, 2021 — Rated 10 out of 10 by C.P.I. Don Franklin London - Sales
What do you like about our products and services?

My salesman, Derek Akers, was great to work with. He was aware of the type of vehicle I was interested in and found exactly what I needed. He is a very personable and handled all steps in checking out very professionally.
Report a concern   September 28, 2021 — Rated 10 out of 10 by J.D. Don Franklin London Ford - Service
What do you like about our products and services?

Kalab who did my oil change was great and the so was the Kyle and Larry.
Report a concern   September 28, 2021 — Rated 10 out of 10 by Dallas Collett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kevin is always quick to find me the perfect vehicle.
Report a concern   September 28, 2021 — Rated 10 out of 10 by Daniel Boggs Don Franklin London Ford - Service
What do you like about our products and services?

Efficient staff and quality work

Report a concern   September 27, 2021 — Rated 10 out of 10 by Shelia Shaffer Don Franklin London Ford - Service
What do you like about our products and services?

Very courteous staff. Service Department was thorough and knowledgeable and didn’t keep me waiting for an unreasonable amount of time. I was impressed with the overall experience.

Report a concern   September 27, 2021 — Rated 9 out of 10 by J.S. Don Franklin London - Sales
What do you like about our products and services?

Ranger and salesperson

Report a concern   September 26, 2021 — Rated 10 out of 10 by R.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything went good and smooth
Report a concern   September 25, 2021 — Rated 10 out of 10 by R.H. Don Franklin London - Sales
What do you like about our products and services?

The selection.
Report a concern   September 24, 2021 — Rated 10 out of 10 by Carolyn Baker Don Franklin London Ford - Service
What do you like about our products and services?

Convenient service
Report a concern   September 24, 2021 — Rated 10 out of 10 by W.H. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and do the job right the first time,
Report a concern   September 24, 2021 — Rated 10 out of 10 by Anthony Beeler Don Franklin London - Sales
What do you like about our products and services?

Very friendly and knowledgeable staff!
Report a concern   September 24, 2021 — Rated 10 out of 10 by N.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very well organized! Great service
Report a concern   September 23, 2021 — Rated 10 out of 10 by G.G. Don Franklin London Ford - Service
What do you like about our products and services?

They get you in and out, very friendly and informative about what service that was done to the vehicle.
Report a concern   September 23, 2021 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, efficient service with a caring attitude.
Report a concern   September 23, 2021 — Rated 10 out of 10 by Kelly Ison Don Franklin London - Sales
What do you like about our products and services?

We love buying our vehicles from Tim Wells @Don Franklin.
Report a concern   September 23, 2021 — Rated 10 out of 10 by C.P. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service
Report a concern   September 22, 2021 — Rated 10 out of 10 by John Hinkle Don Franklin London Ford - Service
What do you like about our products and services?

The fact that people listen and care about what you want done to your car and how it is handled by the service team. Very well pleased.
Report a concern   September 22, 2021 — Rated 10 out of 10 by K.V. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service
Report a concern   September 22, 2021 — Rated 10 out of 10 by Kelly Ison Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tim Wells was wonderful to work with when purchasing my latest vehicle.
Report a concern   September 22, 2021 — Rated 10 out of 10 by J.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Honestly everyone there sucks except for Bobby Ayers.
Report a concern   September 21, 2021 — Rated 9 out of 10 by E.P. Don Franklin London Ford - Service
What do you like about our products and services?

Get in and out timely
Not had any complaint on our car and truck
Report a concern   September 21, 2021 — Rated 10 out of 10 by Jo Larkey Don Franklin London Ford - Service
What do you like about our products and services?

Great place to do business. Everyone is super friendly and helpful!

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